How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORESafe-Dry Carpet Cleaning of Franklin
Smyrna, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #187Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 4.9★ from 961 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Safe-Dry Carpet Cleaning of Franklin for 6 kinds of job.
Safe-Dry Carpet Cleaning of Franklin for carpet steam cleaning
Clear ✕All 43 Google reviews tagged “Carpet steam cleaning” · showing 20
Fantastic service. On time, did a great job, professional and very communicative. We will absolutely use Safe Dry again.
Josh did a fantastic job on my couch he got all the stands out that nobody else could
Josh did a Great job
Josh was amazing, hardworking and very friendly
Josh did a great job on my carpet
Great service and our carpets actually look 100x better.
Josh did a great job cleaning my white area rug and white sectional. He managed to get really old stains out and now they look close to new!! Thank you.
Josh did an amazing job! Everything turned out wonderfully!
Josh did a great job
Josh was fantastic! He was very professional, knowledgeable, and informative throughout the entire process. He took the time to explain everything and made sure I understood what he was doing. Great experience with Safe-Dry Carpet Cleaning, and I would definitely recommend Josh!
Great customer experience! They were very knowledgeable about carpet cleaning, professional, and helpful throughout the entire process. I was very pleased with the service and would definitely recommend them and use them again!
Super fast, great communication, super clean. Josh was very friendly as well! Thank you!!
Logan did an amazing job! He got the job done in no time! The pricing was fair and he answered all my questions.
Josh rocked it. Looks awesome
Logan came to our home promptly. Clearly explained what our options were! We made our choice and Logan did an awesome job! BHe was extremely polite and professional abmnd our carpets never looked better! Will definitely use Safe Dry again! Thank you so much, Logan!
Logan did a great job and was very professional.
Josh was absolutely amazing! He was extremely knowledgeable, thorough, and efficient, and the pricing was excellent. He took the time to make sure everything was done right while still getting in and out in under an hour. I was also really impressed with how quickly the carpet dried afterward. Great service from…
Logan R did a phenomenal job on a very dirty stained carpet !
Logan was so thorough and helpful. Wonderful customer service and excellent manners. Got grease stains out of our carpet and even offered to come back for a follow up (no charge) if needed.
Jacob
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 104 | $170–$340 |
| Pet stain & odor removal | 77 | $153–$366 |
| Upholstery cleaning | 46 | $189–$377 |
| Carpet steam cleaning | 43 | $170–$371 |
| Area rug cleaning | 43 | $176–$453 |
| Drapes & curtain cleaning | 2 | $276–$838 |
