Analyzing 7,273,9057.3M ReviewsFor 20,60220.6K Experts

Experts Reviews · Company report
S&A Auto Diagnostics LLC (Mobile Mechanic) logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%89+52.2Reliability 26%80+20.9Value 15%96+14.6Experts Score= 88Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

S&A Auto Diagnostics LLC (Mobile Mechanic)

Los Angeles, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #154Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 66 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.S&A Auto Diagnostics LLC (Mobile Mechanic) is better than 89% of auto repair shops.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.S&A Auto Diagnostics LLC (Mobile Mechanic) is better than 80% of auto repair shops.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.S&A Auto Diagnostics LLC (Mobile Mechanic) is better than —% of auto repair shops.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.S&A Auto Diagnostics LLC (Mobile Mechanic) is better than 96% of auto repair shops.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.S&A Auto Diagnostics LLC (Mobile Mechanic) is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.S&A Auto Diagnostics LLC (Mobile Mechanic) is better than —% of auto repair shops.–
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Reviews for your job

Customers hired S&A Auto Diagnostics LLC (Mobile Mechanic) for 7 kinds of job.

S&A Auto Diagnostics LLC (Mobile Mechanic) for general repairs & maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 69/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#203 / 216
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 3 Google reviews tagged “General repairs & maintenance”

NickLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Erick is the absolute best. He's incredibly honest and upfront about any issues, and clearly only wants what's best for your car without pushing any unnecessary problems to get money out of you like many mechanics tend to do. Don't think twice, and go to Erick!

Reasonable priceGeneral repairs & maintenanceAuto engine diagnostic
LilyLocal Guide · 89 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

When my timing belt went out on my 4Runner, I called S&A Auto Diagnostics because of their outstanding reviews here. They did not disappoint! I highly recommend their services to anyone in the Echo Park/Silver Lake area. Friendly, knowledgeable, and fast service- pricing is very reasonable! Thank you so much Erick🙏

Reasonable priceGeneral repairs & maintenanceAuto engine diagnosticEngine repair
GUDLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We hired Eric mobile mechanic to fix our car that was repaired by another dishonest mechanic before, but since Eric repaired our car, it was truly repaired and back to good condition again. We are extremely satisfied with the repairs of our Jeep Patriot car from this mobile mechanic, he is very reliable, honest and…

Reasonable priceElectrical repairAir & cabin filter replacementGeneral repairs & maintenance

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 65%Overpriced 0%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Auto engine diagnostic10—
General repairs & maintenance3—
Electrical repair3—
Battery2—
Auto battery maintenance2—
Auto maintenance2—
Engine repair2—

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