Analyzing 5,778,3125.8M ReviewsFor 15,92415.9K Experts

Experts Reviews · Company report
RSK Cleaning Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty61−3.9Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

RSK Cleaning Services

Ferndale, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 52 property cleanup services · 4.9★ from 94 Google reviews

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Report card

Percentile vs other property cleanup services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.RSK Cleaning Services is better than 94% of property cleanup services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.RSK Cleaning Services is better than 94% of property cleanup services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.RSK Cleaning Services is better than 61% of property cleanup services.B
61
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.RSK Cleaning Services is better than 100% of property cleanup services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.RSK Cleaning Services is better than 100% of property cleanup services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.RSK Cleaning Services is better than 100% of property cleanup services.A
100

Reviews for your job

Customers hired RSK Cleaning Services for 7 kinds of job.

RSK Cleaning Services for area rug cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Area rug cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 3

All 6 Google reviews tagged “Area rug cleaning”

Gage4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I can name many reasons as to how Roy, and Sam have helped me. I was overwhelmed and over worked. Things were out of control at my house and needed a break. Despite my anxiety they were both kind and respectful. They cleaned my house from top to bottom. They helped with floors, dishes, laundry, and even windows.…

Area rug cleaningGeneral carpet cleaningDrapes & curtain cleaning+ Responsiveness+ Punctuality+ Quality
Timmetri8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Absolute fantastic job!! I received a warning from my condo association about a stain outside my unit. Roy came and took care of it!!! Carpet looks better then ever!

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
CLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Our space is over 12,000 sq. ft. and has a mixture of carpets throughout the facility. We have had our carpets cleaned by other companies in the past, but we were hooked after using RSK Cleaning Service. This company is honest, the work is fantastic, and the prices are beyond fair. We highly recommend this company…

Customer photo from C's reviewCustomer photo from C's reviewCustomer photo from C's review
Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
NLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I needed my mother's home cleaned and RSK made all the arrangements very conveniently. The cleaning was done with so much attention to every detail and the area rugs looked fresh and new. I would recommend RSK to anyone needing a thorough cleaning and with the flexibility to do what you need for the home. Their customer service was above and beyond!

Area rug cleaningService not listed+ Responsiveness+ Punctuality+ Quality
Joshua5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I’m a Realtor, so when I recommended contractors, my reputation is on the line. Trust is perhaps the single most important thing when I recommend a contractor. Not only are Roy and Sam wonderful people within the Ferndale community, but when I need a professional, efficient, quality cleaning, I trust RSK Cleaning…

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Deb7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We've been using RSK Cleaning Services for a year, and we couldn't be happier! Both Roy and Samantha have performed cleaning services for us, and we've been totally satisfied every time. I work from home, and they have been very accommodating to my schedule, switching the time of day or day of the week when I needed…

Area rug cleaning+ Responsiveness+ Punctuality+ Quality

Price

$224+10% vs typical property cleanup services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 58%Reasonable 42%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning16—
Pet stain & odor removal8—
Area rug cleaning6—
Deep clean5$233–$506
General housekeeping5$139–$196
Upholstery cleaning4—
Standard cleaning3$139–$196

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