Experts Reviews · Company report
S&S Appliances logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%96+25Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

S&S Appliances

West Bountiful, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 16 appliance installation · 5.0★ from 675 Google reviews

Report card

Percentile vs other appliance installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.S&S Appliances is better than 98% of appliance installation.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.S&S Appliances is better than 96% of appliance installation.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.S&S Appliances is better than 100% of appliance installation.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.S&S Appliances is better than 100% of appliance installation.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.S&S Appliances is better than 100% of appliance installation.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.S&S Appliances is better than —% of appliance installation.–
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Reviews for your job

Customers hired S&S Appliances for 8 kinds of job.

S&S Appliances for dishwasher repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$164–$360
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Dishwasher repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 11

All 16 Google reviews tagged “Dishwasher repair”

Theresa11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

"I had a great experience with S & S Appliances. They were prompt, professional, and really went the extra mile to diagnose my freezer. They were also very communicative, keeping me updated throughout the process and explaining everything clearly. I highly recommend them for any repair needs!"

Great priceDishwasher repairDryer repair
CandiceLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Shane was awesome! He came out and fixed my dishwasher. He was quick to come out and very responsive. The price was very reasonable too! Thanks Shane!

Dishwasher repair
Brooke3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Would totally recommend this company! Shane was super friendly and knowledgeable. Came out the same day when everyone else I called was days out! If any other appliance repair job comes up at our house we will definitely be calling S &S!

Dishwasher repair+ Responsiveness+ Professionalism
Tasha13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a problem with my dishwasher and he came the same day and fixed it.

Dishwasher repair
ConnieLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great experience very responsive excellent company. I've used them on several occasions and they've always done a great job.

Dishwasher repairWashing machine repair+ Responsiveness+ Punctuality+ Quality
zx10rashton9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Shane was professional and efficient.

Dishwasher repair+ Responsiveness+ Punctuality+ Quality
Maria7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Shane was awesome. He arrived on time and immediately got to work He found the issue with my fridge and made a quick and effective repair. He then took a look at other appliances and provided great information on upkeep and maintenance. He was proactive in helping me keep my appliances functioning optimally. Above…

Dishwasher repairRefrigerator repair+ Responsiveness+ Punctuality+ Quality
JakeLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Shane came and serviced my dishwasher via a home warranty claim through Elevate Home Warranty. I had my drain pump replaced 3-4 months prior to Shane's visit and was having the same issues that were fixed after having the drain pump replaced. **Once my Dishwasher goes through a cycle it will not drain unless I…

Dishwasher repair+ Responsiveness+ Punctuality+ Professionalism
Patrick2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a great experience S&S Appliances. Shane was great to work with and saved me a ton of money. I highly recommend this company.

Dishwasher repair
Kristine14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ok where to begin?! Shane at S & S was absolutely amazing! He knew exactly what to look for and what to do for our washing machine and dish washer! He was fast, efficient and friendly! I have 6 kids so all you moms out there know how important a washer is! Shane had me up and running within a day. Thank you Shane…

Dishwasher repairWashing machine repair+ Responsiveness+ Punctuality+ Quality
JustinLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Shane was willing to work with me even over the phone. Very kind and willing to help out even though I did not have him come to my home. He was honest with me on what the problem could be and even gave me parts and ideas on what to test and look for. Helped me fix my dishwasher over the phone. Highly recommend and will for sure use him in the future.

Dishwasher repair+ Professionalism
ElizabethLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We are always impressed with Shane! He has come to make repairs on two separate occasions - one time the oven, and the other our dishwasher -most recently he made him self available for a same day appointment to get our dishwasher back and running before Thanksgiving! He is always knowledgeable, polite and gets the…

Dishwasher repairStove, cooktop & oven repair+ Responsiveness+ Punctuality+ Quality
Riley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Shane was great, he came and and got right to work. He explained everything as he was working on our dishwasher. He went the extra mile to check every code on the dishwasher and even ran a great cleaner through it. He gave advice on what to do if it acts up again and gave tips and tricks to keep it running great.…

Dishwasher repair+ Responsiveness+ Professionalism
Luiz9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Shane is a very precise, courteous and knowledgeable person. In addition, splendidly customer oriented. Bedides fixing my dishwasher he showed me how to keep it in good shape and clean. Five stars are not enough to rate his service!

Dishwasher repair
AvereyLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Shane was amazing at diagnosing our dishwasher issue. Within 5 minutes he had it diagnosed, repaired, applied a chemical that was going to help with the residue that we were having issues with and also gave us some general dishwasher maintenance upkeep advice. Definitely will use again whenever the time arises!

Dishwasher repair+ Responsiveness+ Punctuality+ Quality
Meg1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Dishwasher repairRefrigerator/freezer repairWasher/dryer repair+ Responsiveness+ Punctuality+ Quality

Price

$250-14% vs typical appliance installation

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 56%Reasonable 44%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Dishwasher repair16$164–$360
Washing machine repair15$253–$392
Refrigerator/freezer repair14$139–$385
Dryer repair9$227–$359
Washer/dryer repair9—
Refrigerator repair5$201–$705
Microwave repair2—
Stove, cooktop & oven repair2$213–$637

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