How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORERug'it Cleaning & Replacement
Long Beach, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #72Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 5.0★ from 677 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Rug'it Cleaning & Replacement for 6 kinds of job.
Rug'it Cleaning & Replacement for pet stain & odor removal
Clear ✕All 62 Google reviews tagged “Pet stain & odor removal” · showing 60
I got a quote for cleaning and removal of dog smell. They made it brand new. Also washed it twice at no cost.
My living room rug was dirty and had pet urine odors and stains. The staff at rug it offered to take it in immediately with late notice. Marie was extremely friendly and knowledgeable and was able to offer some cleaning advice. When I needed to pick up, I was not available during business hours and the staff…
Simply amazing how well looks
We are absolutely thrilled with our experience with RugIt! Kevin came out to clean our sectional couch and did an absolutely amazing job. He really took his time and paid attention to detail. The cushions took a while to dry but the results are fabulous! We also had two area rugs to take back to the RugIt facility,…
Family owned business. I was highly impressed. The person who came to clean my rugs actually knew about the craft, not just how to use the machine. He recommended a few ways to care for my wool rugs that I will do on my next cleaning. They are able to repair backing, etc. Highly impressed! Also cleaned two upholstery pieces that look brand new!
Very responsive and professional family company that is local to the Long Beach/Signal Hill communities. Their pricing is competitive and flexible if there are unique situations or cleaning needs. Love their follow-up and flexibility. Great with rugs and carpeting.
OMG! My rugs are like new!! The pale blue area rug looks wonderful and my large floral area rug is bright sparkling clean! This company is outstanding!!
After reaching put to many different Carpet Cleaners, and self cleaning of my runner & Area rugs, I was about to just throw them out when I posted on my local FB Group inquiring about a reliable Carpet Cleaner and I got an abundance of referrals for Rug'It Cleaning. I decided to set up an appt to drop off my area…
clear details of the work and timely completion. Highly recommended
Amazing service and professionalism! Would recommend them to all my friends and colleagues! Excellent Work!
Isaac is AMAZING AMAZING AMAZING! He cleans the carpets in all of my family’s homes and we could not be more pleased. He is efficient, friendly, punctual... and does GREAT work! Thank you Isaac!
Very good pricing and service. They left my rug just like new.
I am so happy that I found "Rug'it Cleaning'...! Very good pricing, and they did a beautiful job of cleaning my pet stain / smells off of my area rugs. Love it..!
I had such a wonderful experience with Marie and Rug'it Cleaning. Our carpet had been well loved by our dogs (rubbing their bodies all over it) and after Rug'it was done, it looked NEW! I will be recommending this place to everyone I know!!!
I couldn’t be happier with my recent Rug’it experience! When I solicited recommendations for a high quality rug cleaning company on NextDoor, two neighbors quickly responded. My carpeting certainly presented a challenge, since it was in our ‘pop-up Covid home office’ formerly known as our living room. The Rug’it…
Highly recommend Rug it. Excellent staff and so pleased with excellent steam cleaning of bedrooms and living room. Their fees were unbeatable.
3rd time using and will use RC any time we can. Service is unbeatable. Updating this to say it’s been 4x we have used Rug’it. This time we found out that our dog was using a secret part of our rug to do her business inside when she was pouting ( bad dog!). The smell was pretty overpowering, yet Isaac and Rug’it…
Nice and professional. Kept me updated throughout the process and finished faster than I expected. I highly recommend this business.
Always such good results
Very communicative, friendly, and flexible. Did a great job cleaning or rugs. Will use them again.
Rug'it Cleaning did an amazing job on my area rug. It looks brand new. I 100% recommend their services. Their prices are fair and I don’t feel that they try to up-sell any of their products. This is an honest small business that you can count on.
Amazing job on an old carpet lived on by two pets. Also took great care with my area rugs and re-backed one. Exceptional work, maybe they charge a bit more but definitely worth it.
They did a great job! I will use them again. Thank you.
We love this company…always friendly, reliable & family friendly! Thank you RugIt!!!
They are great and cannot recommend them more. Transparent, reliable and great customer service. They even pick up and drop off you rugs for a fee which is super convenient! Super lovely people all around. They have cleaned 3 rugs of mine one flat weave kilim and two shaggy Moroccan rugs. Super knowledgeable and…
Isaac is very professional and does a great job cleaning our carpet. We have used RUG IT for at least 4 years now, 3-4 times per year.
These guys are amazing. The got all the nasty pet accidents out of our area rug and Isaac saved the day with a rug that was water logged (plumbing accident) and helped get that area of our home re-floored. Isaac and the team are amazing, stand behind their work, are friendly and professional and a pleasure to work with. We will 100% be using them again.
I've used Rug'it to clean and repair Moroccan, Turkish, and Karastan rugs that have been in the family for generations. They always turn out looking new, on time, with great service and communication.
Great job . Highly recommend them . TY
It is hard to find a company that loves what they do and you hear it in their voice every time you speak with them. This company truly values excellent customer service, top-notch communication, trust, and quality outcomes. Thank you for your service! Cheers!
Awesome SERVICE!! Always on time and do great work. I reccomend them!!
Amazing job! Isaac was amazing and informative
WOW!! It's not even Christmas or Easter but Isaac performed an absolute miracle on this carpet! This listing was owned by a smoker and had "Phantom Furniture" and spots all over the place but no more! Oh, I feel so much better about inviting buyers in! :) Great attitude, great educator on the 'care & feeding' of flooring. He is my go to flooring guy!
We couldn't be happier with our experience with Rug it! Hands down the BEST customer service. Making our appointment was easy and loved the reminders and notifications they were on their way. They arrived on time and did a very thorough job. We have two dogs that have destroyed my kids carpets. After Rug It came,…
I was so happy with the thorough job of their work. My rug felt brand new. At first I was uneasy about dropping my rug off but they suggested this as a way to be able to deep clean it, not the surface clean if they clean it while it’s still in your house and then takes forever to dry). What a difference!! And they…
Isaac is friendly, fast, timely, and does great work! Highly recommended!
Clean and like new; beautiful!
Dropped off a very good and very stained wool rug and it came back so clean I thought it was new. Great job, they are professional and friendly. Recommend highly.
I hired them through our management company-Concept 360, and they did a wonderful job at one of our vacant homes. It was pretty painless for me to order and have done, which is exactly what I need in this busy business. Full carpet cleaning for the house with pet odor treatment for a price that absolutely could not…
They did a good job cleaning my area rugs. I have ruined area rugs in the past trying to clean them myself and decided to try a company that specializes in area rugs instead of risk another disaster. Im glad i did, the price was reasonable and the rugs looked and smelled clean when i brought them home. I will be using them again.
As the owner of 3 dogs and 2 active children, I highly recommend Rug’It for carpet cleaning and pet stain removal. Isaac is very professional, timely, personable and knowledgeable. He went above in beyond by answering questions and giving us advice for some potential upgrades. We will certainly continue to use Rug’It for carpet cleaning services.
Rug'it Cleaning did a wonderful job on 2 of my area rugs. They picked them up in pretty bad shape (generally dirty & pet stains) and brought them back looking like new. They were quick and easy to kept in touch with. I am very pleased with the results.
My Persian rug looks brand new again! Definitely recommend Rug’it and will be taking additional rugs to service!
What a wonderful experience! They were professional, on time, considerate of our home/ surroundings, cleaned immaculately with great attention to detail and left my sofa set looking brand new! In addition they were very informative of the process, all the options, and best upkeep suggestions.
Isaac communicated confirmation of the appt as well as exactly when he was on his way. He was prompt, knowledgeable, professional and thorough. We’ll DEFINITELY use Rug’It again!!
Issac was on time, very professional and explained the expectations of the cleaning job. We had some spots that he was not sure we could get out, but to my surprise he was able to remove the stain. I would recommend using them to others.
Rug’it was amazing. My rug smells amazing and they are professional and quick.
This is a repeat use. They cleaned my rugs, so that they look like new. I have 2 wool, handmade rugs that are pretty old. A lot of care was used to make both rugs beautiful again. Issac really knows a lot about handmade rugs and how to clean them. Highly suggest his work.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Area rug cleaning | 166 | $176–$453 |
| General carpet cleaning | 108 | $170–$340 |
| Pet stain & odor removal | 62 | $153–$366 |
| Upholstery cleaning | 55 | $189–$377 |
| Carpet steam cleaning | 44 | $170–$371 |
| Carpet installation | 3 | — |