How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%84+20.4Value 14%91+12.9Replies to reviews 7%83+5.9Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORESacramento 5 Star Cleaning
Citrus Heights, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #179Position by Experts Score among all companies we track in this category. of 235 house cleaning services · 4.9★ from 533 Google reviews
Report card
Percentile vs other house cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Sacramento 5 Star Cleaning for 6 kinds of job.
Sacramento 5 Star Cleaning for standard cleaning
Clear ✕All 111 Google reviews tagged “Standard cleaning” · showing 80
We have been using 5 star for the last 6 months and their work is top-shelf. Cleaners are on time, thorough, flexible with our cleaning needs, friendly, and dog-approved. Pricing is competitive. Highly recommend them.
Normally, I’ve found the cleans to be good enough for the price, but unfortunately, my most recent experience fell well below the level of service I’ve come to expect from this company. What made the situation particularly disappointing is that it came after the company changed its policy from allowing payment…
We were extremely happy with our housekeeper. She did a thorough cleaning of our house. You should add an extra star to Five Star Cleaning!
I have been using this cleaning company for about a year and they always do a great job. Tried a new person for me and she is fast and efficient and always wants to please you! You will not be disappointed
Kaylee showed up right on time. She did a great job cleaning my bathroom, kitchen and living room! I'm very happy with her work. All the people that I've had from this agency have been very good.
Very happy with their service today and she came with a trainee! Jen is always on time and does a great job, thanks jen
Sabrina was professional and did a great job.
Kayla is the best.
Kayla was amazing.
First cleaning: What a pleasant experience and a job well done! Bravo Emily! 💕💕💕 Second cleaning: Even better than the first! Kayla is a skilled and thorough cleaner. She works hard and prides herself on good work. Kellan made the scheduling so easy with her excellent follow-up and follow through! Good people and great service.
Emily did a great job.
Amazing service! Staff are prompt, courteous, and thorough. They always go the extra mile to ensure customer satisfaction.
We were happy with the great work that Hailey did in our home
Things have been really busy lately so I haven’t had much time to clean the house. My mother in law is coming to stay with us and I really wanted the house to be clean for her visit. Haley spent just over 3 hours cleaning the house and it looks fantastic. She even made the guest bed for me. I really appreciate her…
Our cleaner did a great job with our cleaning. Very happy with the results!
I needed some help with some cleaning. Mainly my kitchen and bathrooms. It's hard for me to ask for help. I found Sacramento 5 Star Home Cleaning on Facebook. I never used a cleaning service before. The staff is very friendly and there is no judgement. They made me feel comfortable and got the job done. I definitely recommend them!
Sabrina was amazing. She did an amazing job and did more than what I had asked for.
Jenny cleans our house every other week and she works hard. we have a toddler & we work full time so our house is often a huge mess. she is really good with our cats and is always very sweet. Sometimes she trains new cleaners. I will say that deep cleaning is NOT worth it for us. It cost us $225 more, they had 3…
Always on time, pays attention to detail, manages the mess from our three monster dogs, leaves beautiful toilet paper origami (I swear, you need to see it!) - so glad Alyssa is our cleaner!
This service is truly top notch with prices to match. I get my house cleaned once a month by them and they are very thorough and really polite and kind. I truly recommend this cleaning service, you wont be disappointed. (Update) After using this service for more than a few months I can say without a doubt that this…
Alyssa is the best!
Haley has done an excellent job from day One. She is on time, professional and detail oriented! I highly recommend Haley!
So far I’ve used them 2 times and both times the people they sent have been so nice and respectful. They have done an amazing job on cleaning my house.
Hayley did an absolute stunning job! Super polite, super friendly and helpful. Came, did her thing perfectly and left. 100% recommend
5 Star did an absolutely AMAZING job and was very affordable for the service I received. I didn’t even know my oven could come this clean! I would highly recommend them. Kellen was very nice, worked with me on all my needs, and even checked in the same day to make sure I had a great experience. 5 stars from me! ⭐⭐⭐⭐⭐
Five Star Cleaning deserves all 5 of these ⭐️’s. They offer better than competitive prices! Their impeccable work makes the discounts they offer even more notable. I had Gabby as my first cleaner and she did an amazing job. She was kind and courteous, I’d definitely recommend her as well. If you want your house spotless, call them immediately!
I don't know what I'd do with out Kayla! She is detailed oriented, thorough and very much a joyful person. She doesn't feel like a stranger in your home, more like someone you have known forever 😉 Thank you Kelen, you're just as amazing. SO HAPPY 😊
Emily and Soly were amazing cleaners and I definitely recommend this company. They were all so sweet and understanding as ive been so sick but there was no judgment the entire time.🥰
Sacramento 5 Star Cleaning provides great service. All the communications have been extremely clear, their follow up excellent and the cleaning service is very thorough. Great company.
Alyssa dose amazing cleaning. She is excellent at getting everything dusted, mopped, wiped, and shiny! Thank you 5 star cleaning.
Today was our first time using five star cleaning and I’m very pleased. Amelia did a great job with our home, she was detailed and hit all the major points of concern when we did our walk through. The initial booking and planning was seamless and easy. They scheduled us right away and the overall experience was…
Alyssa has been so easy to work with. I look forward to my next service. Thorough and affordable!
Amelia was very thoughtful and did a great job with all my windows and mirrors. She was courteous and on time!
I had the pleasure of working with Demarco upon my cleaning session! He arrive I told him where my area of focus was and he did a spendid job on those key areas. Apart for the key area mentions he tackled the rest of the house well. I’m glad I took the time to reach out to five star cleaning and I am looking forward to my next clean!
Kayla is a great cleaner I would 100% recommend this company !
I have never been so relieved and satisfied with how my place looks! I am a single mom of 3 working 2 jobs and going to college I also have 4 pets and we foster cats, so finding time to deep clean is difficult. I was hesitant about getting help but am so happy I did! Amelia was so non judgmental and she got to work…
Alyssa did a fantastic job!
Gabby did a good job. She listened and relearned any places she missed.
Sacramento five star cleaners are fabulous! If you’re in the market for a house cleaner look no further. Our five star ⭐️⭐️⭐️⭐️⭐️Sabrina Does an amazing job. She first came and did a deep clean. Now she returns and makes our house sparkle and shine! I’m planning on buying my daughter a gift certificate to have her house cleaned… Thank you 5 Stars♥️
Gabby came in and got my kitchen sparkling like new! A job that takes me several hours (constant interruptions) took her only 1.5 hours. I had let it go, admittedly. I had booked 3 hours and she only needed 2 for the deep clean!
Kayla was amazing she came in and took her time and made sure everything I asked for was done.
Gabby did a great job cleaning my house. She finished a little early and was able to go over some things I noticed which was great.
Alyssa was kind and thorough. Her attention to detail was outstanding. We would highly recommend Alyssa.
Sacramento 5 Star Cleaning is amazing ~ their cleaners are the best! Thank you so much
Sacramento 5 Star Cleaning did an excellent job in cleaning my 3 bedroom, 2 bath home. Their communication and attention to detail is superior. They follow cleaning instructions I provide and make the experience hassle free! So nice to come to a clean home. I highly recommend them.
Haley was wonderful! Very friendly and considerate, and did a great job cleaning our bathrooms + kitchen. Would definitely reach out to this company again for any future cleanings that I need
Kayla & Alonzo were amazing! And office staff is very responsive. Very happy!
Kayla continues to be our 1st choice for our weekly service. Always arrives early and consistently does a great job!
After getting my house professionally cleaned for the first time, I can confidently say it was worth it. Working with 5 star cleaning was pleasant and professional from start to finish. I’m really impressed with what the cleaner, Emily was able to get done in such a short time. Thank you Emily & 5 star cleaners!
This is our second time using Sacramento Five Star Cleaning. Jenny is great! We really appreciate her attention to detail. We are happy to have them back!
Amazing service always, cleaners are always on time and efficient would definitely recommend
The appointment setting process was easy, Jenny was very sweet, thorough, and my dog LOVED her. My house is sparkling in ways I cannot get myself, and she even gave some advice on how to keep up some of the things she did.
Have used 5 star cleaning numerous times and they always do a great job. My most recent cleaner was Amelia, who was on time, polite, professional and did an excellent job. Look forward to working with them again. I’ve also had the please of working with Alyssa and Sydney who were also great!
All cleaners I’ve had have been so kind and understanding of all my kid stuff in my living room. They are respectful of my home. Sometimes the tasks aren’t all done but I am planning on extending the time the next visit to allow more time to finish.
Jenny was amazing, super thorough and fast. Plus she was so sweet with my pets.
Griselda did an excellent job cleaning for us this morning. Everything looks wonderful, bathrooms sparkle and shine. she did everything we wanted her to accomplish and Did a Most excellent job!! We would love to have Griselda back to clean next month!
Quick appointment for the next day. Cleaner than came out was friendly, efficient, and thorough. Great service overall, and happy to be a customer
Alyssa cleaned our whole house all by herself and did an excellent job!
⭐⭐⭐⭐⭐ Outstanding Five-Star Cleaning Service! I can’t say enough good things about Five-Star Cleaning Services. From start to finish, the experience was seamless and professional. The staff arrived on time, were courteous, well-trained, and clearly take pride in their work. Every detail was handled with care, and…
Sac 5 Star Cleaning have cleaned my apartment 3 times and, each time, they have exceeded my expectations! The cleaners have on time, thoroughly cleaned my place and were very professional. If you need just a one-time cleaning or someone to regularly keep things tidy, call Kellan at 5 Star to schedule a cleaning. She'll make it easy!
She was on time, worked quietly and throughly. Everything looked great when she left.
Jenny and Gabby did a fantastic job and worked around me while I worked from home
Great housecleaning company. Syndney was incredibly respectful and was very detailed in leaving our home perfectly tidy!
From first contact, to receiving the quote and scheduling, to actual service delivery, this was a great, highly recommended experience. Haley was super prompt, tailored her cleaning around my preferences and needs, and did a great job at a fair price. Will definitely book again!
Emily got right to work and made our home SHINE in a short amount of time. Communication with the office is super easy so setting up the cleaning appointment and paying for it was a breeze. Sacramento 5 Star… is my new go-to! Thank you for the excellent service and incredible work!
We love Sacramento 5 Star Cleaning! They always do an excellent job and are so kind. I appreciate the easy communication and convenience. We love them and are glad to keep using them!!
Both workers did a very god job.
DeMarco did a great job. Very efficient and courteous.
12/16/25 Update: Wish I could give Sacramento 5 Star Cleaning more than 5 stars. My house was assigned a new cleaner, Alyssa, who brought an attention to detail that made my experience with the service that much more enjoyable. She's very communicative, too, and strives to provide the best service. Original review:…
DeMarco came to my house the other day. He did a fantastic job of cleaning around my clutter, cleaning up after my cat, and general overall cleaning of my home.
The ladies did an excellent job. We are having them comeback every 3 weeks.
Kayla👍
Demarco and Jenny were punctual and arrived at the agreed upon scheduled service time. They communicated the agreed upon work prior to starting. They did an incredible job, extremely detailed work. We’re very happy with the work completed!
5 star cleaning was so easy to communicate with. They were kind and accommodating. Sabrina did an amazing job. The house looked fabulous! The cost was very reasonable. I will definitely use their service again.
We were blessed by Sacramento 5 Star Cleaners to receive two complimentary cleanings as part of the Cleaning for a Reason program for Cancer patients. Our cleaner, Haley, was on-time and brought everything she needed to do an amazing job. She asked for a quick tour to learn the layout, and made sure to check what…
Amazing cleaning services. On time. Professional. Efficient.
Haley did amazing! Will definitely book again!
Alyssa does an amazing job woth our house. She's also accommodating and flexible in light of our 3 dogs. The house always looks wonderful when shes done. Highly recommend!
Great repeat service! Elza did a fantastic job around the entire house working quickly and efficiently.
Very thorough and efficient!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Standard cleaning | 111 | $158–$253 |
| Deep clean | 67 | $277–$484 |
| General housekeeping | 48 | $153–$259 |
| Moving-related cleaning | 18 | $321–$614 |
| Office & workplace cleaning | 5 | $153–$285 |
| Interior & exterior window cleaning | 2 | $227–$447 |













