Experts Reviews · Company report
Sacramento 5 Star Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%84+20.4Value 14%91+12.9Replies to reviews 7%83+5.9Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Sacramento 5 Star Cleaning

Citrus Heights, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #179Position by Experts Score among all companies we track in this category. of 235 house cleaning services · 4.9★ from 533 Google reviews

Report card

Percentile vs other house cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sacramento 5 Star Cleaning is better than 84% of house cleaning services.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sacramento 5 Star Cleaning is better than 84% of house cleaning services.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sacramento 5 Star Cleaning is better than 100% of house cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sacramento 5 Star Cleaning is better than 91% of house cleaning services.A
91
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sacramento 5 Star Cleaning is better than 100% of house cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sacramento 5 Star Cleaning is better than 83% of house cleaning services.A
83

Reviews for your job

Customers hired Sacramento 5 Star Cleaning for 6 kinds of job.

Sacramento 5 Star Cleaning for standard cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.111
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$150–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$158–$253
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Standard cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#53 / 152
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.99%

All 111 Google reviews tagged “Standard cleaning” · showing 100

JimLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 14 hours ago★★★★★

We have been using 5 star for the last 6 months and their work is top-shelf. Cleaners are on time, thorough, flexible with our cleaning needs, friendly, and dog-approved. Pricing is competitive. Highly recommend them.

Paid $50–100Reasonable priceStandard cleaning
Basic7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★

Normally, I’ve found the cleans to be good enough for the price, but unfortunately, my most recent experience fell well below the level of service I’ve come to expect from this company. What made the situation particularly disappointing is that it came after the company changed its policy from allowing payment…

Customer photo from Basic's reviewCustomer photo from Basic's reviewCustomer photo from Basic's reviewCustomer photo from Basic's review
Paid $150–200Reasonable priceStandard cleaning
George1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

We were extremely happy with our housekeeper. She did a thorough cleaning of our house. You should add an extra star to Five Star Cleaning!

Paid $100–150Great priceStandard cleaning
Melissa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I have been using this cleaning company for about a year and they always do a great job. Tried a new person for me and she is fast and efficient and always wants to please you! You will not be disappointed

Paid $150–200Reasonable priceStandard cleaningDeep clean
Patricia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Kaylee showed up right on time. She did a great job cleaning my bathroom, kitchen and living room! I'm very happy with her work. All the people that I've had from this agency have been very good.

Paid $100–150Reasonable priceStandard cleaning
Jeff2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Very happy with their service today and she came with a trainee! Jen is always on time and does a great job, thanks jen

Customer photo from Jeff's reviewCustomer photo from Jeff's reviewCustomer photo from Jeff's review
Great priceStandard cleaning
Thomas4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Sabrina was professional and did a great job.

Paid $250–300Reasonable priceStandard cleaningDeep clean
Alyssa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Kayla is the best.

Paid $200–250Great priceStandard cleaningMoving-related cleaning
Kila2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Kayla was amazing.

Paid $200–250Great priceStandard cleaning
Kate7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

First cleaning: What a pleasant experience and a job well done! Bravo Emily! 💕💕💕 Second cleaning: Even better than the first! Kayla is a skilled and thorough cleaner. She works hard and prides herself on good work. Kellan made the scheduling so easy with her excellent follow-up and follow through! Good people and great service.

Paid $200–250Reasonable priceStandard cleaning
Jennine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Emily did a great job.

Paid $150–200Not sureStandard cleaning
TedLocal Guide · 1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Amazing service! Staff are prompt, courteous, and thorough. They always go the extra mile to ensure customer satisfaction.

Paid $150–200Reasonable priceStandard cleaningGeneral housekeepingDeep clean
Letticia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We were happy with the great work that Hailey did in our home

Customer photo from Letticia's review
Paid $100–150Reasonable priceStandard cleaning
Jennifer9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Things have been really busy lately so I haven’t had much time to clean the house. My mother in law is coming to stay with us and I really wanted the house to be clean for her visit. Haley spent just over 3 hours cleaning the house and it looks fantastic. She even made the guest bed for me. I really appreciate her…

Paid $200–250Reasonable priceStandard cleaning
StacyLocal Guide · 554 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Our cleaner did a great job with our cleaning. Very happy with the results!

Paid $150–200Reasonable priceStandard cleaningGeneral housekeeping
Heidi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I needed some help with some cleaning. Mainly my kitchen and bathrooms. It's hard for me to ask for help. I found Sacramento 5 Star Home Cleaning on Facebook. I never used a cleaning service before. The staff is very friendly and there is no judgement. They made me feel comfortable and got the job done. I definitely recommend them!

Paid $100–150Great priceStandard cleaning
Amber3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Sabrina was amazing. She did an amazing job and did more than what I had asked for.

Paid $100–150Great priceStandard cleaningGeneral housekeeping
ILocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★

Jenny cleans our house every other week and she works hard. we have a toddler & we work full time so our house is often a huge mess. she is really good with our cats and is always very sweet. Sometimes she trains new cleaners. I will say that deep cleaning is NOT worth it for us. It cost us $225 more, they had 3…

Standard cleaningDeep clean
Constance6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Always on time, pays attention to detail, manages the mess from our three monster dogs, leaves beautiful toilet paper origami (I swear, you need to see it!) - so glad Alyssa is our cleaner!

Reasonable priceStandard cleaning
Donabismcdab5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

This service is truly top notch with prices to match. I get my house cleaned once a month by them and they are very thorough and really polite and kind. I truly recommend this cleaning service, you wont be disappointed. (Update) After using this service for more than a few months I can say without a doubt that this…

Great priceStandard cleaningGeneral housekeeping
Sara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Alyssa is the best!

Paid $150–200Great priceStandard cleaning
Michelle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Haley has done an excellent job from day One. She is on time, professional and detail oriented! I highly recommend Haley!

Paid $150–200Reasonable priceStandard cleaning
Erica1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

So far I’ve used them 2 times and both times the people they sent have been so nice and respectful. They have done an amazing job on cleaning my house.

Paid $350–400OverpricedStandard cleaning
MarioLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Hayley did an absolute stunning job! Super polite, super friendly and helpful. Came, did her thing perfectly and left. 100% recommend

Paid $150–200Great priceStandard cleaningMoving-related cleaningGeneral housekeeping
Henry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

5 Star did an absolutely AMAZING job and was very affordable for the service I received. I didn’t even know my oven could come this clean! I would highly recommend them. Kellen was very nice, worked with me on all my needs, and even checked in the same day to make sure I had a great experience. 5 stars from me! ⭐⭐⭐⭐⭐

Standard cleaning
mars4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Five Star Cleaning deserves all 5 of these ⭐️’s. They offer better than competitive prices! Their impeccable work makes the discounts they offer even more notable. I had Gabby as my first cleaner and she did an amazing job. She was kind and courteous, I’d definitely recommend her as well. If you want your house spotless, call them immediately!

Great priceStandard cleaningGeneral housekeepingDeep clean
BrookeLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I don't know what I'd do with out Kayla! She is detailed oriented, thorough and very much a joyful person. She doesn't feel like a stranger in your home, more like someone you have known forever 😉 Thank you Kelen, you're just as amazing. SO HAPPY 😊

Great priceStandard cleaning
Kimmy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Emily and Soly were amazing cleaners and I definitely recommend this company. They were all so sweet and understanding as ive been so sick but there was no judgment the entire time.🥰

Great priceStandard cleaning
Brian7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Sacramento 5 Star Cleaning provides great service. All the communications have been extremely clear, their follow up excellent and the cleaning service is very thorough. Great company.

Great priceStandard cleaningMoving-related cleaning
Lynn11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Alyssa dose amazing cleaning. She is excellent at getting everything dusted, mopped, wiped, and shiny! Thank you 5 star cleaning.

Paid $150–200Reasonable priceStandard cleaning
Jennifer8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Today was our first time using five star cleaning and I’m very pleased. Amelia did a great job with our home, she was detailed and hit all the major points of concern when we did our walk through. The initial booking and planning was seamless and easy. They scheduled us right away and the overall experience was…

Paid $250–300Great priceStandard cleaning
Stephanie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Alyssa has been so easy to work with. I look forward to my next service. Thorough and affordable!

Great priceStandard cleaning
Polly8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Amelia was very thoughtful and did a great job with all my windows and mirrors. She was courteous and on time!

Paid $50–100Reasonable priceStandard cleaningService not listed
Armando3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I had the pleasure of working with Demarco upon my cleaning session! He arrive I told him where my area of focus was and he did a spendid job on those key areas. Apart for the key area mentions he tackled the rest of the house well. I’m glad I took the time to reach out to five star cleaning and I am looking forward to my next clean!

Customer photo from Armando's reviewCustomer photo from Armando's review
Paid $100–150Great priceStandard cleaningGeneral housekeeping
Briayan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Kayla is a great cleaner I would 100% recommend this company !

Paid $150–200Great priceStandard cleaning
CourtneyLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I have never been so relieved and satisfied with how my place looks! I am a single mom of 3 working 2 jobs and going to college I also have 4 pets and we foster cats, so finding time to deep clean is difficult. I was hesitant about getting help but am so happy I did! Amelia was so non judgmental and she got to work…

Customer photo from Courtney's reviewCustomer photo from Courtney's reviewCustomer photo from Courtney's reviewCustomer photo from Courtney's review
Paid $150–200Reasonable priceStandard cleaningGeneral housekeeping
Amy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Alyssa did a fantastic job!

Standard cleaning
Nary6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★

Gabby did a good job. She listened and relearned any places she missed.

Paid $300–350Reasonable priceStandard cleaning
JaneLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Sacramento five star cleaners are fabulous! If you’re in the market for a house cleaner look no further. Our five star ⭐️⭐️⭐️⭐️⭐️Sabrina Does an amazing job. She first came and did a deep clean. Now she returns and makes our house sparkle and shine! I’m planning on buying my daughter a gift certificate to have her house cleaned… Thank you 5 Stars♥️

Paid $150–200Great priceStandard cleaningMoving-related cleaningGeneral housekeeping
SamanthaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Gabby came in and got my kitchen sparkling like new! A job that takes me several hours (constant interruptions) took her only 1.5 hours. I had let it go, admittedly. I had booked 3 hours and she only needed 2 for the deep clean!

Paid $100–150Reasonable priceStandard cleaningGeneral housekeepingDeep clean
Tashawna7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Kayla was amazing she came in and took her time and made sure everything I asked for was done.

Reasonable priceStandard cleaning
Anita1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★

Gabby did a great job cleaning my house. She finished a little early and was able to go over some things I noticed which was great.

Paid $200–250Reasonable priceStandard cleaning
Keely6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Alyssa was kind and thorough. Her attention to detail was outstanding. We would highly recommend Alyssa.

Standard cleaning
Mariah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Sacramento 5 Star Cleaning is amazing ~ their cleaners are the best! Thank you so much

Paid $100–150Reasonable priceStandard cleaning
Erica4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Sacramento 5 Star Cleaning did an excellent job in cleaning my 3 bedroom, 2 bath home. Their communication and attention to detail is superior. They follow cleaning instructions I provide and make the experience hassle free! So nice to come to a clean home. I highly recommend them.

Paid $150–200Great priceStandard cleaning
VS3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Haley was wonderful! Very friendly and considerate, and did a great job cleaning our bathrooms + kitchen. Would definitely reach out to this company again for any future cleanings that I need

Paid $150–200Reasonable priceStandard cleaning
Sarah9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Kayla & Alonzo were amazing! And office staff is very responsive. Very happy!

Paid $150–200Great priceStandard cleaning
David13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Kayla continues to be our 1st choice for our weekly service. Always arrives early and consistently does a great job!

Paid $100–150Great priceStandard cleaningGeneral housekeeping
Haley7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

After getting my house professionally cleaned for the first time, I can confidently say it was worth it. Working with 5 star cleaning was pleasant and professional from start to finish. I’m really impressed with what the cleaner, Emily was able to get done in such a short time. Thank you Emily & 5 star cleaners!

Paid $200–250Reasonable priceStandard cleaning
Shanna5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

This is our second time using Sacramento Five Star Cleaning. Jenny is great! We really appreciate her attention to detail. We are happy to have them back!

Paid $250–300Reasonable priceStandard cleaning
briatrulyyours4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Amazing service always, cleaners are always on time and efficient would definitely recommend

Paid $150–200Great priceStandard cleaning
Misty5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

The appointment setting process was easy, Jenny was very sweet, thorough, and my dog LOVED her. My house is sparkling in ways I cannot get myself, and she even gave some advice on how to keep up some of the things she did.

Reasonable priceStandard cleaningGeneral housekeeping
B4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Have used 5 star cleaning numerous times and they always do a great job. My most recent cleaner was Amelia, who was on time, polite, professional and did an excellent job. Look forward to working with them again. I’ve also had the please of working with Alyssa and Sydney who were also great!

Great priceStandard cleaningGeneral housekeepingDeep clean
Jenna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

All cleaners I’ve had have been so kind and understanding of all my kid stuff in my living room. They are respectful of my home. Sometimes the tasks aren’t all done but I am planning on extending the time the next visit to allow more time to finish.

Paid $50–100Reasonable priceStandard cleaning
Hana5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Jenny was amazing, super thorough and fast. Plus she was so sweet with my pets.

Paid $200–250Great priceStandard cleaning
computer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Griselda did an excellent job cleaning for us this morning. Everything looks wonderful, bathrooms sparkle and shine. she did everything we wanted her to accomplish and Did a Most excellent job!! We would love to have Griselda back to clean next month!

Paid $200–250Reasonable priceStandard cleaning
MLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Quick appointment for the next day. Cleaner than came out was friendly, efficient, and thorough. Great service overall, and happy to be a customer

Paid $200–250Reasonable priceStandard cleaningMoving-related cleaningGeneral housekeeping
Anna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Alyssa cleaned our whole house all by herself and did an excellent job!

Paid $250–300Not sureStandard cleaning
WayneLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

⭐⭐⭐⭐⭐ Outstanding Five-Star Cleaning Service! I can’t say enough good things about Five-Star Cleaning Services. From start to finish, the experience was seamless and professional. The staff arrived on time, were courteous, well-trained, and clearly take pride in their work. Every detail was handled with care, and…

Reasonable priceStandard cleaningDeep clean
Danny12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Sac 5 Star Cleaning have cleaned my apartment 3 times and, each time, they have exceeded my expectations! The cleaners have on time, thoroughly cleaned my place and were very professional. If you need just a one-time cleaning or someone to regularly keep things tidy, call Kellan at 5 Star to schedule a cleaning. She'll make it easy!

Paid $200–250Reasonable priceStandard cleaning
Catherine5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

She was on time, worked quietly and throughly. Everything looked great when she left.

Paid $150–200Reasonable priceStandard cleaning
Casey5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Jenny and Gabby did a fantastic job and worked around me while I worked from home

Paid $100–150Reasonable priceOffice & workplace cleaningStandard cleaning
Sabrina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great housecleaning company. Syndney was incredibly respectful and was very detailed in leaving our home perfectly tidy!

Paid $150–200Great priceStandard cleaning
Tiffany1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

From first contact, to receiving the quote and scheduling, to actual service delivery, this was a great, highly recommended experience. Haley was super prompt, tailored her cleaning around my preferences and needs, and did a great job at a fair price. Will definitely book again!

Paid $150–200Reasonable priceStandard cleaning
Stephanie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Emily got right to work and made our home SHINE in a short amount of time. Communication with the office is super easy so setting up the cleaning appointment and paying for it was a breeze. Sacramento 5 Star… is my new go-to! Thank you for the excellent service and incredible work!

Paid $150–200Great priceStandard cleaning
T5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

We love Sacramento 5 Star Cleaning! They always do an excellent job and are so kind. I appreciate the easy communication and convenience. We love them and are glad to keep using them!!

Paid $200–250Reasonable priceStandard cleaningGeneral housekeeping
Ed1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Both workers did a very god job.

Standard cleaning
Fawaz4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

DeMarco did a great job. Very efficient and courteous.

Standard cleaning
Orion9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

12/16/25 Update: Wish I could give Sacramento 5 Star Cleaning more than 5 stars. My house was assigned a new cleaner, Alyssa, who brought an attention to detail that made my experience with the service that much more enjoyable. She's very communicative, too, and strives to provide the best service. Original review:…

Paid $150–200Great priceStandard cleaningGeneral housekeeping
Jeanmarie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

DeMarco came to my house the other day. He did a fantastic job of cleaning around my clutter, cleaning up after my cat, and general overall cleaning of my home.

Paid $250–300Not sureStandard cleaning
RobertLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

The ladies did an excellent job. We are having them comeback every 3 weeks.

Reasonable priceStandard cleaning
eliza2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Kayla👍

Paid $150–200Reasonable priceStandard cleaning
Allen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Demarco and Jenny were punctual and arrived at the agreed upon scheduled service time. They communicated the agreed upon work prior to starting. They did an incredible job, extremely detailed work. We’re very happy with the work completed!

Great priceStandard cleaningDeep clean
Lorri4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

5 star cleaning was so easy to communicate with. They were kind and accommodating. Sabrina did an amazing job. The house looked fabulous! The cost was very reasonable. I will definitely use their service again.

Paid $200–250Great priceStandard cleaning
CarolynLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We were blessed by Sacramento 5 Star Cleaners to receive two complimentary cleanings as part of the Cleaning for a Reason program for Cancer patients. Our cleaner, Haley, was on-time and brought everything she needed to do an amazing job. She asked for a quick tour to learn the layout, and made sure to check what…

Standard cleaning
Kofi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Amazing cleaning services. On time. Professional. Efficient.

Paid $150–200Great priceOffice & workplace cleaningStandard cleaning
Ahjanee6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Haley did amazing! Will definitely book again!

Paid $150–200Great priceStandard cleaningDeep clean
Jacob8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Alyssa does an amazing job woth our house. She's also accommodating and flexible in light of our 3 dogs. The house always looks wonderful when shes done. Highly recommend!

Paid $150–200Standard cleaning
ConnorLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great repeat service! Elza did a fantastic job around the entire house working quickly and efficiently.

Reasonable priceStandard cleaning
Anna7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very thorough and efficient!

Paid $150–200Not sureStandard cleaning
Jennifer2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Sabrina and Alyssa did a great job. They were very nice and efficient.

Paid $200–250Standard cleaning
Courtney3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We got a great deal! We have needed a deep house cleaning forever and our upstairs bathrooms have never been cleaner. The girls were so kind and helpful! Thank you!

Paid $300–350Reasonable priceStandard cleaning
Fatmeh4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Sacramento 5 Star Cleaning was amazing! Everyone I interacted with was kind, knowledgeable, and professional. Kellan and Sabrina were wonderful! The work was top tier.

Paid $100–150Reasonable priceStandard cleaningDeep clean
Jessica5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jenny and Roxanna were detail oriented, pleasant and arrived as scheduled, which I appreciated. A big help for upcoming guests arriving and 1 less stress for me to take care of.

Paid $200–250Reasonable priceStandard cleaning
ElaineLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Wanda did such an amazing job! I'm beyond happy with my clean kitchen, bathroom and floors! With 3 kids, I don't have time to get to those nooks and crannies! Thank you so much!

Paid $150–200Great priceStandard cleaning
Chelsea9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Alyssa V. Did a wonderful job with my home. I definitely received the five star service. And I will definitely be a returning customer

Standard cleaning
Will2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Haley cleaned our house and left it as good as the first day we moved in! She was punctual, thorough and communicated very well. Thank you again for the service!

Paid $100–150Great priceStandard cleaning
Sabrina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Sabrina and Haley was on time and did an amazing job! Very happy with the results 💜

Reasonable priceStandard cleaning
Christine11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Kayla is awesome !! 10/10 recommend. She cleaned so thoroughly and with attention to detail as well as my priorities. Will absolutely continue to use and recommend. Thank you !

Paid $100–150Reasonable priceStandard cleaning
Michelle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Great communication! I personally love that I can text them. Our first cleaner didn’t do a great job, but the company made it right and our second cleaner was great.

Paid $100–150Great priceStandard cleaningDeep clean
Kristine4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Outstanding Service – Sierra is a Gem! I couldn't be happier with the service I received from 5 Star Cleaning company! Sierra was absolutely amazing — professional, punctual and incredibly thorough. She paid close attention to every detail, making sure I was happy. From the floors to the hard-to-reach spots,…

Paid $100–150Reasonable priceStandard cleaningGeneral housekeeping
Maggie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

It was our first time using this company and we were very happy with the results! Thank you Kaela and Andrew for putting such great detail into our Kitchen and bathroom! We can’t wait for you to come back again.

Paid $200–250Great priceStandard cleaning
Marissa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

So happy to have Sacramento 5 Star Cleaning to help with maintaining the cleanliness of my home! Well worth the money. They are hard workers that leave my house sparkling clean.

Great priceStandard cleaningDeep clean
CarrieLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have dog and cat hair everywhere until Jenny comes to save me. I tell her I'm going to take credit for how clean the house is when she's done and she says I did a good job. 😆 She works HARD and FAST and is just a pleasure to have around.

Paid $100–150Not sureStandard cleaning
Yadiel13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Amazing service once again. Kayla did an amazing job and went above and beyond ! I extremely highly recommend this company and their staff. Every visit has been beyond my expectation.

Reasonable priceStandard cleaning
Chelsea7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Melina and Kaela did a great job at cleaning my house. The bathrooms needed deep cleaning and it looks so much better! They were fast, professional and very thorough!

Standard cleaning
Mary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Honestly, the best cleaning service we have ever used! Wanda arrived on time and was incredibly friendly, kind, and patient with everyone in my wild household. I was so beyond impressed with the level of cleanliness and service that what was supposed to be a one-time cleaning is turning into a regular occurrence. As…

Paid $200–250Great priceStandard cleaning
Joyce7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Wanda did an amazing job! Got in-between all the books and crannies, everything looks spotless.

Great priceInterior & exterior window cleaningOffice & workplace cleaningStandard cleaning
Lauren8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Just had my second cleaning with 5 Star Cleaning and both time have been excellent. My cleaner Wanda really went above and beyond to make sure I was happy with the clean. Company seems to care about their employees.

Reasonable priceStandard cleaningGeneral housekeeping
ROSIE1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Khrystal & Wanda were professional, friendly, and helpful! No issues would booking! Great team

Reasonable priceStandard cleaning

Show more standard cleaning reviews (11 more) →

Price

$196-20% vs typical house cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 39%Reasonable 53%Overpriced 5%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning111$158–$253
Deep clean67$277–$484
General housekeeping48$153–$259
Moving-related cleaning18$321–$614
Office & workplace cleaning5$153–$285
Interior & exterior window cleaning2$227–$447

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