How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORERug'it Cleaning & Replacement
Long Beach, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #72Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 5.0★ from 677 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Rug'it Cleaning & Replacement for 6 kinds of job.
Rug'it Cleaning & Replacement for general carpet cleaning
Clear ✕All 108 Google reviews tagged “General carpet cleaning”
Such a great experience - they were friendly and very accommodating. And they did a great job with my rug!
Rug It and Issac are simply the BEST!! He is professional, kind and does an amazing job!! Always excellent work- 5 Stars..
Rug'it and their cleaning technician, Kevin, did a great job at our house cleaning 2 large rooms and some long, carpeted stairs. He was on time, polite and worked very hard. Spots came out we didn't expect! We will definitely call Rug'it to come back again when we need more carpet cleaning!
I am very happy with the results on my carpet and area rug cleaning from Kevin from Rug’It. They look like new! There were quite a few spots from the high traffic areas and now you don’t even know they were there. Kevin let me know when he was on his way and arrived promptly for the appointment. He took his time and…
Isaac came to our home to pickup a large carpet in the living room. A very informed guy on carpets. When he returned the carpet the following week, we were so very happy with the results. Thank you Rug'it
Alex from Rug’It arrived early to clean my carpets and did an excellent job, restoring them to like-new condition, removing stubborn spots, and educating me in how to spot clean any areas that need attention before he comes next time. And there’s no question that he will be the person I call on for all future carpet…
Was very happy with the service. Carpets were nice and clean
OMG! My rugs are like new!! The pale blue area rug looks wonderful and my large floral area rug is bright sparkling clean! This company is outstanding!!
Issac is terrific. He is friendly, professional and most of all does a great job! I have used Rug’it for many years and will continue to do so. He cleaned my rugs and upholstered furniture and I couldn’t be happier. His business is communicative and he is always on time.
I really wish I had before and after pics! The carpet was so dirty it looked almost gray. We had had construction work done on the house and a lot of extra dust. This carpet is probably 20 years old and having Isaac with RugItClean out to clean them about once a year has definitely extended their life. Love how the carpet now looks and feels!
Excellent work, efficient and professional
Amazing service and professionalism! Would recommend them to all my friends and colleagues! Excellent Work!
Outstanding service as always. It was time to update my floors. Rug'it educated me fully on laminate flooring and carpets. I wasn't sure where I wanted to place what. With their input, I agreed with their recommendations and my floors are in and are beautiful. Thank you RugIt.
Isaac and the Rug’It team are my go to whenever I’m asked for a carpet cleaner or need one for my clients. The professionalism is top notch, as is the follow up and follow through. What’s important is the quality of the work! They have been able to get out the most resistant stains, to bring carpets and flooring…
Isaac from Rug-it! Really took care of me! Very professional, on time, and the work he did was amazing! Carpet looks 100X’s better! Im glad I can always count on him! Thanks!
Rug'It cleaned a rug for us. They removed it, took it to their warehouse for thorough cleaning, replaced the padding and reinstalled the rug. Did an excellent job. We couldn't be happier
Thank you! Isaac. My carpet looks like new again. I recommend Rug It service to everyone. Rug it is the best service in Long Beach, CA
Great job , fair price
Have used Rug’it a couple of times now for rugs, furniture and carpets. Very dependable and they do a great job. Highly recommend!
Showed up on schedule, did a great job. Highly recommended!
I have used them many time and they are the best. They are very nice and professional. They are on time plus do a good job. They are my choice for any cleaning service
I have been a regular customer of Isaac's for many years now. I have seen him expand his business and grow his clientele. He succeeds because he is personable and professional. My husband and I unreservedly recommend Rug It cleaning in Long Beach. 😊. We don’t have much carpet, but it gets high traffic with three…
The company was excellent in dealing with my rugs.
My carpet looks amazing and it’s a very old carpet, Isaac was amiable, professional and did his job effectively and quickly. I just can’t get over how clean my carpet is. Thank you guys and see you again in 6 months. LT
Always on time and provides quality service
This company is Absolutely The Best.Use them or you loose it.👍
I love Isaac and Rug'It Cleaning. I have worked with them with many (real estate) clients, and for my own property, and they're always friendly, professional, and reasonable. I know they'll take good care of the job at hand, and charge a very fair price. Even with special needs that occasionally arise, they've been…
My second time using Rug it and they are fantastic! Isaac was quick to schedule my cleaning and my old ugly carpets look great! Quick and easy process. Will definitely use them again.
Isaac showed up a scheduled and cleaned my 2 couches and 2 rooms of carpets. He spent a lot of time on the couches. They needed it. They are so much cleaner. My carpet feels so soft under my feet too. He was super professional.
Great service, Marie was diligent and professional. I would definitely be using them more often. Ty 💪🏼
Rug'it Cleaning did an amazing job on my area rug. It looks brand new. I 100% recommend their services. Their prices are fair and I don’t feel that they try to up-sell any of their products. This is an honest small business that you can count on.
Cleaned upholstery. The grey dingy look of carpet was returned to its natural color!
Great carpet clean. Carpet wasn’t soaking wet when they left. Showed up on time Recommended!
We used them a few tines akready. Isaac is the owner, he is always ontime and did a wonderful job cleaning our carpets and took care of the area rug in the family room free of charge! We definitely will use them again. Thanks, Thomas
Amazing job on an old carpet lived on by two pets. Also took great care with my area rugs and re-backed one. Exceptional work, maybe they charge a bit more but definitely worth it.
With three kids that act like wild animals, Rug-It-cleaning got all the prints off my rug and maintained the quality and integrity of my rug. I am a very busy person and the turn around time and value was something I always go for and they succeeded my expectations. Do not hesitate to give them a call because I really am glad I did!!!!! Robb Smith
They did a great job! I will use them again. Thank you.
We love this company…always friendly, reliable & family friendly! Thank you RugIt!!!
The best!
Was prompt with scheduling, good communications, and above all, did a great job
Isaac is very professional and does a great job cleaning our carpet. We have used RUG IT for at least 4 years now, 3-4 times per year.
I’ve been using Rug It for about 5 years. Issac always does a great job. Carpets look new. Pleasant and effective. I would highly recommend him.
These guys are amazing. The got all the nasty pet accidents out of our area rug and Isaac saved the day with a rug that was water logged (plumbing accident) and helped get that area of our home re-floored. Isaac and the team are amazing, stand behind their work, are friendly and professional and a pleasure to work with. We will 100% be using them again.
I couldn't be more happy and satisfied! Excellent cleaning, results and professionalism.
They were very helpful and I will be coming back again.
Very satisfying experience, from reception, scheduling, and coordination to execution by skilled knowledgeable technicians.
Rug’It is the only company I use to clean my carpets. I also own a property management company and they are our preferred vendor. Plus, Isaac is the nicest guy and extremely knowledgeable! Highly recommend.
I appreciate good service, fair price and a professional manner when working in my home. This company provided that and I would recommend them to friends.
It is hard to find a company that loves what they do and you hear it in their voice every time you speak with them. This company truly values excellent customer service, top-notch communication, trust, and quality outcomes. Thank you for your service! Cheers!
Isaac was very professional. He arrived on time and offered suggestions on extending the life of the carpet. I will use them again.
Awesome SERVICE!! Always on time and do great work. I reccomend them!!
Amazing job! Isaac was amazing and informative
Great service with Isaac. Very knowledgeable about all floor types and will definitely be using him in the future!
WOW!! It's not even Christmas or Easter but Isaac performed an absolute miracle on this carpet! This listing was owned by a smoker and had "Phantom Furniture" and spots all over the place but no more! Oh, I feel so much better about inviting buyers in! :) Great attitude, great educator on the 'care & feeding' of flooring. He is my go to flooring guy!
Isaac always does a great job on my carpet!
I've hired Rug'it Cleaning to clean or replace the carpet in multiple residential properties we manage and I cannot begin to say how grateful we are for their quality work and outstanding communication. They respond promptly and go above and beyond to ensure we're satisfied with their services. I would highly…
We couldn't be happier with our experience with Rug it! Hands down the BEST customer service. Making our appointment was easy and loved the reminders and notifications they were on their way. They arrived on time and did a very thorough job. We have two dogs that have destroyed my kids carpets. After Rug It came,…
This is my third time using Isaac. He’s the best! No harsh chemicals, just clean! Especially with a baby crawling around and living in Long Beach it is necessary to deep clean carpets on the regular and he’s the best in the area. Quick, efficient, thorough, professional, and very reasonably priced. I will most…
It's a wonderful company. Very professional and extremely friendly. They do an excellent job. They have even put "sliders" under my bed so I can move it around. Very thoughtful. They also give back and help the community. I like doing business with a company who thinks of others. Rug It is great!
The whole process from the initial phone call consultation to payment, Isaac was friendly and professional. The prices are fair and reasonable. Isaac was on time and honest upfront with what could be fixed and any extra cost it would be. The results were gorgeous. I would recommend this company to anyone!
Rug'it as able to come to the home we were moving from and clean the entire carpet with only a day's notice. Isaac was professional and knowledgable, and answered all my questions. He even allowed me to bring an area rug over and get it cleaned. When finished both the carpet and rug were as good as new.
Punctual, pleasant, professional. Thank you.
Very friendly and professional - would highly recommend
Issac showed up on time after confirming he was en route. Got the job done right in a timely manner. I didn’t shop around but his price seemed fair.
Isaac was on time, professional, responsive and my carpets after were nice and clean! I have 2 boys that left sticky residue and lots of spots but he was able to get it all out. I asked a few questions after the service. I appreciated his candor and his knowledge. I would highly recommend this company to anyone in…
My third time using this company. Isaac is very knowledgeable and provides excellent carpet cleaning services. They are my go to for carpet cleaning needs and I highly recommend them.
I have used this service on a few different occasions, on a couple different places. Issac never disappoints. He is always on time and the carpets are cleaned in a timely manner. Anybody needs their carpets cleaned I would 100% refer them out!!!! Great job Rug’it!!!!!
Beautifully cleaned my cream/white carpet, one heavily soiled room came out surprisingly great. Traffic area hallway and stairs look like new.
Rug It Cleaning provided an amazing carpet cleaning for our home! Our carpets look brand new. Isaac was efficient, punctual and did a thorough inspection and went over costs before cleaning began. I would recommend their services to anyone looking to freshen up carpets in their home.
They cleaned my carpet very well thank you
I hired them through our management company-Concept 360, and they did a wonderful job at one of our vacant homes. It was pretty painless for me to order and have done, which is exactly what I need in this busy business. Full carpet cleaning for the house with pet odor treatment for a price that absolutely could not…
Isaac did a fantastic job, on time, priced competitively, very willing to be flexible with scheduling, and I highly recommend Rug’it Cleaning!
Isaac did a fantastic job and I highly recommend Rug'it Cleaning.
Rug'it cleaning did a great job cleaning our carpets. Isaac's knowledge, professionalism, and customer service went above and beyond. Will definitely use this company in the future and will refer my friends and family.
As the owner of 3 dogs and 2 active children, I highly recommend Rug’It for carpet cleaning and pet stain removal. Isaac is very professional, timely, personable and knowledgeable. He went above in beyond by answering questions and giving us advice for some potential upgrades. We will certainly continue to use Rug’It for carpet cleaning services.
Good experience, very professional and on time. My carpet looks great and feels great too! I would highly recommend them.
Excellent service, good price. Issac did a great job. Thank you.
In order to receive my deposit I had to clean the carpet. At the beginning I used the service my landlord recommended but they didn't do a good job so I called Rug'it Cleaning and they were at my apt in no time taking care of my dirty carpet. They did an excellent job They cleaned all the stains of the carpet even…
Isaac communicated confirmation of the appt as well as exactly when he was on his way. He was prompt, knowledgeable, professional and thorough. We’ll DEFINITELY use Rug’It again!!
I've used Rug'it several times over the years and am never disappointed. Quality work, reasonably priced and friendly service.
Issac was on time, very professional and explained the expectations of the cleaning job. We had some spots that he was not sure we could get out, but to my surprise he was able to remove the stain. I would recommend using them to others.
Isaac was great throughout the entire process. He was friendly when scheduling, honest, and enthusiastic. He gave great advice on our tile and grout and didn’t push any unnecessary services. By the time Isaac was done deep cleaning our carpet the results were amazing! I felt the pricing was fair and they were…
Rug’it was amazing. My rug smells amazing and they are professional and quick.
Very happy with the service we received. Carpets look great and smell clean too
Issac was prompt, highlighted carpet irregularities and responsive to text questions. He completed the work in the promised time frame. Carpets and cushion pads look great now. Total pro!
Rug’it was easy to work with - they have a nice email booking and reminder system. Isaac came on time and while he was concerned by the very bad carpet stain I had, he was able to make it nearly new. Seemed very professional and an excellent value.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Area rug cleaning | 166 | $176–$453 |
| General carpet cleaning | 108 | $170–$340 |
| Pet stain & odor removal | 62 | $153–$366 |
| Upholstery cleaning | 55 | $189–$377 |
| Carpet steam cleaning | 44 | $170–$371 |
| Carpet installation | 3 | — |
