Experts Reviews · Company report
Sacramento 5 Star Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%84+20.4Value 14%91+12.9Replies to reviews 7%83+5.9Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Sacramento 5 Star Cleaning

Citrus Heights, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #179Position by Experts Score among all companies we track in this category. of 235 house cleaning services · 4.9★ from 533 Google reviews

Report card

Percentile vs other house cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sacramento 5 Star Cleaning is better than 84% of house cleaning services.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sacramento 5 Star Cleaning is better than 84% of house cleaning services.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sacramento 5 Star Cleaning is better than 100% of house cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sacramento 5 Star Cleaning is better than 91% of house cleaning services.A
91
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sacramento 5 Star Cleaning is better than 100% of house cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sacramento 5 Star Cleaning is better than 83% of house cleaning services.A
83

Reviews for your job

Customers hired Sacramento 5 Star Cleaning for 6 kinds of job.

Sacramento 5 Star Cleaning for moving-related cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.18
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.78
Usually paidThe price range customers picked most often for this job.$200–250
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$321–$614
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “Moving-related cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#96 / 122
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.94%

All 18 Google reviews tagged “Moving-related cleaning”

Angel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I have used five Star several times now they were always friendly and prompt. Great price and do a great job.

Customer photo from Angel's review
Paid $100–150Great priceMoving-related cleaningGeneral housekeeping
Alyssa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Kayla is the best.

Paid $200–250Great priceStandard cleaningMoving-related cleaning
Cameron2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Hayley did an amazing job. She was very friendly and professional.

Paid $150–200Great priceMoving-related cleaningDeep clean
MarioLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Hayley did an absolute stunning job! Super polite, super friendly and helpful. Came, did her thing perfectly and left. 100% recommend

Paid $150–200Great priceStandard cleaningMoving-related cleaningGeneral housekeeping
Brian7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Sacramento 5 Star Cleaning provides great service. All the communications have been extremely clear, their follow up excellent and the cleaning service is very thorough. Great company.

Great priceStandard cleaningMoving-related cleaning
JaneLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Sacramento five star cleaners are fabulous! If you’re in the market for a house cleaner look no further. Our five star ⭐️⭐️⭐️⭐️⭐️Sabrina Does an amazing job. She first came and did a deep clean. Now she returns and makes our house sparkle and shine! I’m planning on buying my daughter a gift certificate to have her house cleaned… Thank you 5 Stars♥️

Paid $150–200Great priceStandard cleaningMoving-related cleaningGeneral housekeeping
Janel10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Kou, Alyssa, deMarco, and Haley were wonderful! They were kind, friendly, and polite. It was a great experience. Give them all a raise and whatever else you can! We'd also love to have them back at a future cleaning. Thank you!

Paid $500+Reasonable priceMoving-related cleaning
MLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Quick appointment for the next day. Cleaner than came out was friendly, efficient, and thorough. Great service overall, and happy to be a customer

Paid $200–250Reasonable priceStandard cleaningMoving-related cleaningGeneral housekeeping
KimLocal Guide · 164 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Sabrina was here to service and lived up to the name of the company she teams with. 5 ⭐✨ cleaning is what she did. Sabrina didn't rush through anything she was thorough about everything she did and asked if it was to my satisfaction after she was done with each task. The things that will help me remember Sabrina the…

Paid $200–250Great priceMoving-related cleaning
Tyler7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Sabrina and Griselda were amazing cleaners. They showed up promptly, walked through the house with me to go over what they will be cleaning, and were very professional. The results were amazing and they cleaned a big house with ease after my tenant moved out. They communicated clearly and made sure I was satisfied…

Paid $350–400Great priceMoving-related cleaning
Rachel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great price and wonderful work! Professional, Hard working, and super nice!

Paid $400–450Great priceMoving-related cleaning
Cindy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Sabrina from 5 star cleaning was very efficient, effectively cleaned from top to bottom of my house. She was quick, energetic and full of positive energy. The best cleaner I have seen. Will definitely recommend to anyone who needs a good cleaning job.

Moving-related cleaning
Johannah10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Got me in so so fast and everyone was so nice

Paid $500+Reasonable priceMoving-related cleaning
joe2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Sierra and Kayla did an awesome job helping me get my house ready to be put on the market. I seriously was beyond impressed, and absolutely would have them come help me again.

Great priceMoving-related cleaning
Roger9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

I had an appointment for a deep cleaning this coming Thursday, 7/10/25. I called in hopes to reschedule. What do I get reminded three times in a row. “There’s a fee if you cancel.” I explained to them that I was simply trying to reschedule and that being stereotyped as a crook only made this experience worse.…

OverpricedMoving-related cleaning
Jack2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Sacramento five star cleaning is exactly that five star. Kel was great and and very communicative with us. And the cleaning was top notch. I just recently moved out of the house so it wasn't in the best shape already. But the cleaning techs did an absaloutely fantastic job. I will definitely let people know that if…

Great priceMoving-related cleaning
Imani1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Krystal, Wanda & Cenova did an amazing job with my move in clean! They were friendly, efficient, informative and inviting. I would hire them anytime I need a cleaning because they provided such peace of mind that I wouldn’t have to explain how I wanted things cleaned nor did I feel the need to check behind them. Absolutely amazing service!

Reasonable priceMoving-related cleaning
Julie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Khrystal was amazing! She was such a detailed worker and made our house sparkling clean! We needed our house cleaned for new tenants and originally thought we could do the cleaning ourselves….but we quickly realized it was too big of a job with the little amount of time we had. Khrystal made getting our house move-in ready 100 times easier!

Great priceMoving-related cleaning

Price

$196-20% vs typical house cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 39%Reasonable 53%Overpriced 5%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning111$158–$253
Deep clean67$277–$484
General housekeeping48$153–$259
Moving-related cleaning18$321–$614
Office & workplace cleaning5$153–$285
Interior & exterior window cleaning2$227–$447

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