Analyzing 7,292,6197.3M ReviewsFor 20,64520.6K Experts

Experts Reviews · Company report
RTS Environmental Services, Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%93+54.6Reliability 26%91+23.7Value 15%100+15.2Craft & service penalty96−0.4Experts Score= 93Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

RTS Environmental Services, Inc.

Baltimore, MD · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 84 hazardous material removal · 4.9★ from 55 Google reviews

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Report card

Percentile vs other hazardous material removal (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.RTS Environmental Services, Inc. is better than 93% of hazardous material removal.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.RTS Environmental Services, Inc. is better than 91% of hazardous material removal.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.RTS Environmental Services, Inc. is better than 96% of hazardous material removal.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.RTS Environmental Services, Inc. is better than 100% of hazardous material removal.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.RTS Environmental Services, Inc. is better than —% of hazardous material removal.–
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Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.RTS Environmental Services, Inc. is better than —% of hazardous material removal.–
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Reviews for your job

Customers hired RTS Environmental Services, Inc. for 3 kinds of job.

RTS Environmental Services, Inc. for water damage-related mold removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Water damage-related mold removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 7

All 5 Google reviews tagged “Water damage-related mold removal”

EricLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This is the 2nd time we used RTS to deal with basement issues. They are a friendly and professional family-run business. They laid out the scope of work and did what they set out to do, explaining each step of the way, and cleaned up after finishing.

Water damage-related cleanup & repairMold inspectionWater damage-related mold removal+ Responsiveness+ Quality+ Professionalism
William3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

A solid and reliable contractor in the mold inspection and remediation space. They were very communicative, stood behind the work and were willing to go above and beyond to ensure our clients were satisfied.

Water damage-related mold removal+ Responsiveness+ Punctuality+ Quality
Dionne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I had the opportunity to have Alex come to my home to look into any mold in an area in my home. He was very knowledgeable and clearly explained how things worked and what treatment would be best. He did the work and I was pleased with the result. Alex was professional and also a pleasure to interact with. I…

Mold inspectionWater damage-related mold removal+ Responsiveness+ Punctuality+ Quality
C9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

RTS not only did a great job remediating mold that had accumulated near our HVAC system (for a very fair price) but they also made several recommendations on preventing future growth AND came back to our townhouse (free of charge) to troubleshoot and solve an unrelated problem that we had with our A/C. Not only…

Mold inspectionWater damage-related mold removal+ Responsiveness+ Punctuality+ Quality
Charley2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

Water damage-related cleanup & repairWater damage-related mold removalService not listed

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Mold inspection9—
Water damage-related mold removal5—
Water damage-related cleanup & repair4—

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