How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORESafe-Dry Carpet Cleaning of Franklin
Smyrna, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #187Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 4.9★ from 961 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Safe-Dry Carpet Cleaning of Franklin for 6 kinds of job.
Safe-Dry Carpet Cleaning of Franklin for carpet steam cleaning
Clear ✕All 43 Google reviews tagged “Carpet steam cleaning” · showing 40
Fantastic service. On time, did a great job, professional and very communicative. We will absolutely use Safe Dry again.
Josh did a fantastic job on my couch he got all the stands out that nobody else could
Josh did a Great job
Josh was amazing, hardworking and very friendly
Josh did a great job on my carpet
Great service and our carpets actually look 100x better.
Josh did a great job cleaning my white area rug and white sectional. He managed to get really old stains out and now they look close to new!! Thank you.
Josh did an amazing job! Everything turned out wonderfully!
Josh did a great job
Josh was fantastic! He was very professional, knowledgeable, and informative throughout the entire process. He took the time to explain everything and made sure I understood what he was doing. Great experience with Safe-Dry Carpet Cleaning, and I would definitely recommend Josh!
Great customer experience! They were very knowledgeable about carpet cleaning, professional, and helpful throughout the entire process. I was very pleased with the service and would definitely recommend them and use them again!
Super fast, great communication, super clean. Josh was very friendly as well! Thank you!!
Logan did an amazing job! He got the job done in no time! The pricing was fair and he answered all my questions.
Josh rocked it. Looks awesome
Logan came to our home promptly. Clearly explained what our options were! We made our choice and Logan did an awesome job! BHe was extremely polite and professional abmnd our carpets never looked better! Will definitely use Safe Dry again! Thank you so much, Logan!
Logan did a great job and was very professional.
Josh was absolutely amazing! He was extremely knowledgeable, thorough, and efficient, and the pricing was excellent. He took the time to make sure everything was done right while still getting in and out in under an hour. I was also really impressed with how quickly the carpet dried afterward. Great service from…
Logan R did a phenomenal job on a very dirty stained carpet !
Logan was so thorough and helpful. Wonderful customer service and excellent manners. Got grease stains out of our carpet and even offered to come back for a follow up (no charge) if needed.
Jacob
Austin was amazing! Quick service and knowledgeable answers to my questions.
This company cleaned my carpet on March 24 - Three empty bedrooms and a very small hallway. It took Josh no more than 30 minutes in and out the door, including his equipment. So, if you’re looking for fast, this is your company if you’re looking for thorough I would definitely go somewhere else.
Logan R. Did an excellent job.
Logan was great! Extremely professional and thorough. He updated me on the progress throughout the cleaning. There were a few spots I wanted him to go over and he did with no problem. I would definitely recommend him.
Logan R did a great job. Very thorough and explained things well.
Very disappointing. Add said 3 rooms for $88 dollars. Jacob showed up and quoted my 4 rooms and loft area as approx 1800 sqft and wanted to charge me over $1400 to clean them. Waited 3 days to get them here. Not hugely dirty carpets. He used a black light and said he found a little urine in one closet. He said he…
Very professional. Work was done quickly and effectively
Logan R came today and cleaned our carpet. Could nit have been more professional and kind. He walked us through the entire process only after listening to our needs. Gave me a few options and was done quickly. Left behind no mess and went above and beyond. This industry requires these techs to enter our homes to do…
Great work by Logan R. He did a great job of cleaning my carpet along with great detail and communication about the process.
Absolutely I would recommend this company for any of your carpet cleaning needs! Joshua B was Excellent he got all the blood out of my Mom’s carpet from where she accidentally fell, & he was early, very friendly, and very helpful.
Josh was great. very pleased .will be calling back .
Pablo did and absolute fantastic job getting our carpets ready for new renters.
Hands down great buisness and services
Jacob did a great job!
Excellent job!
Kae Jay did an excellent job! Very professional, good quality; answered questions to my satisfaction! He was referred to me and I recommend him highly also! Great job!!
Chandler was great, and even showed up early. In and out very quick and did a great job.
Chandler was very polite and helpful with his recommendations with the carpet cleaning. We appreciated his honesty and professionalism.
Technician came early and rescheduled to next business day as I am not available 2 hours ahead of schedule. Did not expect the technician quote starts around $500 where customer care quoted for $200 (includes Clean, Protect, Sanitize & Deodorize as per website description) for under 600SFT with special. I am not…
Nick did a great job. He explained things well, did a thorough job, and cleaned up all evidence of equipment. I highly recommend him!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 104 | $170–$340 |
| Pet stain & odor removal | 77 | $153–$366 |
| Upholstery cleaning | 46 | $189–$377 |
| Carpet steam cleaning | 43 | $170–$371 |
| Area rug cleaning | 43 | $176–$453 |
| Drapes & curtain cleaning | 2 | $276–$838 |
