Experts Reviews · Company report
Ruben's Auto Repair LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%18+1.3Craft & service penalty89−1.1Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

Ruben's Auto Repair LLC

Idaho Falls, ID · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #631Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.9★ from 190 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ruben's Auto Repair LLC is better than 86% of auto repair shops.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ruben's Auto Repair LLC is better than 76% of auto repair shops.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Ruben's Auto Repair LLC is better than 89% of auto repair shops.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Ruben's Auto Repair LLC is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ruben's Auto Repair LLC is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Ruben's Auto Repair LLC is better than 18% of auto repair shops.F
18

Reviews for your job

Customers hired Ruben's Auto Repair LLC for 8 kinds of job.

Ruben's Auto Repair LLC for auto engine diagnostic

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Jobs reviewedHow many Google reviews are tagged with this job.22
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.73
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 67/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto engine diagnostic”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#537 / 602
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 22 Google reviews tagged “Auto engine diagnostic” · showing 20

Marco1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Best shop in town hands down!

Great priceTransmissionAir & cabin filter replacementExhaust
Sue6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I wish I could truly express my gratitude for the amazing service I received. Not only did Ruben’s do a great and timely repair, they went above and beyond to get use out of a bind. Whether you are a local or just traveling through I highly recommend Ruben’s auto repair. TOP NOTCH SERVICE!

Great priceTransmissionAuto engine diagnosticOil change
Nicole6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I took my car to Ruben on a Sunday getting a code for ignition coils. He figured out what was going on and was able to have my car back to me before end of business today. (Friday after) Less than one week had warranty dealt with and helped me figure out payment. They were kind and welcoming. Dealerships usually…

Great priceAuto engine diagnosticOil change
Alexander1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Best in town hands down been to many other shops and nothing like Rubens Auto!

Customer photo from Alexander's reviewCustomer photo from Alexander's reviewCustomer photo from Alexander's reviewCustomer photo from Alexander's review
Great priceBrake service & repairBrakesAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
C.Local Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We were lucky enough to get a pre-purchase inspection on a used car. Ruben was thorough, explained everything to us, provided pictures and documentation to show us everything he found. We appreciated everything he did, and his office staff we're very friendly and helpful as well. Highly recommend this business! Good people!

Great priceAuto engine diagnostic
Max7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Ruben is hands down the best mechanic around. He is fast, does quality work and is incredibly transparent. More than that, he’s honest. I’m usually kind of skeptical of mechanics in general (i’ve been scalped before), but he really was great at showing me where my money was going. I mean he literally drove the car…

Great priceAuto engine diagnosticOil changeService not listed
Rylee9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great service they gave me rides to my house after I dropped off my car and then they brought me to my car plus you work with the owner so you know your not getting ripped off the cost per hour is a lil bit more than other shops but for the correct work and customer service its worth it.

Reasonable priceTransmissionSteering & suspension repairAuto engine diagnostic
Rider1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This shop got us in when nobody else would. Service was fast, friendly, and professional. Would highly recommend!

Auto engine diagnostic
NobodySpecialdotorg7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Reuben has been our mechanic for 8 years and there is no one I trust more. He is one of the most honest mechanics and people you will ever do business with. He is always upfront and open and he explains to me in detail, what they work on before and after wards and they often take pictures of the problem so I can see…

Air & cabin filter replacementBrakesAir conditioning+ Quality+ Professionalism+ Value
Austin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★

I did have something come up where I needed quicker service than my usual mechanic, so I went here and while they took me in the next day, my car sat there for 3 days before they touched it, then messed around with it for 2 more days, and then they recommended a service that I didn't actually need! They wanted a…

Brake service & repairAuto engine diagnostic
CJLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We were on a road trip. Our check engine light came on at 2 am. We made it to Idaho Falls and had the code read at a Checker - we were warned not to drive the car home. Not one dealership - or mechanic they referred us to - would see us for at least 2 days. And they were all very rude. We had a full car, two…

Auto engine diagnostic+ Quality+ Professionalism+ Value
Cecilia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My car turned off on me and the check engine light went on. I was able to turn my car back on but the check engine light stayed on. This worried me since I was planning on going out of town the week after. I wasn't sure where to go to since I've had previous bad experiences when dealing with other mechanics and I…

Auto engine diagnostic+ Quality+ Professionalism
Michael7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★

Will post later to let you know

Auto engine diagnosticService not listed
katie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rubens auto is one of the best shops in town I won’t ever take it to any one else thank you Ruben for everything!

BrakesAuto engine diagnosticOil change
Maritzel12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Reuben was great very professional, I looked around and other shops and they wanted to charge a arm and a leg. But his price was fair. Was upfront with everything the car needed.Great shop will bring my car all the time !

Auto engine diagnosticOil changeService not listed+ Quality+ Professionalism+ Value
PlowBoysLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The only shop around that I have found that I can completely count on getting things done right and standing behind their work! Very communicative and transparent on everything they do! I rely heavily on a good mechanic to keep my plow truck fleet running strong, and these guys have never let me down!

BatteryBrake service & repairBrakes+ Punctuality+ Quality+ Professionalism
VerniceLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Ruben has done alot of work on our vehicles..he is honest reliable and fair..He cares about his customers and does an amazing job..We will definitely continue to bring our vehicles to him for all our automotive needs..

Brake service & repairBrakesAir conditioning+ Punctuality+ Quality+ Professionalism
Rob6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Engine light was on my RV, the fuel mixture sensor needed to be replaced, it was quickly identified and addressed Ruben was fantastic and got me back on my Yellowstone vacation schedule. I appreciated his willingness to get me into his schedule quickly. He provided friendly and professional repair and I would highly…

ElectricalAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
Carley7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Ruben was so helpful getting my car in when the check engine light came on while we were in Idaho falls on a stop on our road trip. Every other place in town said they were 2 weeks out and couldn’t help me. Ruben was so nice and squeezed us and and got us on the road in just a couple hours! If I lived in Idaho falls I’d definitely come back!

Auto engine diagnostic+ Quality+ Professionalism+ Value
Mckalaa month ago★★★★★

Rating only, no written review.

Air & cabin filter replacementAuto engine diagnosticAir conditioning

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Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 71%Reasonable 24%Overpriced 0%Not sure 6%

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