How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORESafe-Dry Carpet Cleaning of Franklin
Smyrna, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #187Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 4.9★ from 961 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Safe-Dry Carpet Cleaning of Franklin for 6 kinds of job.
Safe-Dry Carpet Cleaning of Franklin for upholstery cleaning
Clear ✕All 46 Google reviews tagged “Upholstery cleaning” · showing 40
Josh did a good job
I would not recommend this company. My couch didn’t look any different after the first service. I called them and they did come back but the sofa looked a little better but not much. Logan (the second technician) was very nice and accommodating and understanding. I just think their product or technique does not do…
Josh was on time, and took care of all our cleaning jobs on the furniture we had issues with. Fast a friendly.. thank you so much.
Logan was very helpful and helped me make the right decision for what I needed. He was knowledgeable and courteous. I highly recommend Quick Dry if you need some furniture cleaned.
Josh did a great job cleaning my white area rug and white sectional. He managed to get really old stains out and now they look close to new!! Thank you.
Josh did an amazing job! Everything turned out wonderfully!
Our Tech, Logan, arrived on-time, explained the price options, and worked efficiently to clean our area rug and two matching sofas. We are extremely pleased with the results, and the short dry-time is a plus! I highly recommend Logan and Safe-Dry Cleaning and will definitely use them for our future cleaning needs.
The technician was great—he communicated very well, was very kind, and even helped me treat my futon for free. Unfortunately, I’m giving 2 stars because I paid $350 for the couch cleaning and don’t feel the results justified the price. As the photos show, a lot of the visible water staining/discoloration remained…
Logan was very pleasant to work with and was very thorough!
Logan was great to work with
Logan did a great job and was able to price match
Did a great job. Very professional explaining the process & attention to detail. Just a sweetheart !
Logan arrived on time. He was quick to provide a quote and immediately went to work. He was polite and professional. He made recommendations but didn’t pressure and showed the options available. We will continue to use SafeDry.
Logan R was fantastic! Requested and serviced same day! Quick service and very informed! Couch looks basically brand new!
Logan was polite, professional, and did a great job cleaning my sofa and love seat. Would definitely recommend.
Great service and quick work !!!!
Logan R was incredible today- he was very thorough and efficient. He answered all my questions and now my couches look good as new! Absolutely recommend him!
Josh was fantastic with a quick service and deep cleaning of our carpets and chairs.
Logan R was so nice and respectful! He did a great job and was so quick!
Josh was awesome. Worked his butt off and was super knowledgeable. Make sure you to ask for him!
They were amazing! Explained the whole process to me , explained every detail of the payment so there was no hidden fees, and gave me options for different payments. My sectional looks great and smells great! Highly recommend doing business with them!
Logan was wonderful. Very polite and thorough. He explained the process to me and executed the work in a nice timely manner. The couch looks great! I would recommend this company and Logan, to friends and family every time!
Logan was very professional! He worked efficiently and explained everything he was doing. Our couch looks brand new! Highly recommend this company and their services, we are very pleased.
Josh came and cleaned our couches and dining chairs. To say we’re impressed is an understatement. Everything smells so good, all stains are gone, and we are so happy. We will be recommending them to all of our friends.
Safe Dry provided excellent service from start to finish. They notified me right away about a traffic delay and still made sure we were taken care of the same day. Jacob arrived later, was extremely polite and professional, and did a fantastic job on both our carpet and upholstery. Very impressed with both the company’s communication and Jacob’s work!
Excellent job!
K.J. did an excellent job! He came out in a timely manner, was very respectful, and mattress was good as new when he left. Thanks again!!
K.J. did a fantastic job cleaning our carpets, rug and couch!
I had a good experience with Safe Dry. The technician, Cory, was professional and knowledgeable. He helped find the best option in our budget and followed-up to ensure the cleaning met our needs.
Chandler did a FANTASTIC job! He was courteous, pleasant and professional. He thoroughly explained the cleaning process, and explained the optional other services without making us feel pressured. We did opt to have extras because of heavy use. The cleaning was quick & we are extremely pleased with the end result. I…
Xavier very professional and great work
Chandler was very professional, respectful, & thorough. I highly recommend this company. I am extremely satisfied & very impressed. Ask for Chandler!!!!
Chandler was great and really helped make an older sectional that I absolutely love look so much better. Pets and kids have taken a toll on my favorite couch and we had realistic expectations. He was professional and friendly and gave great tips on how to care for issues I have with my sofa. He’s a true asset to the…
Richard did an amazing job with my oriental rugs and sectional. It was more expensive then I anticipated but it was well worth it! He was very knowledgeable and walked me through my options and the process. I highly recommend him and Safedry.
Jacob was awesome! Professional, on time, hard working! Great job!
Ro did great!
Jacob did exactly what we needed in a precise and professional manner. Would recommend to anybody looking for these services.
Jacob & Ro did great!
Great job by Jacob!!
Zach and Chandler were awesome and took care of everything we asked for plus more
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 104 | $170–$340 |
| Pet stain & odor removal | 77 | $153–$366 |
| Upholstery cleaning | 46 | $189–$377 |
| Carpet steam cleaning | 43 | $170–$371 |
| Area rug cleaning | 43 | $176–$453 |
| Drapes & curtain cleaning | 2 | $276–$838 |
