Experts Reviews · Company report
Safe-Dry® Carpet Cleaning of Bartlett logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%78+18.9Value 14%99+14Replies to reviews 7%81+5.7Craft & service penalty84−1.6Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Safe-Dry® Carpet Cleaning of Bartlett

Memphis, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #250Position by Experts Score among all companies we track in this category. of 294 carpet cleaning · 4.9★ from 176 Google reviews

Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Safe-Dry® Carpet Cleaning of Bartlett is better than 88% of carpet cleaning.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Safe-Dry® Carpet Cleaning of Bartlett is better than 78% of carpet cleaning.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Safe-Dry® Carpet Cleaning of Bartlett is better than 84% of carpet cleaning.A
84
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Safe-Dry® Carpet Cleaning of Bartlett is better than 99% of carpet cleaning.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Safe-Dry® Carpet Cleaning of Bartlett is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Safe-Dry® Carpet Cleaning of Bartlett is better than 81% of carpet cleaning.A
81

Reviews for your job

Customers hired Safe-Dry® Carpet Cleaning of Bartlett for 5 kinds of job.

Safe-Dry® Carpet Cleaning of Bartlett for general carpet cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.75
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$164–$340
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 66/100.How Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#220 / 224

All 16 Google reviews tagged “General carpet cleaning”

randy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Good service for rooms cleaned

General carpet cleaning
Arisha3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Derrick was great ! He explained the pricing and products he would be using. He was on time, polite and has great customer service ! My carpet looks brand new

Customer photo from Arisha's reviewCustomer photo from Arisha's review
Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Charity3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very quick and professional!

General carpet cleaningUpholstery cleaning+ Professionalism
Connie16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Chandler was wonderful! Very nice and did a great job.

General carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Sandra2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Darren was wonderful! Quick, thorough, and professional.

General carpet cleaningPet stain & odor removal
Brenda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Darren was awesome Professional and did a great job 💯

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Juanita3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very knowledgeable and efficient

Carpet steam cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
JOSEPH7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Josh did an excellent job. I appreciate the hard work. Everythingooks wonderful!

General carpet cleaningPet stain & odor removal
Sean3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Robert Rowan cleaned my carpets. He removed all the stains, was friendly, and left my rooms smelling fresh.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Tamias3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great experience, carpet looks new ! Guys were very nice !

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Michael5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★

A few things here. 1. They told me they would be at my house at 12pm Thursday and tried to cancel my appointment at the last minute because they had a few tech’s to call in. I had to beg to get someone to come out because I’m selling my house and needed my carpet cleaned that day because we had a house showing the…

General carpet cleaning− Quality
Tiffany3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Gary was nice got the job done ✅✅

General carpet cleaningPet stain & odor removal+ Quality+ Professionalism
B.3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Antoniyo was AMAZING! He was very accommodating and patient while we navigating getting our carpet cleaned and moving our items since we are relocating. I highly recommend this company if you need an affordable carpet cleaning and someone quick! Also, the carpet is basically dry upon cleaning, so no need for fans!

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
ComiXKid1011 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Defiantly would recommend this company! LT was very personal and friendly. Safe-Dry did a great job. They show up early and did the appraisals. everything was quick and to the point. they are honest. We got to talking a bit, he was in the Army so support our troop and company that support our Veterans!

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Danielle7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

General carpet cleaning+ Quality
Lisa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

General carpet cleaning+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 100%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning16$164–$340
Pet stain & odor removal6$158–$384
Upholstery cleaning5$189–$384
Carpet steam cleaning3$176–$377
Area rug cleaning2$183–$453

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