Hair salon · Castle Pines, CO · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%92+6.5Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#43 of 101 hair salonsiPosition by Experts Score among all companies we track in this category. · better than 58%
4.9★★★★★348 Google reviews
97%five-star reviews
5%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Sachiko’s Hairstyling 4.9 out of 5 based on 348 reviews, with the owner responding to 94 percent of them. Clients frequently praise the salon for precise cuts, color services, extensions, and a welcoming atmosphere where stylists communicate thoroughly to meet specific requests. Positive feedback highlights friendly staff and the ability to accommodate last-minute appointments. However, some customers criticize the pricing of basic services and the strictness of the cancellation and rescheduling policies.
Google rating: 4.9 out of 5 from 348 reviews (97% five-star).
Reviews on this page: 348 Google reviews (274 with written comments, 15 with photos).
Owner responses: the business replied to 94% of reviews.
Most recent review: July 23, 2024.
Service: Hair Salon serving Castle Pines, Colorado.
Data from Google, last updated October 25, 2026.
Score profile vs other hair salons
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Sachiko’s HairstylingHair Salons median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sachiko’s Hairstyling: 90/100 on this factor. Category median: 88.A
90
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sachiko’s Hairstyling: 77/100 on this factor. Category median: 84.B
77
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sachiko’s Hairstyling: 100/100 on this factor. Category median: 98.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sachiko’s Hairstyling: 100/100 on this factor. Category median: 97.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Not enough reviews for this factor yet. Category median: 100.–
–
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sachiko’s Hairstyling: 92/100 on this factor. Category median: 47.A
92
Bar = this company · dark tick = category median.
Star ratings
348 Google reviews we collected
4.9of 5
5 stars33797%
4 stars31%
3 stars10%
2 stars00%
1 star72%
Praise vs complaints
Phrases our text analysis found in 274 written reviews
97%praise
Praise25897%
Complaints83%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude8632%
Quality & results7930%
Would recommend4216%
Communication228%
Honesty & trust156%
Price & value145%
Speed & response83%
What customers talk about
We read 274 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Kalli was able to fit me in last minute and was so sweet the entire time.”
“This was my first time going to this salon and I had such a great experience!”
“I came in because I went somewhere else and they totally messed up my hair.”
“I would recommend Kalli to all my friends and family.”
“…rse were in pretty rough shape, but I knew what I was in for and she explained that was going to be the case before we started so it was not at all a…”
“TRUST me, you won’t be disappointed when you walk out of her salon.”
“The service was excellent and very reasonably priced.”
“…s charged $20 I was in search of a nice local salon with reasonable prices.…”
“Was immediately greeted by the stylist and salon puppy.”
People customers mention
Kokoro31 reviews
Salon19 reviews
Kalli17 reviews
Rachel7 reviews
Rock6 reviews
Taylor6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Sachiko’s Hairstyling for 8 kinds of job. Pick one to see what they paid and said.
AllisonLocal Guide · 19 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Sachiko is a hair magician! I always love what she is able to do with my hair. She takes the time to make it perfect and it really shows. I appreciate her hard work and love her sense of humor!
Sachiko is a hair magician! I always love what she is able to do with my hair. She takes the time to make it perfect and it really shows. I appreciate her hard work and love her sense of humor!
Kalli is amazing! I came in because I went somewhere else and they totally messed up my hair. I left Kokoro feeling beautiful and confident. My hair color and cut is everything I asked for! I would recommend Kalli to all my friends and family. 💖
Services: Hair coloring, Hairstyling, Haircut
Mary Heath4 reviewsiTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Sachiko is by far the Best hairstylist I have ever been too. I call her the artist of hair. She is wonderful and let’s just say instead of five stars I give her seven stars. She is that good. TRUST me, you won’t be disappointed when you walk out of her salon.
Services: Blowouts, Hairstyling, Haircut
Response from the owner · 3 years ago
Mary,
Thank you so much for taking the time to write about your experience. We cannot wait to see you again soon.
Jessica2 reviewsiTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
This was my first time going to this salon and I had such a great experience! My roommate recommended it because this is where she goes to get her hair done by Kalli and it always comes out amazing. Kalli was able to fit me in last minute and was so sweet the entire time. My hair come out exactly how I wanted and I absolutely love it! Everyone else there was so nice as well, such a great environment to be in. Bonus points for having a cute little pup to greet you at the door! 10\10 recommend!
Response from the owner · 3 years ago
Jessica,
We truly appreciate your business, and we're grateful for the trust you have placed in us.
hliu1189 reviewsiTotal number of Google reviews hliu118 has written across all businesses on Google Maps, not just this one.
Sachiko is amazing. My hair always looks and feels healthy and luxurious after she works her magic. The grays are sprouting and I am no longer interested in covering them up but rather Im looking to enhance them and make it cool instead of “old”. She’s right on board with me and we’re playing with different toners to get it right. What I love about Sachiko is she genuinely cares.
Positive: Punctuality, Cleanliness, Quality, Professionalism, Value
Looking the a salon with people who care? Where you feel special? Where it’s always a great time? This is the place! PLUS I always leave feeling beautiful!
Services: Hair coloring, Hairstyling, Haircut
Response from the owner · 3 years ago
Carola,
We appreciate the confidence you have placed in us and look forward to providing you with the best possible service in the future.
Diana M7 reviewsiTotal number of Google reviews Diana has written across all businesses on Google Maps, not just this one.
Elliott was fantastic! He made sure my cut and color were perfect. I enjoyed our conversation and even the entire salon conversation. I really appreciate the hard work and look forward to coming back! Thank you for a phenomenal job!
I got my bleached bangs color-matched to my natural hair color, and it looks amazing! Such a wonderful experience and Vo made my time most fun and enjoyable. I’m super happy with the color, and Vo styled it beautifully :) thank you again 🩷
Response from the owner · 3 years ago
Yaroslava,
Thank you for your business, your trust and your confidence. It is our pleasure to work with you.
Trinity ThomasLocal Guide · 14 reviewsiTotal number of Google reviews Trinity has written across all businesses on Google Maps, not just this one.
