How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%84+20.4Value 14%91+12.9Replies to reviews 7%83+5.9Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORESacramento 5 Star Cleaning
Citrus Heights, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #179Position by Experts Score among all companies we track in this category. of 235 house cleaning services · 4.9★ from 533 Google reviews
Report card
Percentile vs other house cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Sacramento 5 Star Cleaning for 6 kinds of job.
Sacramento 5 Star Cleaning for standard cleaning
Clear ✕All 111 Google reviews tagged “Standard cleaning” · showing 20
We have been using 5 star for the last 6 months and their work is top-shelf. Cleaners are on time, thorough, flexible with our cleaning needs, friendly, and dog-approved. Pricing is competitive. Highly recommend them.
Normally, I’ve found the cleans to be good enough for the price, but unfortunately, my most recent experience fell well below the level of service I’ve come to expect from this company. What made the situation particularly disappointing is that it came after the company changed its policy from allowing payment…
We were extremely happy with our housekeeper. She did a thorough cleaning of our house. You should add an extra star to Five Star Cleaning!
I have been using this cleaning company for about a year and they always do a great job. Tried a new person for me and she is fast and efficient and always wants to please you! You will not be disappointed
Kaylee showed up right on time. She did a great job cleaning my bathroom, kitchen and living room! I'm very happy with her work. All the people that I've had from this agency have been very good.
Very happy with their service today and she came with a trainee! Jen is always on time and does a great job, thanks jen
Sabrina was professional and did a great job.
Kayla is the best.
Kayla was amazing.
First cleaning: What a pleasant experience and a job well done! Bravo Emily! 💕💕💕 Second cleaning: Even better than the first! Kayla is a skilled and thorough cleaner. She works hard and prides herself on good work. Kellan made the scheduling so easy with her excellent follow-up and follow through! Good people and great service.
Emily did a great job.
Amazing service! Staff are prompt, courteous, and thorough. They always go the extra mile to ensure customer satisfaction.
We were happy with the great work that Hailey did in our home
Things have been really busy lately so I haven’t had much time to clean the house. My mother in law is coming to stay with us and I really wanted the house to be clean for her visit. Haley spent just over 3 hours cleaning the house and it looks fantastic. She even made the guest bed for me. I really appreciate her…
Our cleaner did a great job with our cleaning. Very happy with the results!
I needed some help with some cleaning. Mainly my kitchen and bathrooms. It's hard for me to ask for help. I found Sacramento 5 Star Home Cleaning on Facebook. I never used a cleaning service before. The staff is very friendly and there is no judgement. They made me feel comfortable and got the job done. I definitely recommend them!
Sabrina was amazing. She did an amazing job and did more than what I had asked for.
Jenny cleans our house every other week and she works hard. we have a toddler & we work full time so our house is often a huge mess. she is really good with our cats and is always very sweet. Sometimes she trains new cleaners. I will say that deep cleaning is NOT worth it for us. It cost us $225 more, they had 3…
Always on time, pays attention to detail, manages the mess from our three monster dogs, leaves beautiful toilet paper origami (I swear, you need to see it!) - so glad Alyssa is our cleaner!
This service is truly top notch with prices to match. I get my house cleaned once a month by them and they are very thorough and really polite and kind. I truly recommend this cleaning service, you wont be disappointed. (Update) After using this service for more than a few months I can say without a doubt that this…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Standard cleaning | 111 | $158–$253 |
| Deep clean | 67 | $277–$484 |
| General housekeeping | 48 | $153–$259 |
| Moving-related cleaning | 18 | $321–$614 |
| Office & workplace cleaning | 5 | $153–$285 |
| Interior & exterior window cleaning | 2 | $227–$447 |
