How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORESafe-Dry Carpet Cleaning of Franklin
Smyrna, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #187Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 4.9★ from 961 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Safe-Dry Carpet Cleaning of Franklin for 6 kinds of job.
Safe-Dry Carpet Cleaning of Franklin for area rug cleaning
Clear ✕All 43 Google reviews tagged “Area rug cleaning” · showing 20
Our Tech, Logan, arrived on-time, explained the price options, and worked efficiently to clean our area rug and two matching sofas. We are extremely pleased with the results, and the short dry-time is a plus! I highly recommend Logan and Safe-Dry Cleaning and will definitely use them for our future cleaning needs.
Logan was very pleasant to work with and was very thorough!
Thanks Josh - our areas rug looks amazing!
Logan did an amazing job on our rug! He was so thorough and kept us informed every step of the way. The rug looks a million times better. 10/10 recommend.
Austin was super friendly! Very kind! Came in did great work in a timely manner. The carpets and rug look great! Thank you!
Josh was fantastic with a quick service and deep cleaning of our carpets and chairs.
Initial interactions with the technician that arrived were less than stellar. There were some miscommunications in price, cleaning process as well as transparency in person versus the call I had made beforehand for information gathering. However, their customer service did rectify the situation and I will most likely give them a try again in the future.
Jordan did an awesome job.Thanks for being very professional and getting done in a reasonable time! Great customer service.
Cory was great. Talked with me through pricing, was quick and my carpets looked amazing. Definitely would have him back again.
Xavier did a great job cleaning our upstairs carpet. He was personable & professional. The carpet looks awesome!
CHANDLER was great. He arrived on time and assessed the situation immediately. He was very informative when it came to the solutions and what I needed and didn’t need. He was very budget friendly and I am very satisfied with him, as well as the company. This guy really understands what he does for a living & knows…
Gentleman was professional and polite and informative. Would absolutely use again.
K.J. did a fantastic job cleaning our carpets, rug and couch!
Chandler was great, and even showed up early. In and out very quick and did a great job.
On time, polite, explained the whole process. I would highly recommend asking for Chandler by name when you schedule service.
Chandler was great! Carpets look fantastic. Business was quick and easy. Definitely ask for Chandler!
Xavier was friendly, polite, thourough, and my rugs looked so very good! Thank you!
Cory did a FANTASTIC job and he was very courteous and knowledgeable!!!
Killer service from K Jay! SUPER fast too!
Chandler was on time and did a fantastic job. Highly recommend him and this company for all your rug cleaning needs.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 104 | $170–$340 |
| Pet stain & odor removal | 77 | $153–$366 |
| Upholstery cleaning | 46 | $189–$377 |
| Carpet steam cleaning | 43 | $170–$371 |
| Area rug cleaning | 43 | $176–$453 |
| Drapes & curtain cleaning | 2 | $276–$838 |
