How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORESafe-Dry Carpet Cleaning of Franklin
Smyrna, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #187Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 4.9★ from 961 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Safe-Dry Carpet Cleaning of Franklin for 6 kinds of job.
Safe-Dry Carpet Cleaning of Franklin for pet stain & odor removal
Clear ✕All 77 Google reviews tagged “Pet stain & odor removal” · showing 40
Fantastic service. On time, did a great job, professional and very communicative. We will absolutely use Safe Dry again.
Josh did such an excellent job would recommend using him again
Josh was on time, and took care of all our cleaning jobs on the furniture we had issues with. Fast a friendly.. thank you so much.
Excellent! We had 2 rooms and our bonus room cleaned and Joshua was very professional and completed the job in a timely manner. We had potty training issues with our dog so Joshua had his work cut out for him. After one room the whole house smelled amazing! The carpet looks just as it did when we built 10 years ago. Highly recommend!!!!!
Josh was great very smart guy gave me a full break down of the solution he was using rugs look great
Josh did a great job on a same day quote. He saved carpets that didn’t look like they could be saved. Great price too. Highly recommend!
Josh was fantastic and so helpful!
Josh was amazing! Quick, efficient!
Josh was very quick but thorough in his job. We are very satisfied
Logan with Safe Dry carpet cleaning was excellent in his work , excellent in communication and in time!
Just had Logan clean my carpets, and removed all the pet stains from my little Buddy, who recently passed. The carpeting here l believe is original to the apartment, making it about ten years old. They look fantastic now! This young Man did a phenomenal job! His work ethic and manners are outstanding! It almost…
Great job, Josh was fast clean and easy to work with. Came in and out for a master bed and hallway and was gone within the hour. Would highly recommend!
Josh was amazing. Quick service. Amazing quality.
Austin did a great job. Paid attention to details and ensured I was happy with the results.
They were amazing! Explained the whole process to me , explained every detail of the payment so there was no hidden fees, and gave me options for different payments. My sectional looks great and smells great! Highly recommend doing business with them!
Logan R. was amazing! Was very respectful and checked in with me during the process! Was honest and I didn’t feel like he tried to lie about prices or anything. I WILL be using him again in the future and love the work he provided! :) first time customer:)
I was absolutely blown away by the service provided. These days it's rare but it was a pleasure spending money with this company! Excellent communication, quick appointment and fair pricing! Logan, the service tech was a delight! Have already bragged on their service and sent two referrals!
Great experience from start to finish! They were able to get me scheduled the same day, which I really appreciated. Jacob was very communicative and sent a text before arriving, and throughly explained what he was doing throughout the process. My carpet looks fantastic. Highly recommend!
Great service! Jordan was very professional and knowledgeable about getting rid of the pet stains/odor in our carpet!
Excellent job!
Safe-dry and Cory were great! I needed quality work quickly and they did a fantastic job. Easy to work with and affordable! No headaches, no hidden fees, everything up front... what a friendly concept.
KJ was very polite and professional and efficient. My carpet looks great and I am very happy with the results. I spoke with Summer and Chandler in the office and both were helpful and responsive. I will definitely use their services again.
Cory was great. Talked with me through pricing, was quick and my carpets looked amazing. Definitely would have him back again.
Xavier did a great job cleaning our upstairs carpet. He was personable & professional. The carpet looks awesome!
CHANDLER was great. He arrived on time and assessed the situation immediately. He was very informative when it came to the solutions and what I needed and didn’t need. He was very budget friendly and I am very satisfied with him, as well as the company. This guy really understands what he does for a living & knows…
Gentleman was professional and polite and informative. Would absolutely use again.
K.J. did a fantastic job cleaning our carpets, rug and couch!
Chandler was great, and even showed up early. In and out very quick and did a great job.
Xavier was friendly, polite, thourough, and my rugs looked so very good! Thank you!
Chandler was on time and did a fantastic job. Highly recommend him and this company for all your rug cleaning needs.
KJay was awesome. Very nice and he did a great job!!
Xavier did a wonderful job on my large area rug!! It smells so much better
Chandler was great. He was budget friendly. I would highly recommend him and his company.
Came home from vacation, found that our dog urinated all over oriental rug! I called safe-Dry and within 25 minutes KJay arrived. He was detailed, informative and respectful. I’m so happy with the outcome.
Chandler was very polite and helpful with his recommendations with the carpet cleaning. We appreciated his honesty and professionalism.
Chandler is the BEST!! Our carpet has never looked or smelled better!! I highly recommend Safe-Dry!!
Chandler was on time & very informative, thorough, & HONEST. He told me everything I needed to know up front & had no extra surprises. I feel like he really knows a lot about rugs. Safe Dry & Chandler is who I will use from now on. I highly recommend! I am also highly impressed and satisfied with his professionalism. Ask for Chandler!!
Chandler was very professional, respectful, & thorough. I highly recommend this company. I am extremely satisfied & very impressed. Ask for Chandler!!!!
Thought had to replace carpet, but Chandler did a fabulous job!
Chandler was very nice. The rug looks fantastic but
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 104 | $170–$340 |
| Pet stain & odor removal | 77 | $153–$366 |
| Upholstery cleaning | 46 | $189–$377 |
| Carpet steam cleaning | 43 | $170–$371 |
| Area rug cleaning | 43 | $176–$453 |
| Drapes & curtain cleaning | 2 | $276–$838 |
