Carpet cleaning service · Rock Island, IL · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#7 of 90 post construction cleaningiPosition by Experts Score among all companies we track in this category. · better than 93%
5.0★★★★★90 Google reviews · 16 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Sabyl Tech Cleaning Services five stars based on ninety reviews, noting the owner responds to thirty percent of comments. Customers frequently highlight punctuality, professional communication, and affordable pricing for carpet, upholstery, and tile cleaning. Recurring themes include thorough stain removal, effective odor treatment, and convenient online booking. One reviewer noted that the scheduled arrival time window indicates the actual start time rather than a range.
Google rating: 5.0 out of 5 from 90 reviews (100% five-star).
Reviews on this page: 90 Google reviews (80 with written comments, 2 with photos).
Owner responses: the business replied to 30% of reviews.
Most recent review: September 8, 2026.
Service: Post Construction Cleaning serving Rock Island, Illinois.
Data from Google, last updated November 10, 2026.
Score profile vs other post construction cleaning
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Sabyl Tech Cleaning ServicesPost Construction Cleaning median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sabyl Tech Cleaning Services: 99/100 on this factor. Category median: 92.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sabyl Tech Cleaning Services: 97/100 on this factor. Category median: 92.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sabyl Tech Cleaning Services: 99/100 on this factor. Category median: 98.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sabyl Tech Cleaning Services: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sabyl Tech Cleaning Services: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 84.–
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Bar = this company · dark tick = category median.
Star ratings
90 Google reviews we collected
5.0of 5
5 stars90100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 80 written reviews
99%praise
Praise16299%
Complaints11%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results4427%
Would recommend3924%
Staff & attitude3622%
Price & value1912%
Speed & response1610%
Communication64%
Honesty & trust32%
What customers talk about
We read 80 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“It is rare but so satisfying to work with someone who has exceptional customer service, outstanding work ethic, and goes the extra mile for a job well done.”
“I would definitely recommend Nate and Sabyl Tech Cleaning Services!”
“He is down to earth and personable and makes sure to complete everything down to the last detail no matter how long it takes I would highly highly recommend!”
“They made everything easy and it was very affordable.”
“Nate was responsive, professional, kind, and thorough.”
“The company in general far exceeded my expectations they communicated every step of the way, notify me when they were 30 minutes away, notify me when…”
“I know you can't always believe the hype of Google reviews but this time I'm going to tell you to definitely trust these five-star reviews!”
People customers mention
Nate23 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Sabyl Tech Cleaning Services for 8 kinds of job. Pick one to see what they paid and said.
Joseph4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Nate did a great job cleaning our carpets! We have Berber carpet with some stubborn stains, and he really took the time to work on those areas and get them cleaned up. You could tell he was determined to get the best results possible and provide great service. I really appreciated the extra effort and attention he…
Great priceGeneral carpet cleaning
Kathleen6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
It is rare but so satisfying to work with someone who has exceptional customer service, outstanding work ethic, and goes the extra mile for a job well done. I will continue to give Nate my business, as well as referrals for anyone needing superior carpet cleaning performance. Thank you, Nate, for breathing new life…
ginnyroberts16Local Guide · 39 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
The gentleman went over and beyond with his cleaning of my carpet/stairs. We had a flood happen and he used some type of bacteria cleaning, it was a very long job and he did not charge me more for having to be there for a long time and do “extra work”. Explained everything throughly as well. Highly recommend.
kelly2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
I know you can't always believe the hype of Google reviews but this time I'm going to tell you to definitely trust these five-star reviews! Nate does an AMAZING job! It is refreshing to see someone care so much about the service that they provide. He also gave me great recommendations on things to use and also gave…
JLocal Guide · 31 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Nate was responsive, professional, kind, and thorough. He gave our carpet a huge face lift… way more than I thought possible. Reasonable and conscientious and online booking is super convenient. Just know when it gives you a window of time on the appointment, that’s the arrival time. I so appreciated the 3 hours he…
Adell2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Nate provided the best ever service when cleaning my carpet, hallway and stairs. As long as Nate is in business, he's my go-to guy.
Nate did a great job cleaning our carpets! We have Berber carpet with some stubborn stains, and he really took the time to work on those areas and get them cleaned up. You could tell he was determined to get the best results possible and provide great service. I really appreciated the extra effort and attention he put into the job. I would definitely recommend Nate and Sabyl Tech Cleaning Services!
Price assessment: Great price
Services: General carpet cleaning
Kathleen Parisot6 reviewsiTotal number of Google reviews Kathleen has written across all businesses on Google Maps, not just this one.
It is rare but so satisfying to work with someone who has exceptional customer service, outstanding work ethic, and goes the extra mile for a job well done. I will continue to give Nate my business, as well as referrals for anyone needing superior carpet cleaning performance. Thank you, Nate, for breathing new life into my dated basement carpet, and having a clear understanding of what the customer needs.
Shane HicksLocal Guide · 32 reviewsiTotal number of Google reviews Shane has written across all businesses on Google Maps, not just this one.
Great company... They made everything easy and it was very affordable...
ginnyroberts16Local Guide · 39 reviewsiTotal number of Google reviews ginnyroberts16 has written across all businesses on Google Maps, not just this one.
The gentleman went over and beyond with his cleaning of my carpet/stairs. We had a flood happen and he used some type of bacteria cleaning, it was a very long job and he did not charge me more for having to be there for a long time and do “extra work”. Explained everything throughly as well. Highly recommend.
kelly mcreynolds2 reviewsiTotal number of Google reviews kelly has written across all businesses on Google Maps, not just this one.
I know you can't always believe the hype of Google reviews but this time I'm going to tell you to definitely trust these five-star reviews! Nate does an AMAZING job! It is refreshing to see someone care so much about the service that they provide. He also gave me great recommendations on things to use and also gave me some carpet cleaner and a great brush for my furniture that is truly a game changer. He is down to earth and personable and makes sure to complete everything down to the last detail no matter how long it takes I would highly highly recommend!
J MitalLocal Guide · 31 reviewsiTotal number of Google reviews J has written across all businesses on Google Maps, not just this one.
Nate was responsive, professional, kind, and thorough. He gave our carpet a huge face lift… way more than I thought possible. Reasonable and conscientious and online booking is super convenient. Just know when it gives you a window of time on the appointment, that’s the arrival time. I so appreciated the 3 hours he took to get out stains I never even expected him to eliminate. Thank you and highly recommended!
Response from the owner · 2 years ago
Thank you for your kind words, Jennifer! It put up a fight, but that carpet has at least another decade of life left. It was a pleasure to meet you!
Adell Newman2 reviewsiTotal number of Google reviews Adell has written across all businesses on Google Maps, not just this one.
I’ve lived in my house for over 12 years, and we had never replaced the carpets in the bedrooms. Our daughters definitely did a number on them- nail polish, chocolate milk stains, markers, etc. When I walked upstairs after Nate had finished cleaning them, I was floored (no pun intended)! It looks amazing- no more stains!
Thank you Nate for your professionalism and your perfection. I can’t wait for you to clean the rest of my house next month. You rock!
Brittany LittrelLocal Guide · 23 reviewsiTotal number of Google reviews Brittany has written across all businesses on Google Maps, not just this one.
We recently purchased a new home that smelled undelightfully like old people. The carpets were in decent shape but extremely old. I booked the services online and I was pleasantly surprised by how easy the process was. I was told prior to his arrival that he will be en route. The whole process of 3 rooms and a hallway was only $124 and unfortunately due to decades without professional cleaning took 3 hours. It was amazing that Nate stayed until he was satisfied. It was a very easy process and fantastic results! I'm so happy with everything and I recommend this business to everyone!
My only recommendation would be to allow a custom tip amount because 30% wasn't enough for the amazing work and dedication that was done. Will be booking again for the downstairs and yearly cleanings.
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Services: Carpet steam cleaning, General carpet cleaning, Drapes & curtain cleaning, Upholstery cleaning, Moving-related cleaning, Pet stain & odor removal, Standard cleaning
