How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%84+20.4Value 14%91+12.9Replies to reviews 7%83+5.9Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORESacramento 5 Star Cleaning
Citrus Heights, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #179Position by Experts Score among all companies we track in this category. of 235 house cleaning services · 4.9★ from 533 Google reviews
Report card
Percentile vs other house cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Sacramento 5 Star Cleaning for 6 kinds of job.
Sacramento 5 Star Cleaning for deep clean
Clear ✕All 67 Google reviews tagged “Deep clean”
I have been using this cleaning company for about a year and they always do a great job. Tried a new person for me and she is fast and efficient and always wants to please you! You will not be disappointed
Outstanding cleaning experience from my team of dedicated cleaners. Kayla is so professional, hardworking, likeable, and leads the team like a pro.
Left my house sparkling clean, all I have to do now is relax
Sabrina was professional and did a great job.
I recently had a baby and have been finding it so difficult to keep up with the house being tidy. I found 5 Star Cleaning and have been happy with the booking process as well as the cleaning itself. I booked a deep cleaning for my first service and had Kou and Gabby. They did a wonderful job, super friendly,…
The team that cleaned my house did an excellent job! I highly recommend them Professional, kind, attention to detail.
Amazing service! Staff are prompt, courteous, and thorough. They always go the extra mile to ensure customer satisfaction.
Was very unsatisfied. Did not do all of my apt. Wouldn't recommend to anyone.
Jenny cleans our house every other week and she works hard. we have a toddler & we work full time so our house is often a huge mess. she is really good with our cats and is always very sweet. Sometimes she trains new cleaners. I will say that deep cleaning is NOT worth it for us. It cost us $225 more, they had 3…
Kou did a really great job with what he was given! He worked hard and made everything look and smell great.
Emily did a great job!
Hayley did an amazing job. She was very friendly and professional.
Hayley did an absolute stunning job! Super polite, super friendly and helpful. Came, did her thing perfectly and left. 100% recommend
Five Star Cleaning deserves all 5 of these ⭐️’s. They offer better than competitive prices! Their impeccable work makes the discounts they offer even more notable. I had Gabby as my first cleaner and she did an amazing job. She was kind and courteous, I’d definitely recommend her as well. If you want your house spotless, call them immediately!
The girls did an outstanding job with my home. They made sure they hit every spot without me even having to say a word. Amelia, Kayla, and Haley came in my home extremely friendly and ready to work. It was my first clean so I gave them a tour of the home told them what my tough spots were (my bathroom shower glass…
First time using their services.
Sacramento 5 Star Cleaning was great. I was able to book the 3 hr deep clean session the next day. Emily was friendly and did an amazing job. Since 3 hr wasn’t enough to finish what I intended, a representative offered me to schedule another hour of cleaning at my convenience. They were able to accommodate me at the…
Thank you Haley and Kristen for the amazing job you did on my home. You really took the time to deep clean all the problem areas that built up these last few months. Having close family in the hospital for so long didn't allow for much house maintenance. You brought my house back again, and I feel confident having…
Excellent service, very thorough, and super efficient. Jenny and Emily did my new house cleaning and made it squeaky clean. Much, much, much better than I would have expected hiring a company to clean my house. Highly recommend Jenny and Emily and this company :)
Jenny and Haley did an amazing job deep cleaning my kitchen and bathrooms! I called this morning got an appointment the same day, and they showed up on time. My kitchen and bathrooms were scrubbed top to bottom and look sparkling!!
Kellan was able to provide great customer service. Very satisfied with the companies services. She went above and beyond. Thank you Kellan!!
Super happy with the cleaning service! My space looks and feels completely refreshed after the deep clean. Everything was done very thoroughly and professionally. The cleaner paid attention to detail and left everything looking great. I would definitely recommend them and plan to use their services again in the future.
First cleaning was not what I expected i contacted them and they came back the next day and addressed my concerns. Staff are all pleasant and dollow jp great. Would recommend
From start to finish this cleaning company was top notch. THis is an easy recommend.
Gabby came in and got my kitchen sparkling like new! A job that takes me several hours (constant interruptions) took her only 1.5 hours. I had let it go, admittedly. I had booked 3 hours and she only needed 2 for the deep clean!
Haley showed up in time, brought all the needed cleaning supplies, and did a good job following my instructions on what I needed done. She also was very patient with my 6 dogs and talked to them while she was cleaning. I appreciate someone who is kind to dogs.
DeMarco was pleasant to have over to clean my kitchen. He did a great job, very quick, very efficient, very kind. We have a newly adopted dog who we found out for the first time is territorial and barked at him majority of the time that he was here. But he didn't let it phase him. Any future cleans id request him…
The girl who came to my house was very unprofessional. She didn't introduce herself, or what company she was with. Towards the end, she asked if there was anything she missed (there were a few things) And then she walks out the door. Not a deep clean. $165 for a tiny bathroom? Very disappointed.
Hi! I am a happy customer! I know his task at our house wasn't easy but he did a great job! My family and I appreciate his work and I'm especially happy that he cleaned my long neglected bathroom ‼️🙏🏼🙏🏼❤️❤️ Until the next time... I wish you all the best!
I booked a deep cleaning that took about 5.5 hours and cost $360 after a discount for verbally agreeing to regular cleanings. Unfortunately, the results did not match what I expected from a deep clean. Several areas, including windows, floors, and grout, were not sufficiently cleaned, and it felt like only about 60%…
My friend told me about this company about how reasonable pricing ($195.00)for their deep cleaning compared to merry maids $390.00. Gabby was the person who came to my Apartment. she did a great job for my place. I'm going to have her come back in 4 months. Keep up the good work Sacramento 5 star cleaning. 👍 Up.
Gabby and Demarco were amazing. They had a difficult job and were very thorough and detail oriented. I am looking forward to them coming back!
Griselda did an absolutely meticulous job cleaning my home. Every detail was handled with care, and the place felt truly refreshed when she was done. She was polite, professional, and very considerate, taking the time to let me know about anything she noticed that I should be aware of. She really took a load off my shoulders, highly recommend.
Have used 5 star cleaning numerous times and they always do a great job. My most recent cleaner was Amelia, who was on time, polite, professional and did an excellent job. Look forward to working with them again. I’ve also had the please of working with Alyssa and Sydney who were also great!
I cannot recommend this cleaning team highly enough! They’ve been cleaning both my home and preschool, and the results are consistently outstanding. Their attention to detail is impressive - every corner is spotless, and they take great care with both spaces.
⭐⭐⭐⭐⭐ Outstanding Five-Star Cleaning Service! I can’t say enough good things about Five-Star Cleaning Services. From start to finish, the experience was seamless and professional. The staff arrived on time, were courteous, well-trained, and clearly take pride in their work. Every detail was handled with care, and…
Emily was efficient and did a great job!
5 Star Cleaning did a great job!! Getting my first appointment set up was really easy. The staff cleaning my house were respectful and kind and I’m excited my house is clean. Overall it was a great experience.
Kristen and Sabrina did a deep cleaning and did such an amazing job. I’m so happy with the work they put in. I communicated with Kellan for scheduling and payment, and Kellan was thorough and informative.
Quick and efficient. House looks great.
Great communication before appointment and the cleaner was fantastic. Highly recommend.
Demarco and Jenny were punctual and arrived at the agreed upon scheduled service time. They communicated the agreed upon work prior to starting. They did an incredible job, extremely detailed work. We’re very happy with the work completed!
Alyssa did a wonderful job cleaning for as i am 79 and a lot i can not do any more thank you
Haley did amazing! Will definitely book again!
They did very good.I really appreciate the work.
Sacramento 5 star cleaning did an amazing job cleaning my house. Everything smelled fresh/clean when I got home and they made sure to spend extra time upstairs where I will be renting my space out to traveling professionals. I am very happy with the results and will be using them again!
Jenny was great! She was professional and had great communication. She made sure I was happy with all the services before she left too.
Sacramento 5 Star Cleaning was amazing! Everyone I interacted with was kind, knowledgeable, and professional. Kellan and Sabrina were wonderful! The work was top tier.
The owner (Kellen) was so easy to work with when I asked about pricing and scheduled a cleaning. I could tell she really loves her job. The person who cleaned our home (Jenny) was very personable and did a thorough job with the cleaning. I plan to schedule with them again!
My cleaning experience with Sacramento5 star cleaning was great. Initially I was hesitant to set up a cleaning appointment, but Kellan made sure all my answers were answered. She is very responsive and will go above and beyond to make the clients happy and satisfied. I highly recommend Sacramento 5 star cleaning.
Awesome, professional, easy to work with. Absolutely recommend. Alyssa was great!
Kayla did an amazing job cleaning my place and was so great with my cats! Highly recommend, will be using their services again and requesting Kayla
Excellent job Alyssa!
Great communication! I personally love that I can text them. Our first cleaner didn’t do a great job, but the company made it right and our second cleaner was great.
Ms.wanda did my deep cleaning and wall cleaning and if I could give more stars I would. She went above and beyond and was very understanding of my needs thanks 5star cleaning for having such awesome staff and wonderful company will be using y’all in the future and most def want Ms.Wanda as my cleaner thanks again
Friendly, efficient, great service!
So happy to have Sacramento 5 Star Cleaning to help with maintaining the cleanliness of my home! Well worth the money. They are hard workers that leave my house sparkling clean.
The cleaner was very good. She was highly focused and my house looks great now.
Wanda did an amazing job! Got in-between all the books and crannies, everything looks spotless.
Sierra was spectacular! I asked for bathroom and kitchen cleaning and now they’re sparkling. I love the flexibility of the company in letting me choose whole house or specific rooms. Will book again. And again. :)
We had Cenora help clean up our apartment and couldn’t be more grateful on well done she did! Thank you lots!
Used Sacramento 5 Star Cleaning for the first time. Kou and CJ did a great job. They had me do a walk through to make sure I was happy, and I was. I look forward to starting monthly services.
So lucky to have found this company. The team did a great job. I was able to have my baseboards and walls cleaned which most companies will not do. I will definitely use them again!!
S5SC came over to do a deep clean a couple weeks ago, and I’m still discovering clean “hidden spots” that we forget about. As a busy family with a dog, it’s hard to get the house as clean as we like it, and would constantly find the “dust pups” hiding deep under the couch when looking for toys… I swear the toys are…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Standard cleaning | 111 | $158–$253 |
| Deep clean | 67 | $277–$484 |
| General housekeeping | 48 | $153–$259 |
| Moving-related cleaning | 18 | $321–$614 |
| Office & workplace cleaning | 5 | $153–$285 |
| Interior & exterior window cleaning | 2 | $227–$447 |
