Analyzing 8,081,2968.1M ReviewsFor 22,89622.9K Experts

Experts Reviews · Company report
Rugged General Contracting logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Rugged General Contracting

Grantsville, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 9 patio contractors · 5.0★ from 28 Google reviews

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Report card

Percentile vs other patio contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Rugged General Contracting is better than 99% of patio contractors.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Rugged General Contracting is better than 98% of patio contractors.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Rugged General Contracting is better than —% of patio contractors.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Rugged General Contracting is better than 100% of patio contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Rugged General Contracting is better than 100% of patio contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Rugged General Contracting is better than —% of patio contractors.–
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Reviews for your job

Customers hired Rugged General Contracting for 3 kinds of job.

Rugged General Contracting for deck construction

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 97/100.How Job match is calculatedBuilt only from reviews Google tagged “Deck construction”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “Deck construction”

Andy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I recently poured a back patio and needed stairs. I requested bids from several companies. Rugged was prompt in their response and was at my house the following day to provide the estimate. They provided multiple quality options and pricing was very fair. They were able to fit my project into their busy schedule…

Customer photo from Andy's reviewCustomer photo from Andy's review
Great priceDeck construction
Linda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We absolutely love our new deck! It looks even better than we imagined thanks to Hagen’s craftsmanship and expertise. As a real estate agent, it’s rare that I find a contractor I would confidently refer to my clients, but I would 100% recommend Rugged General Contracting without hesitation! If you’re looking for a…

Great priceDeck construction
Olivia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Highly Recommend! Excellent Work on Our New Awning & Deck! We recently hired Rugged General to build a new deck and install a custom awning, and thrilled with the results. Hagen listened carefully to what we wanted, and provided clear, guidance on materials and design. The deck is solid & beautifully finished. The…

Customer photo from Olivia's reviewCustomer photo from Olivia's reviewCustomer photo from Olivia's review
Reasonable priceDeck construction
Nick5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very easy to work with and did a great job. Would use him again.

Customer photo from Nick's reviewCustomer photo from Nick's review
Deck construction
Jeremy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

From the bid to through construction the experience was great!

Customer photo from Jeremy's reviewCustomer photo from Jeremy's reviewCustomer photo from Jeremy's reviewCustomer photo from Jeremy's review
Reasonable priceDeck construction
Rick1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

On time great quality

Great priceDeck construction
Mason1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Hagen did great quality work! After getting opinions from 3 different companies, we decided to go through Rugged for our deck rebuild, and couldn’t be happier. Will be going through him for future projects.

Great priceDeck construction
AshleyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Hagen and his team were so skilled. We had them build stairs from our deck to the level below. There were a number of limitations with the space and Hagen quickly found solutions to build sound and beautiful stairs in just a few days. We are thrilled with the results.

Reasonable priceDeck construction
ShaneLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

We’ve worked alongside Rugged General Contracting and can confidently say they’re a reliable, professional general contractor. Great communication, solid workmanship, and a team that does quality work the right way. Highly recommend.

Home renovationsDeck constructionBuilding construction
Vicki5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

We recently completed a new deck addition to our home, a project managed and executed by Hagen from Rugged General Contracting. Before selecting a contractor, we obtained multiple bids from various companies. After careful consideration, we reached out to Hagen by phone to formally request a proposal fro Rugged…

Great priceDeck construction
KirkB84Local Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Hagen did a great job on my deck, trim work, and exterior house painting. It was a complicated job, but he stuck to the timetable and proactively provided updates throughout the process. Note - pictures were prior to completion. Would definitely recommend him!

Reasonable priceDeck constructionExterior painting
Benjamin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Hagen is an excellent framer and jack of all trades! He’s my go to for many projects including my deck and a backyard office shed. Highly recommend!

Reasonable priceHome renovationsDeck constructionExterior structural repairs
A.1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Hagen (Rugged) did an awesome job building the deck of our dreams! He was fast, professional and curious. Highly recommend!

Great priceDeck construction

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 58%Reasonable 42%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Deck construction13—
Home renovations2—
Building construction2—

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