Experts Reviews · Company report
Rug'it Cleaning & Replacement logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Rug'it Cleaning & Replacement

Long Beach, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #72Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 5.0★ from 677 Google reviews

Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Rug'it Cleaning & Replacement is better than 97% of carpet cleaning.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Rug'it Cleaning & Replacement is better than 97% of carpet cleaning.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Rug'it Cleaning & Replacement is better than 100% of carpet cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Rug'it Cleaning & Replacement is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Rug'it Cleaning & Replacement is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Rug'it Cleaning & Replacement is better than 100% of carpet cleaning.A
100

Reviews for your job

Customers hired Rug'it Cleaning & Replacement for 6 kinds of job.

Rug'it Cleaning & Replacement for area rug cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.167
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$176–$453
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Area rug cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 157
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 167 Google reviews tagged “Area rug cleaning” · showing 100

Denise7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Communication with this company was great. They arrived on time to pick up the rugs and also when they returned them. They did an excellent job with my inexpensive area rugs that had never had a professional rug cleaning before. They now look and feel like new.

Paid $150–200Reasonable priceArea rug cleaning
Allison8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

We had a fantastic experience getting our couches and rugs cleaned. Isaac took one of our wool rugs to clean offsite and it looks brand new. He was super knowledgeable and gave me some great tips as well. I will definitely use them again in the future and would recommend them to anyone!

Customer photo from Allison's review
Paid $300–350Reasonable priceArea rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
evelyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

A good friend highly recommended Rug't for rug cleaning and so I had my rugs done last year, and the work was very good. I was very happy to get an email from Rug'it that they do tile cleaning and sealing as I had been trying to find someone to do my kitchen and bathooms. Isaac arrived on time and advised me about…

Customer photo from evelyn's review
Paid $500+Reasonable priceUpholstery cleaningArea rug cleaning
WendyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

I had purchased a long runner rug at an estate sale that was absolutely FILTHY, but I had hopes that it could be cleaned sufficiently to be of use. Rug'it spent extra labor cleaning it and I am happy with the results. I have never been disappointed in their neighborly customer service.

Paid $100–150Reasonable priceArea rug cleaning
Carrie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I got a quote for cleaning and removal of dog smell. They made it brand new. Also washed it twice at no cost.

Paid $250–300Reasonable pricePet stain & odor removalArea rug cleaning
Kerry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very professional, on time, communicated well and quality of work was great..

Paid $500+Reasonable priceArea rug cleaning
Deborah7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Loved this carpet cleaner! they picked up my area rugs and cleaned them in their shop. the Rugs looked brand new when they were delivered to my home. They were flexible with my schedule and were very customer service oriented. i will use them again and highly recommend Rugit!

Area rug cleaning
Marina7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Highly recommend Rug It for rug cleaning. The staff is very friendly and knowledgeable. I had a very stinky, dirty, pet stained rug that they managed to bring back to its original brilliance. I am so grateful that their service was fast, friendly and at a reasonable price.

Paid $150–200Reasonable priceArea rug cleaning+ Responsiveness+ Punctuality+ Quality
RochelleLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I am very happy with the results on my carpet and area rug cleaning from Kevin from Rug’It. They look like new! There were quite a few spots from the high traffic areas and now you don’t even know they were there. Kevin let me know when he was on his way and arrived promptly for the appointment. He took his time and…

Paid $250–300Reasonable priceGeneral carpet cleaningArea rug cleaning
RoseLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

My living room rug was dirty and had pet urine odors and stains. The staff at rug it offered to take it in immediately with late notice. Marie was extremely friendly and knowledgeable and was able to offer some cleaning advice. When I needed to pick up, I was not available during business hours and the staff…

Paid $250–300Reasonable pricePet stain & odor removalArea rug cleaning
Sandy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Got 4 area rugs cleaned. Very happy with the quality of the work, the turnaround time and the reasonable price. Were repeat customers.

Paid $200–250Reasonable priceArea rug cleaning
Patrick4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Simply amazing how well looks

Paid $450–500Reasonable pricePet stain & odor removalArea rug cleaning
Steven8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rug'It cleaned 2 large area rugs from our family room and they came out beautifully. They finished the job in one week including pickup and delivery. We're very happy with the results.

Paid $500+Great priceArea rug cleaning
VibeVoyagerLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★

These guys were not polite and not equipped to handle a normal residential job. In the initial phone call they’d stated their full service pick up included their moving any furniture off the rugs, for cleaning offsite with furniture replacement upon return. Upon arrival they refused to honor this promise. Two grown…

OverpricedArea rug cleaning
Tracy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We are absolutely thrilled with our experience with RugIt! Kevin came out to clean our sectional couch and did an absolutely amazing job. He really took his time and paid attention to detail. The cushions took a while to dry but the results are fabulous! We also had two area rugs to take back to the RugIt facility,…

Reasonable priceUpholstery cleaningPet stain & odor removalArea rug cleaning
EllieLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Family owned business. I was highly impressed. The person who came to clean my rugs actually knew about the craft, not just how to use the machine. He recommended a few ways to care for my wool rugs that I will do on my next cleaning. They are able to repair backing, etc. Highly impressed! Also cleaned two upholstery pieces that look brand new!

Paid $450–500Great priceUpholstery cleaningPet stain & odor removalArea rug cleaning
Anne4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I had 3 area rugs cleaned and a sectional sofa with loose cushions. They did a tremendous job, including removal of some destructive moths they found. Mariela and Isaac answered all of my questions and explained their methods. I also bought new carpet pads. They text when on their way and were on time. Highly recommend.

Paid $500+Reasonable priceUpholstery cleaningArea rug cleaning
Jim13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very responsive and professional family company that is local to the Long Beach/Signal Hill communities. Their pricing is competitive and flexible if there are unique situations or cleaning needs. Love their follow-up and flexibility. Great with rugs and carpeting.

Paid $500+Reasonable priceCarpet steam cleaningUpholstery cleaningPet stain & odor removal
Maria3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Isaac was amazing from rug pick up to delivery! He was on time, professional and very helpful.

Customer photo from Maria's review
Paid $250–300Reasonable priceArea rug cleaning
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great service and reasonable price. Easy to book appointment. Tech showed up early and got right to work.

Paid $300–350Reasonable priceCarpet steam cleaningArea rug cleaning
Carolina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I have used Rug’it for years now and every time my rugs and couch looks very clean. This time a few rugs needed extra love and they look like new! We will for sure use them in the future

Paid $500+Reasonable priceArea rug cleaning
Jennie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Highly recommend Rug It cleaning services! They are quick with communication and their service is great!

Paid $200–250Great priceArea rug cleaning
Mary5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Good company and reliable

Reasonable priceArea rug cleaning
Madeleine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Highly recommend Rug’It for your rug cleaning needs! They took great care of my decades-old family heirloom rug that had probably never been cleaned and even cleaned it a second time for no extra charge. They maintained excellent communication throughout and drop-off/pick-up were a breeze.

Area rug cleaning
Mike7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Lovely folks to deal with. Professional, gracious and the quality of their work is excell

Area rug cleaning
Carla4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We have been using Rug it Cleaning for years. Isaac does such a professional job and really takes pride in his workmanship with our handmade rugs.

Paid $500+Reasonable priceArea rug cleaning
coryLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

came in it at the agreed upon price and finished early. staff was very knowledgable and friendly. will use tham again 100%.

Paid $50–100Great priceArea rug cleaning
J.L.5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Great! Isaac was wonderful and was able to maneuver the hose from the truck to my apartment on the second floor in the back of the building. He made the process stress free and shared some carpet care tips! I would really recommend Rug'it and am happy with their service.

Paid $200–250Reasonable priceArea rug cleaning
Paul5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rug'It helped us clean a big 10x14 rug. They were responsive, on time, and the results were great. I appreciated their willingness to communicate over text and work around my schedule.

Paid $500+Reasonable priceArea rug cleaning
Justin8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Super nice people that take pride in the work they do. Great communication and fair pricing for excellent service. Waited way too long to clean an expensive rug I bought while on vacation in Istanbul. They made it look almost brand new again

Paid $200–250Reasonable priceArea rug cleaningService not listed
Helen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Very happy with the professionalism, top service and attention to detail Rug’it provided me with and on short notice. I will be using their services again for sure!

Area rug cleaning
Steven5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

I have worked with them for years. Originally in home carpet, and tile care. More recently area rug cleaning in shop. They come out like new

Reasonable priceUpholstery cleaningFloor repairs & maintenanceArea rug cleaning
Claire3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Easy communication via text. I opted for pickup and delivery because it was a busy time for us and that was easy. They picked up Dec 8 and delivered Dec 22, for an idea of timeline. The rugs look great! One rug they couldn’t get all the stains out because they were old set in stains but overall happy with our service and the communication.

Paid $500+Not sureArea rug cleaning
Lewy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Every year we have our white shag area rug cleaned and it always turns out great! . Couldn't ask for better service. Again, thanks a million Maria! Highly recommend... please support local Long Beach businesses!

Area rug cleaning+ Value
Gordon4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Good people, on time, no attitude, the job well done. What more can anyone ask?

Area rug cleaning
CristinaLocal Guide · 2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Issac was amazing! I would never call anyone else!

Area rug cleaningUpholstery cleaning
Michael5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great service. Arrived on time and did an excellent job.

Paid $450–500Reasonable priceArea rug cleaning
Cristina13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

OMG! My rugs are like new!! The pale blue area rug looks wonderful and my large floral area rug is bright sparkling clean! This company is outstanding!!

General carpet cleaningPet stain & odor removalArea rug cleaning+ Responsiveness+ Punctuality+ Quality
Linda11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Start to finish.. 5 Star Job… Helped replace my rugs in correct spots, rugs treated & cleaned.. love the work they did, with me they have a customer for life…. THANK YOU!! Issac & Marie

Paid $400–450Great priceArea rug cleaning
Nha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Honestly, the best service; our rug looks brand new. A bonus that each person I’ve met is so personable.

Paid $150–200Reasonable priceArea rug cleaning
Christy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Rug-it transformed this rug! I bought it second hand and it was filthy. They are awesome, and so wonderdul to work with. This was the third rug they cleaned for me, and each time it's like getting a new rug!

Customer photo from Christy's review
Paid $100–150Reasonable priceArea rug cleaning
Tanya2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

I've been using Rug'it for years now and I'm never disappointed! My area rugs and my couches look brand new again. They're professional, efficient and do quality work.

Great priceArea rug cleaningUpholstery cleaning+ Punctuality+ Quality+ Professionalism
SusanLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★

Small runner for the hallway. Refresh was needed. Easy drop off and pick up.

Paid $1–50Reasonable priceArea rug cleaning
Arthur2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great Job picking up our carpet and having it cleaned after many years and obvious walk patterns. The return of the rug was scheduled and put back in our living room in beautiful condition. The pick up and delivery of the rug was well managed, and everyone involved, including interactions on the telephone were…

Paid $500+Reasonable priceArea rug cleaning
VivianLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

After reaching put to many different Carpet Cleaners, and self cleaning of my runner & Area rugs, I was about to just throw them out when I posted on my local FB Group inquiring about a reliable Carpet Cleaner and I got an abundance of referrals for Rug'It Cleaning. I decided to set up an appt to drop off my area…

Area rug cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Dianne12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I was extremely pleased with the service. I needed to have a couch, four chairs, two ottomans and multiple rugs cleaned. What a difference!! Team was proficient and extremely pleasant. They were very accommodating with delivery of the area rugs they took. Highly recommend!

Paid $500+Reasonable priceUpholstery cleaningArea rug cleaning
Birgit1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great Service

Reasonable priceArea rug cleaning
Liz12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I have used Rug’it in the past for my clients homes and have always been satisfied. They do a great job even with the stubbornest of stains. Thanks for always knocking it out of the park

Paid $250–300Great priceUpholstery cleaning
kim5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rug It made an old dirty runner look like it was new. No trace of dirt or even pet fur, it was cleaned & dried throughout. Very Pleased!

Paid $50–100Great priceArea rug cleaning
Frank9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Showed on time.. knowledgable, good job done and reasonably priced.

Paid $250–300Reasonable priceArea rug cleaning
Judy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great customer service

Paid $500+Reasonable priceUpholstery cleaningArea rug cleaning
J3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Have three dirty dogs and didn’t clean the rugs first three years other than some vacuuming. They got all the dog smells out. Great quick work. I was also late to pick up my two rugs and they didn’t make me feel like an asshole.

Paid $150–200Not sureArea rug cleaning
Richard12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rug’it did a great job with some large silk Chinese rugs that we took in. The rugs had several spots that needed attention, and they came back looking brand new. I would highly recommend them.

Area rug cleaning
shaun2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Amazing service and professionalism! Would recommend them to all my friends and colleagues! Excellent Work!

General carpet cleaningPet stain & odor removalArea rug cleaning+ Responsiveness+ Punctuality+ Quality
CarolLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I love Rug It! They are just the very best! When I called to have our rugs picked up to have them cleaned they actually knew the last time I had them cleaned! They do a fabulous job! Great value added customer service!

Area rug cleaning+ Quality+ Professionalism+ Value
Betsy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

My rugs always look brand new after coming back from Rug It. Great value!

Area rug cleaning
CharlótteLocal Guide · 64 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very good pricing and service. They left my rug just like new.

Area rug cleaningPet stain & odor removal+ Responsiveness+ Quality+ Value
A.3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Brought in a wool blend area rug covered in mold, and they treated and cleaned it. I'm fairly inexperienced with rug maintenance, but I was walked through with what could and could not be done. I am 100% satisfied with my sparkling clean rug. I'll be coming back in the future.

Area rug cleaning
BrentLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I am so happy that I found "Rug'it Cleaning'...! Very good pricing, and they did a beautiful job of cleaning my pet stain / smells off of my area rugs. Love it..!

Area rug cleaningPet stain & odor removal+ Responsiveness+ Quality+ Professionalism
CharlieLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rug'It cleaned a rug for us. They removed it, took it to their warehouse for thorough cleaning, replaced the padding and reinstalled the rug. Did an excellent job. We couldn't be happier

Area rug cleaningGeneral carpet cleaning
e2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very challenging Rug type.....they were well equipped and very knowledgeable about my Rug. They also performed necessary repairs..... 👍🏽

Area rug cleaningService not listed+ Professionalism
MariaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Thank you! Isaac. My carpet looks like new again. I recommend Rug It service to everyone. Rug it is the best service in Long Beach, CA

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning
Shayla7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had such a wonderful experience with Marie and Rug'it Cleaning. Our carpet had been well loved by our dogs (rubbing their bodies all over it) and after Rug'it was done, it looked NEW! I will be recommending this place to everyone I know!!!

Carpet steam cleaningArea rug cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
FayeLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Marie responded quickly to my inquiry and they cleaned my 5x7 area rug so well it looks like New!!

Area rug cleaning+ Responsiveness+ Punctuality+ Quality
PETER1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Isaac did a thorough and great job cleaning our carpet, a large area rug and 2 recliners. His equipment is first rate, he pretreated necessary areas and everything dried in a reasonable amount of time. Isaac is honest and very professional.

Carpet steam cleaningArea rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
**Bill3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great job , fair price

Area rug cleaningGeneral carpet cleaning
Eli3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very friendly and welcoming! I brought two area rugs in to get cleaned for the first time in years, and everything was very easy and straightforward, the rugs came back looking spectacular!

Area rug cleaning+ Responsiveness+ Punctuality+ Quality
ETWLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

3rd time using and will use RC any time we can. Service is unbeatable. Updating this to say it’s been 4x we have used Rug’it. This time we found out that our dog was using a secret part of our rug to do her business inside when she was pouting ( bad dog!). The smell was pretty overpowering, yet Isaac and Rug’it…

Area rug cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
DLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Nice and professional. Kept me updated throughout the process and finished faster than I expected. I highly recommend this business.

Area rug cleaningPet stain & odor removal+ Responsiveness+ Quality+ Professionalism
Randy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have used them many time and they are the best. They are very nice and professional. They are on time plus do a good job. They are my choice for any cleaning service

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
RobertLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

THE BEST rug cleaning company we have ever used. We have a business where our rugs are used and walked on quite a lot with unfortunately very little care and maintenance between uses. Rug'it literally brought them back to NEW condition. Absolutely amazing and on top of it, the service was warm, friendly and awesome all around! Robert v

Area rug cleaning+ Responsiveness+ Punctuality+ Quality
mamashotwell3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have been a regular customer of Isaac's for many years now. I have seen him expand his business and grow his clientele. He succeeds because he is personable and professional. My husband and I unreservedly recommend Rug It cleaning in Long Beach. 😊. We don’t have much carpet, but it gets high traffic with three…

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Pat8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The company was excellent in dealing with my rugs.

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Michael11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Phenomenal service!! Very personable! Thanks Marie!

Area rug cleaning
KendallLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I recently used this business for the first time. My area rug looks better than ever! It's like a new rug. The colors are so pretty. Will use from now on.

Area rug cleaning+ Quality
sheila2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Isaac was outstanding. He repaired and cleaned the rugs at the Bembridge House. His knowledge of antique rugs is amazing. He is the only person trusted to clean these historical items

Area rug cleaningService not listed+ Punctuality+ Quality+ Professionalism
Charles5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Very reasonably priced with great customer service.

Area rug cleaningService not listed
Cathy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My sofas looked fantastic and my 70 year old Heriz carpet looks AMAZING! I sent a picture of it to my mom with the caption, “look at the old rug mom - who knew that the gray pattern was actually white?!” The staff was so responsive and prompt and pleasant. I highly recommend Rug It!

Area rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Lo4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great work from this location. Friendly service and they left my rug looking new! Expect about a 5biz day turn around. I did choose to have it delivered and he was nice enough to bring it inside and unroll it to confirm it looked good to me.

Area rug cleaning+ Punctuality+ Quality
CathyLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service, very professional. Rug looks great!

Area rug cleaning+ Responsiveness+ Professionalism
Alayn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I wish I had taken pictures of my wool rugs before getting them clean because they look so clean now. The colors in the fibers are much brighter and they have been brought back to life. I knew they were dirty, but didn't realize how dirty they were until I got them back. The whole process was super easy, I dropped…

Area rug cleaning+ Responsiveness+ Punctuality+ Quality
Michelle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My second time using Rug it and they are fantastic! Isaac was quick to schedule my cleaning and my old ugly carpets look great! Quick and easy process. Will definitely use them again.

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Kevin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very communicative, friendly, and flexible. Did a great job cleaning or rugs. Will use them again.

Area rug cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Tai12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rug'it Cleaning did an amazing job on my area rug. It looks brand new. I 100% recommend their services. Their prices are fair and I don’t feel that they try to up-sell any of their products. This is an honest small business that you can count on.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
John3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I brought in a heavily soiled area rug to be cleaned. Rug'it had to clean it twice to get the soiled wear patterns totally removed. I am very happy with the look of the rug!

Area rug cleaning+ Quality+ Professionalism+ Value
Thomas5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

We used them a few tines akready. Isaac is the owner, he is always ontime and did a wonderful job cleaning our carpets and took care of the area rug in the family room free of charge! We definitely will use them again. Thanks, Thomas

Area rug cleaningGeneral carpet cleaning
GeorgiaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service. Very knowledgeble about different kinds of rugs.

Area rug cleaning
Bobbie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I recently discovered that our dog tried to avoid going out in the rain by sneaking into another room and peeing on our area rug. Yuck! I searched in my area for a company to clean the rug which good reviews, and Rug’It showed up in several searches, so I gave them a try. They came by an hour later to pick up the…

Area rug cleaning+ Responsiveness+ Punctuality+ Quality
J12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Amazing job on an old carpet lived on by two pets. Also took great care with my area rugs and re-backed one. Exceptional work, maybe they charge a bit more but definitely worth it.

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Robert8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

With three kids that act like wild animals, Rug-It-cleaning got all the prints off my rug and maintained the quality and integrity of my rug. I am a very busy person and the turn around time and value was something I always go for and they succeeded my expectations. Do not hesitate to give them a call because I really am glad I did!!!!! Robb Smith

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Professionalism
HerdLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Shopped around and Rugit was the most upfront about costs. Took my rug there and the staff was professional, courteous and knowledgeable. Rug came out GREAT! Definitely the best option available.

Area rug cleaning+ Responsiveness+ Punctuality+ Professionalism
Jerica4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We love this company…always friendly, reliable & family friendly! Thank you RugIt!!!

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Leonie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They are great and cannot recommend them more. Transparent, reliable and great customer service. They even pick up and drop off you rugs for a fee which is super convenient! Super lovely people all around. They have cleaned 3 rugs of mine one flat weave kilim and two shaggy Moroccan rugs. Super knowledgeable and…

Area rug cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Elaine9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Isaac is very professional and does a great job cleaning our carpet. We have used RUG IT for at least 4 years now, 3-4 times per year.

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Daniel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Highly recommended. Excellent service and always on time.

Area rug cleaning
Laurie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We brought our white area run in with dog pee stains and a pretty bad black berry stain, got it back a week later as good as new! Very friendly and professional staff.

Area rug cleaning+ Responsiveness+ Punctuality+ Professionalism
Jennifer4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I'm impressed with the high level of knowledge the team had. The customer service was stellar. Punctual and efficient. They did a wonderful job and I will absolutely use their service again and refer them to others.

Area rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
K.8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I can't stop telling everyone about our wonderful experience with Rug'it. We had two 100% polypropylene area rugs cleaned. They came back looking brand new. From the first reach out through Yelp - until we picked up our freshly cleaned rugs we have been 110% impressed with the friendly professional customer…

Area rug cleaning+ Professionalism
Karen12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very professional, beautiful cleaning job on a difficult stain, excellent customer service and very friendly. Recommend highly!

Area rug cleaning+ Responsiveness+ Punctuality+ Quality
Mike6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I was met by a very helpful and knowledgeable person. I was a bit leery about the process but my area rug needed a clean. After a few minutes of banter I was more excited than anything else to see the results. I was not disappointed. The rug looked fresh, the white sections as white as brand new. The plushness…

Area rug cleaning+ Punctuality+ Professionalism+ Value

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Price

$337+22% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 26%Reasonable 67%Overpriced 1%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Area rug cleaning166$176–$453
General carpet cleaning108$170–$340
Pet stain & odor removal62$153–$366
Upholstery cleaning55$189–$377
Carpet steam cleaning44$170–$371
Carpet installation3—

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