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Ryan Lawn & Tree

Lawn care service · Springfield, MO · reviewed since 2014

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%52+12.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty65−3.5Momentum penalty74−2.6Experts Score= 69Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.69SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#17 of 29 lawn mower repair servicesPosition by Experts Score among all companies we track in this category. · better than 43%
4.8 ★★★★★ 428 Google reviews · 71 photos
92%five-star reviews
4.62★last 12 monthsAverage stars on reviews from the last 12 months only.
10.5%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
99%reviews answered by the owner
Oct 2026latest review

Ryan Lawn & Tree at a glance

Customers frequently cite professional communication, punctuality, and thorough cleanup as strengths of the lawn care and tree services. Recurring themes include knowledgeable staff and efficient scheduling for treatments, irrigation, and landscaping projects. However, low-star reviews highlight a pattern of scheduling delays, unresponsive follow-up, and complaints regarding pricing or service errors.

  • Google rating: 4.8 out of 5 from 428 reviews (92% five-star).
  • Reviews on this page: 428 Google reviews (282 with written comments, 12 with photos).
  • Owner responses: the business replied to 99% of reviews.
  • Most recent review: October 24, 2026.
  • Service: Lawn Mower Repair Service serving Springfield, Missouri.

Data from Google, last updated October 25, 2026.

Score profile vs other lawn mower repair services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.

Satisfaction75Reliability52Craft & service65Value100Momentum74Replies to reviews100Satisfaction: 75 (median 75)Reliability: 52 (median 73)Craft & service: 65 (median 97)Value: 100 (median 100)Momentum: 74 (median 100)Replies to reviews: 100 (median 49)
Ryan Lawn & TreeLawn Mower Repair Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ryan Lawn & Tree: 75/100 on this factor. Category median: 75.B
75
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ryan Lawn & Tree: 52/100 on this factor. Category median: 73.C
52
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Ryan Lawn & Tree: 65/100 on this factor. Category median: 97.B
65
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Ryan Lawn & Tree: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ryan Lawn & Tree: 74/100 on this factor. Category median: 100.B
74
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Ryan Lawn & Tree: 100/100 on this factor. Category median: 49.A
100

Bar = this company · dark tick = category median.

Star ratings

428 Google reviews we collected

  • 5 stars39292%
  • 4 stars143%
  • 3 stars20%
  • 2 stars51%
  • 1 star154%

Praise vs complaints

Phrases our text analysis found in 282 written reviews

  • Praise43594%
  • Complaints306%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price316%
  • Reasonable1579%
  • Overpriced00%
  • Not sure15%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude14030%
  • Quality & results9621%
  • Speed & response7115%
  • Would recommend5812%
  • Price & value5211%
  • Communication306%
  • Honesty & trust184%

What customers talk about

We read 282 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Excellent work, professional, please with their cleanup, A+ on communication.”
    “I'm absolutely fed up with their unprofessional behavior and complete disregard for customer commitments.”
  • “Garrett does a great job communicating and keeping me up to date on the process”
    “This is the third tree we've had cut down in the backyard and Ryan's is the only provider that damaged the sod; others laid protective material.”
  • “Worked in very tight quarters quickly and clean up was amazing!”
  • “Emma, Dustin and Seth were a joy to work with and we highly recommend to anyone needing new landscaping, stone walls removed and installed, edging, etc.”
    “Unless you enjoy being jerked around and treated with zero respect, STAY AWAY from this joke of a company.”
  • “I went next-door and talked with Matt, who was so nice and did it for me very reasonably.”
    “Over priced, their fertilizer crew puts down too much and makes grass grow like crazy.”
  • “Ryan Lawn & Tree were professional, answered all my questions, and did a great job.”
    “…refund, that when I could afford the services, today, that I'm being ignored.…”
  • “The integrity of this company seriously baffles me since I have dealt with so many unhonest companies.”
    “When the situation was complained about they were rude and basically told us we were lying.”

People customers mention

  • Adam 5 reviews
  • Matt 3 reviews
  • Butler 3 reviews
  • Jacob 3 reviews
  • Chris 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Ryan Lawn & Tree for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

JanetLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★

Excellent work, professional, please with their cleanup, A+ on communication. I will definitely use them again.

Great priceIrrigation system repair & maintenance+ Responsiveness+ Punctuality+ Professionalism
PamelaLocal Guide · 102 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Only call them if you want your grass to look amazing, you want a professional team to care for your lawn care. Our thick lawn looks amazing and is weed free. Great people to work with.

Reasonable priceLawn mowing & maintenanceWeed controlLawn pest control
Eric2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★

I’ve been very delighted with the service keeping my lawn looking thick, green and relatively weed free. However, I chose to try core aeration and over seeding to get fescue growing through areas being overgrown by Bermuda Grass and it looks like it has mostly failed to germinate. It was an expensive mistake. 😕

Man9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Ryan Lawn & Tree were professional, answered all my questions, and did a great job. My back yard looks great. (I wish I used them for my front yard landscaping I did last year. Instead, I used a greenhouse/landscaping company from Rogersville that did a horrible job.)

Reasonable priceIrrigation system repair & maintenanceGrass seedingSod installation
JenniferLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

No pressure sales. Beautiful lawn results. Polite and efficient service provider. Excellent communication

Reasonable priceGrass seedingWeed control
Michelle6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

You can’t go wrong with Ryan’s! They are informative, have good communication, and do wonderful work.

Great priceMulchingLandscape designWeed control

Photos

Customer reviews

4.8 ★★★★★ 428 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Dale Ellis6 reviewsTotal number of Google reviews Dale has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Garrett does a great job communicating and keeping me up to date on the process

  • Price assessment: Reasonable price
  • Services: Irrigation system repair & maintenance, Grass seeding
Janet KrawitzLocal Guide · 13 reviewsTotal number of Google reviews Janet has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent work, professional, please with their cleanup, A+ on communication. I will definitely use them again.

  • Price assessment: Great price
  • Positive: Responsiveness, Punctuality, Professionalism
  • Services: Grass seeding, Weed control, Lawn pest control
  • Services: Irrigation system repair & maintenance
Response from the owner · 4 years ago

Hi Janet! Thanks for the 5-star review! We greatly appreciate it. Whether you need Lawn Fertilization, Insect Control, or Irrigation help in the Springfield area, the Pros at Ryan Lawn & Tree are here to help you create the outdoor space you've always dreamed of! Thanks again and have a great day!

Pamela SwearinginLocal Guide · 102 reviewsTotal number of Google reviews Pamela has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Only call them if you want your grass to look amazing, you want a professional team to care for your lawn care. Our thick lawn looks amazing and is weed free. Great people to work with.

  • Price assessment: Reasonable price
  • Services: Lawn mowing & maintenance, Weed control, Lawn pest control, Yard work
Response from the owner · 3 days ago

Hi Pamela! What an awesome review! We are grateful to hear that your grass looks amazing, weed free, and that you've found our team helpful and professional. We are glad you value our services. Thanks for your kind words! -Vincent

Scott Earls15 reviewsTotal number of Google reviews Scott has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent organization-everyone is terrific!!

  • Price assessment: Reasonable price
  • Services: Irrigation system repair & maintenance, Grass seeding, Mulching, Weed control, Lawn pest control
Response from the owner · a week ago

Hi Scott! This is awesome! Thank you for leaving this 5-star review, and we appreciate your kind words about our team. We appreciate customers like you! We are grateful to serve you and hope you have a wonderful day. -Vincent

Gary Brooks2 reviewsTotal number of Google reviews Gary has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ryan's has always been professional and reliable.

  • Price assessment: Reasonable price
Response from the owner · 2 weeks ago

Hi Gary! Thanks so much for leaving us this 5-star review! We appreciate you taking the time. We are grateful for your business. Have a great day! -Vincent

Eric Atwell2 reviewsTotal number of Google reviews Eric has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’ve been very delighted with the service keeping my lawn looking thick, green and relatively weed free. However, I chose to try core aeration and over seeding to get fescue growing through areas being overgrown by Bermuda Grass and it looks like it has mostly failed to germinate. It was an expensive mistake. 😕

Response from the owner · a week ago

Hi Eric, We're sorry to hear that your fall seeding service did not meet your expectations. We stand behind our work - if a service wasn't effective, we will make it right. Please get in contact with your route manager to discuss this issue, or call our office: (417) 865-1600. Thank you. -Vincent

Man Found Standing9 reviewsTotal number of Google reviews Man has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ryan Lawn & Tree were professional, answered all my questions, and did a great job. My back yard looks great. (I wish I used them for my front yard landscaping I did last year. Instead, I used a greenhouse/landscaping company from Rogersville that did a horrible job.)

  • Price assessment: Reasonable price
  • Services: Irrigation system repair & maintenance, Grass seeding, Sod installation, Landscape design
Response from the owner · 2 weeks ago

Hi there, Thank you so much for your kind review! We appreciate it. We're happy that your property is looking great thanks to RYAN, and we're sorry to hear about your poor experiences with previous companies. We look forward to assisting you with future projects. Have a wonderful day! -Vincent

Jennifer MorganLocal Guide · 43 reviewsTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

No pressure sales. Beautiful lawn results. Polite and efficient service provider. Excellent communication

  • Price assessment: Reasonable price
  • Services: Grass seeding, Weed control
Response from the owner · 2 weeks ago

Hi Jennifer! Thanks so much for leaving us this kind review! We are glad to hear that we've hit the mark in every area. We look forward to continually helping your yard look its best. Have a great day! -Vincent

Michelle Harp6 reviewsTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

You can’t go wrong with Ryan’s! They are informative, have good communication, and do wonderful work.

  • Price assessment: Great price
  • Services: Mulching, Landscape design, Weed control, Yard work
Response from the owner · 2 weeks ago

Hi Michelle, Thank you! We are honored by your kind words and appreciate you leaving this review. We are glad you've enjoyed our services. We look forward to taking care of your property in the future! -Vincent

Keith Abercrombie8 reviewsTotal number of Google reviews Keith has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Our Ryan’s rep is so professional and knowledgeable in all our experiences with Ryan’s. Our yard has never looked better!

  • Price assessment: Reasonable price
  • Services: Grass seeding, Weed control
Response from the owner · 3 weeks ago

Hi Keith! Thanks for leaving us this 5-star review! We appreciate you taking the time to write this. We are glad you chose Ryan Lawn & Tree, and we hope you will continue being a satisfied customer. Have a great weekend! -Vincent

Ryan Lawn & Tree on Google Maps →

Business details