Analyzing 10,199,56510.2M ReviewsFor 28,86728.9K Experts

Experts Reviews · Company report
Ruben's Auto Repair LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%18+1.3Craft & service penalty89−1.1Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

Ruben's Auto Repair LLC

Idaho Falls, ID · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #631Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.9★ from 190 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ruben's Auto Repair LLC is better than 86% of auto repair shops.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ruben's Auto Repair LLC is better than 76% of auto repair shops.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Ruben's Auto Repair LLC is better than 89% of auto repair shops.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Ruben's Auto Repair LLC is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ruben's Auto Repair LLC is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Ruben's Auto Repair LLC is better than 18% of auto repair shops.F
18

Reviews for your job

Customers hired Ruben's Auto Repair LLC for 8 kinds of job.

Ruben's Auto Repair LLC for body & trim

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 67/100.How Job match is calculatedBuilt only from reviews Google tagged “Body & Trim”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#119 / 138

All 3 Google reviews tagged “Body & Trim”

Sidrah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Sending my car to Ruben's for repairs was an amazing experience. They fixed my car in a timely manner and sent me text updates to let me know where they were in the process. When I went to pick my car up and noticed the A/C wasn't working right, they immediately fixed the problem and were very professional about it.…

Air & cabin filter replacementBody & TrimAir conditioning+ Quality+ Professionalism
DwightLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

What a great guy. We had a plastic barrier piece half-fall off of our car while traveling. Some bolt had fallen off, and it was not engine threatening but just about impossible to fix without tools. Plus I didn’t know how important it was. I googled nearby mechanics and Reuben said to come right over. He helped us…

Body & Trim+ Quality+ Professionalism+ Value
Angel5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rubens Auto is such an amazing shop, Ruben and his team really helped me with everything I needed. I have already taken two vehicles and both are better than before. Rubens Auto is super fast, professional, affordable, and always on Point. Thank you Ruben, I’ll be recommending everyone I know to you.

Body & TrimBrake service & repairElectrical+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 71%Reasonable 24%Overpriced 0%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Auto engine diagnostic22—
Oil change18—
Steering & suspension repair16—
Brake service & repair12—
Transmission10—
Tires10—
Brakes10—
Air conditioning10—

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