Gutter cleaning service · West Sacramento, CA · reviewed since 2016
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%89+52.2Reliability 26%79+20.6Value 15%100+15.2Craft & service penalty98−0.2Experts Score= 88Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#46 of 61 gutter cleaningiPosition by Experts Score among all companies we track in this category. · better than 25%
4.9★★★★★45 Google reviews · 24 photos
98%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers consistently highlight punctuality, thoroughness, and responsive communication as key aspects of the service. Many note that staff arrive on time, clean gutters and downspouts efficiently, and leave the property neat without leaving debris behind. Pricing is frequently described as reasonable, with some clients mentioning long-term reliability and clear scheduling. The primary criticism found in low-star reviews involves a lack of callback, suggesting occasional communication gaps despite generally positive feedback.
Google rating: 4.9 out of 5 from 45 reviews (98% five-star).
Reviews on this page: 45 Google reviews (39 with written comments, 2 with photos).
Owner responses: the business replied to 40% of reviews.
Most recent review: February 26, 2026.
Service: Gutter Cleaner serving West Sacramento, California.
Data from Google, last updated October 29, 2026.
Score profile vs other gutter cleaning
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Sacramento Gutter CleaningGutter Cleaning median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sacramento Gutter Cleaning: 89/100 on this factor. Category median: 94.A
89
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sacramento Gutter Cleaning: 79/100 on this factor. Category median: 96.B
79
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sacramento Gutter Cleaning: 98/100 on this factor. Category median: 98.A
98
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sacramento Gutter Cleaning: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sacramento Gutter Cleaning: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 89.–
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Bar = this company · dark tick = category median.
Star ratings
45 Google reviews we collected
4.9of 5
5 stars4498%
4 stars00%
3 stars00%
2 stars00%
1 star12%
Praise vs complaints
Phrases our text analysis found in 39 written reviews
99%praise
Praise9999%
Complaints11%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response2828%
Quality & results2626%
Staff & attitude1515%
Price & value1212%
Would recommend1111%
Communication66%
Honesty & trust22%
What customers talk about
We read 39 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Called and spoke with Josh, and he was able to be at my house within an hour.”
“He did a great job and had some good advice for next year!”
“Josh was prompt, friendly, efficient with the gutters and left everything neat and clean.”
“And I will state his price is simply put, a very fair price!”
“I highly recommend Josh to perform an annual cleaning of your gutter system.”
“Josh is very responsive, scheduled my gutter cleaning and followed up with pictures before/after, will use them again”
“Josh is honest, reliable and I’m calling him again next year.”
People customers mention
Josh10 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Sacramento Gutter Cleaning for 1 kind of job. Pick one to see what they paid and said.
BBritt6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Josh does excellent work at a reasonable price. Very easy to communicate with and always on time!
WWendy2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Called and spoke with Josh, and he was able to be at my house within an hour. He did a great job and had some good advice for next year! This will definitely be my go to for all things about gutters from now on.
SSusan13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Thank you Josh. Greatly appreciate your help.
Merry Christmas and Happy New Year! GOD Bless!
AAllison1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Our clogged drain was fixed so fast!! Josh got our drain cleared of what we thought was leaves (it was a couple ping pong balls lol). We will definitely be calling again to clean our gutters next year! 10/10 would recommend! Thank you Josh!
Ccolleen8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Good experience! Josh was prompt, friendly, efficient with the gutters and left everything neat and clean. Fair price as well. Definitely recommend his service.
MMarie8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Awesome! Responsive. Small family business, 13+ years of detritus in my gutters. I was astonished how clean they are now! Thank you.
I am impressed!! Josh is very professional. I talked to Josh and he does not play the games other people play and I liked that very much. He gave me a quote on the phone after asking a few very pertinent questions. He gave me a day and time he would come out and clean my gutters. He was punctual, considerate to my concerns. He recommended for me to purchase down spout gutter guards and on top of that he will come by and install for me at no additional cost. Now that’s what I call professional!!!! I was so impressed with Josh that I will have him come out annually to clean my gutters. I don’t particularly like the gutter guards that were installed as they do not work. Sure, they might hold off the build up of leaves for a short time but that’s about all they do. He removed my existing gutter guards at my suggestion at no extra cost. Again that’s what I call professional! But as I stated the guards one needs is only the down spout gutter guards which I took his advice and I already ordered them. I highly recommend Josh to perform an annual cleaning of your gutter system. Richard in Sacramento. Thank you. And I will state his price is simply put, a very fair price!
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 8 months ago
Thank you Richard!
B
Britt Neudorf6 reviewsiTotal number of Google reviews Britt has written across all businesses on Google Maps, not just this one.
Called and spoke with Josh, and he was able to be at my house within an hour. He did a great job and had some good advice for next year! This will definitely be my go to for all things about gutters from now on.
Response from the owner · a year ago
Thank you Wendy! I'll see you next time.
S
Susan Queja13 reviewsiTotal number of Google reviews Susan has written across all businesses on Google Maps, not just this one.
Our clogged drain was fixed so fast!! Josh got our drain cleared of what we thought was leaves (it was a couple ping pong balls lol). We will definitely be calling again to clean our gutters next year! 10/10 would recommend! Thank you Josh!
Response from the owner · a year ago
Thank you Allison!
C
colleen hawkins8 reviewsiTotal number of Google reviews colleen has written across all businesses on Google Maps, not just this one.
Good experience! Josh was prompt, friendly, efficient with the gutters and left everything neat and clean. Fair price as well. Definitely recommend his service.
Response from the owner · 2 years ago
Thank you Colleen!
S
Shawn CaseyLocal Guide · 75 reviewsiTotal number of Google reviews Shawn has written across all businesses on Google Maps, not just this one.
Thank you for your feedback. In our 7 years of business we have never received a 1 star review and are saddened to hear about your experience. We pride ourselves in returning every call we receive. I apologize for your experience.
M
Marie E. Barth8 reviewsiTotal number of Google reviews Marie has written across all businesses on Google Maps, not just this one.
I recently hired one of its Employees, Andrew, came to do a whole house cleaning and fixing of my gutter system. I was satisfied by his thorough job performance. He not only cleaned out the accumulated dirt, leaf, and debris out of my gutter, but also cleaned black strips and spots out of my chimmy wall which is near to the job spot. He also told me the Agency honors a 2-years warranty period for jobs they did. I am satisfied by his work performance and would call him again or recommend my friends for similar service.
J
John StephensLocal Guide · 92 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
