How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%84+20.4Value 14%91+12.9Replies to reviews 7%83+5.9Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORESacramento 5 Star Cleaning
Citrus Heights, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #179Position by Experts Score among all companies we track in this category. of 235 house cleaning services · 4.9★ from 533 Google reviews
Report card
Percentile vs other house cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Sacramento 5 Star Cleaning for 6 kinds of job.
Sacramento 5 Star Cleaning for general housekeeping
Clear ✕All 48 Google reviews tagged “General housekeeping”
I have used five Star several times now they were always friendly and prompt. Great price and do a great job.
Left my house sparkling clean, all I have to do now is relax
Amazing service! Staff are prompt, courteous, and thorough. They always go the extra mile to ensure customer satisfaction.
Alyssa did great! Thank you
Our cleaner did a great job with our cleaning. Very happy with the results!
Sabrina was amazing. She did an amazing job and did more than what I had asked for.
Kou did a really great job with what he was given! He worked hard and made everything look and smell great.
This service is truly top notch with prices to match. I get my house cleaned once a month by them and they are very thorough and really polite and kind. I truly recommend this cleaning service, you wont be disappointed. (Update) After using this service for more than a few months I can say without a doubt that this…
Kayla is amazing! She's efficient and listens and really does an amazing job! Thank you so much five star you're all a great group! Kellan and Will thanks for staying on top of everything!
Hayley did an absolute stunning job! Super polite, super friendly and helpful. Came, did her thing perfectly and left. 100% recommend
Five Star Cleaning deserves all 5 of these ⭐️’s. They offer better than competitive prices! Their impeccable work makes the discounts they offer even more notable. I had Gabby as my first cleaner and she did an amazing job. She was kind and courteous, I’d definitely recommend her as well. If you want your house spotless, call them immediately!
What an amazing cleaning job! I’ve used Sacramento 5 Star cleaning a few times and I’ve never been disappointed. They’re efficient, detailed and I feel safe having them in my home. I always get follow up customer service, which is much appreciated. I highly recommend Sacramento 5 Star cleaning.
Amelia was wonderful, and did a good job.
I had the pleasure of working with Demarco upon my cleaning session! He arrive I told him where my area of focus was and he did a spendid job on those key areas. Apart for the key area mentions he tackled the rest of the house well. I’m glad I took the time to reach out to five star cleaning and I am looking forward to my next clean!
I have never been so relieved and satisfied with how my place looks! I am a single mom of 3 working 2 jobs and going to college I also have 4 pets and we foster cats, so finding time to deep clean is difficult. I was hesitant about getting help but am so happy I did! Amelia was so non judgmental and she got to work…
I had 5 star clean my rental and the tenants loved it. There review and I will be using 5 star again. “Overall the cleaning was very good and the place looked nice when it was finished. The kitchen in particular was done very well—I noticed the stove knobs were removed and cleaned underneath, which shows attention…
Sacramento five star cleaners are fabulous! If you’re in the market for a house cleaner look no further. Our five star ⭐️⭐️⭐️⭐️⭐️Sabrina Does an amazing job. She first came and did a deep clean. Now she returns and makes our house sparkle and shine! I’m planning on buying my daughter a gift certificate to have her house cleaned… Thank you 5 Stars♥️
Gabby came in and got my kitchen sparkling like new! A job that takes me several hours (constant interruptions) took her only 1.5 hours. I had let it go, admittedly. I had booked 3 hours and she only needed 2 for the deep clean!
I can't say enough about 5 Star Cleaning. They provide truly excellent service and my house shines!!!!
Sabrina Star showed up on time and did an outstanding job. Strongly recommend this service.
Hi! I am a happy customer! I know his task at our house wasn't easy but he did a great job! My family and I appreciate his work and I'm especially happy that he cleaned my long neglected bathroom ‼️🙏🏼🙏🏼❤️❤️ Until the next time... I wish you all the best!
Kayla continues to be our 1st choice for our weekly service. Always arrives early and consistently does a great job!
Came home to a nice clean house! Thank you Kayla! We really appreciate you cleaning our home so we can spend time with our daughter! - silvina Perez
The appointment setting process was easy, Jenny was very sweet, thorough, and my dog LOVED her. My house is sparkling in ways I cannot get myself, and she even gave some advice on how to keep up some of the things she did.
Kayla did an awesome job with my home and perfectly managed her time here. Look forward to having her back next month.
Have used 5 star cleaning numerous times and they always do a great job. My most recent cleaner was Amelia, who was on time, polite, professional and did an excellent job. Look forward to working with them again. I’ve also had the please of working with Alyssa and Sydney who were also great!
Quick appointment for the next day. Cleaner than came out was friendly, efficient, and thorough. Great service overall, and happy to be a customer
Alyssa did a great job! First time at our home and I loved her special touches (fancy folded towels, slider window cleaned). Everything was sparkling!
DeMarco is a great worker. I would request him for the next cleaning. Everything sparkles.
Update (12/29/25): They did it again! Thank you Sydney and Kellen. We will be walking into 2026 with a clean house :). I cannot thank this company enough. I reached out to several companies, admittedly at the last minute, and Sacramento 5 Star Cleaning was the only company that was responsive, extremely…
We love Sacramento 5 Star Cleaning! They always do an excellent job and are so kind. I appreciate the easy communication and convenience. We love them and are glad to keep using them!!
12/16/25 Update: Wish I could give Sacramento 5 Star Cleaning more than 5 stars. My house was assigned a new cleaner, Alyssa, who brought an attention to detail that made my experience with the service that much more enjoyable. She's very communicative, too, and strives to provide the best service. Original review:…
This was my first house cleaning and Kayla did a great job. She was very responsive to feedback and worked very hard. It was a great reset for our house! I am looking forward to booking a deep clean in the future!
Alyssa is dependable, sweet, and thorough. I recommend her.
My cleaning today was amazing! Wanda came in and got right to work! My husband loves it and is like we need to make sure she comes every month. My floors look great and so does the bath rooms!! Thank you 5 star!!
Alyssa H did a very good job cleaning my bathroom and kitchen on 9/12 . She ensured after cleaning that she checked in with me on the cleaning before leaving. I would love to have her come clean again.
Outstanding Service – Sierra is a Gem! I couldn't be happier with the service I received from 5 Star Cleaning company! Sierra was absolutely amazing — professional, punctual and incredibly thorough. She paid close attention to every detail, making sure I was happy. From the floors to the hard-to-reach spots,…
Autumn and Wanda did and awesome job cleaning my home. I would use them again and recommend them.
Kayla C. came by recently and did a great job helping us clean up the place! They were super helpful with any feedback or requests I had and were extremely thorough! Thanks Kayla!
Wanda did an amazing job! Got in-between all the books and crannies, everything looks spotless.
Just had my second cleaning with 5 Star Cleaning and both time have been excellent. My cleaner Wanda really went above and beyond to make sure I was happy with the clean. Company seems to care about their employees.
Wanda was my cleaner She went above and beyond and even mentioned things she can do next time. (There will be a next time, I'm so happy with the service).
Khrystal was awesome. She pointed out cleaning spits I didn't even notice like my fan blades. She was the perfect mix of professional and friendly. Also the most impressive thing is I thought I scratched my toilet with a snake to where i couldnt fix it, but she managed to get that scratch out some how!!!
Our cleaner kou did an amazing job it’s like we just moved in we appreciate your service
Michelle was very good hit all the spots that needed doing. Would like very much to have her back. Very pleasant and thoughtful and fast completing her tasks
S5SC came over to do a deep clean a couple weeks ago, and I’m still discovering clean “hidden spots” that we forget about. As a busy family with a dog, it’s hard to get the house as clean as we like it, and would constantly find the “dust pups” hiding deep under the couch when looking for toys… I swear the toys are…
Kellan and Tyler leave my home not only spotless but SPARKLING! This company is nothing short of SPECTACULAR! My needs are heard EVERY TIME and usually before I even get it out if my mouth, Kellan has already spotted and treated the problem areas. I would HIGHLY recommend this company for any of your cleaning needs.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Standard cleaning | 111 | $158–$253 |
| Deep clean | 67 | $277–$484 |
| General housekeeping | 48 | $153–$259 |
| Moving-related cleaning | 18 | $321–$614 |
| Office & workplace cleaning | 5 | $153–$285 |
| Interior & exterior window cleaning | 2 | $227–$447 |






