How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%89+21.6Value 14%94+13.3Replies to reviews 7%98+6.9Craft & service penalty80−2Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORESafe-Dry Carpet Cleaning of Germantown
Memphis, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #224Position by Experts Score among all companies we track in this category. of 294 carpet cleaning · 4.9★ from 1,932 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.
Reviews for your job
Customers hired Safe-Dry Carpet Cleaning of Germantown for 8 kinds of job.
Safe-Dry Carpet Cleaning of Germantown for area rug cleaning
Clear ✕All 107 Google reviews tagged “Area rug cleaning”
Eric C. Was super helpful. Service was able to show up same day. Within about 2 hours of initial phone call.
Keyvion was outstanding. So professional and really worked hard to remove some very tough stains!
Robby was great...on time...polite...explained things well, and personable! He cleaned carpets and all the tile in my home in 3 hours! It looks great and I'm a happy lady! I highly recommend Safe-Dry.
Tyler is friendly, knowledgeable, easy to work with and did a great job reviving a rug that needed a new life. Very happy with the service from Safe-Dry and will be back for other rooms in the house.
Eric Cole was outstanding! He was friendly, knowledgeable, punctual and hard working! We will use SafeDry and hopefully Christopher again. Thank you so much.
Eric put his all into my rugs, Very happy!
Keyvion did an awesome job.
Keyvion
Kevion Phillips was amazing. He did a great job on our area rug. He was very professional with great customer service skills.
Convenient and timely service
Jordan was awesome. Punctual, thorough, and explained everything including costs.
What a pleasant young man. Dominique was very helpful telling me what all my carpet needed. He was punctual and got right to work. Will diffently call SafeDry again.
Marvin was so great!
Very friendly! Worked so hard and went above and beyond!
Robby was great! Fast appointment, quick and efficient serve, personable service.
Walter did a great job!
Robby was very efficient and did great work at reasonable price.
Marvin did a great job cleaning my rug and sofa and chair. Very professional and friendly.
Dominique did a great job for us!
Marvin did a great job, very professional and great customer service. Highly recommend!
Dominique did a great job cleaning the rug! I got one from a garage sale that needed a much work and a deeper clean and he was able to give it a new life !
Jimmy did an awesome job! We had a rug that had water damage with mold and an awful smell. He got here on time, and our carpet looks and smells just like new! 10/10 HIGHLY recommend and we will definitely use safe-dry again in the future!
Jimmy did a great job. My rugs look new again.
Very professional and did an excellent job. My carpets and rug looked brand new! They gave 110% and answered all of my questions.
Safe-Dry did a great job on an area rug in our house. Ode was knowledge, thorough and professional.
They did a great job and didn't take a long time to do it in! A few spots are a bit wet due to pet stains. But I'm pleased with how it looks!
My dog got sick, all over my carpet, & Marquise got it looking like new again! Very professional, friendly, & fantastic work.
Dominic was on time and professional. Will definitely use the service again!
Marcus did an excellent job and was very polite and professional
Marquise was very professional and did a wonderful job.
Price up front and efficient service. Good job
They were able to coke out the same day I called, the team was on time and very professional. I would definitely use them again.
Skylor didn’t leave until we were completely satisfied. He was very thorough and particular
Earl is one of the nicest people we have ever met. Exceptional customer service!
Tae was very professional and done a very good job of cleaning my carpet. I've had my carpet cleaned many times but this was the best service and quality cleaning that I've ever received.
Trying to get my house on the market so, I'm a little stressed. Six kids have done a number on my carpet. Richard was very professional & knowledgeable, he made the whole process easy. Could not be happier with the results!!
Great service. Professional and funny guy.
Darren did an excellent job. He needs a day off with pay!!
Chris was so professional. He was also very thorough and detailed about the process and what I could expect. I was truly amazed and impressed with the quality and outcome. I will definitely request him again. Job well done!
Excellent service from Drew and Terrell. I highly recommend this company for area rug cleaning.
Darren did an excellent job! He was polite and professional. I would highly recommend this company! My carpet looks brand new. The pricing is very affordable. I'll definitely be using this company again. Thanks again Darren!
Great service
I am very satisfied with Safe-Dry! Chris was professional and friendly during the whole cleaning!
Our technician, Drew Meyers was very professional and thorough. Our carpets look amazing!
Darren came out & cleaned the area rug in our den. He was just awesome & made our rug look brand new! We will definitely be back!
Technician Prince Givens was very knowledgeable and professional. Job quality was very good. I now have a better idea of what I need in cleaning. Will use service again.
We have an old dog that has left his mark in all the bedrooms. Carpets came out perfect! Not a single spot left behind! Highly recommend them!
Mark was my technician today…he was great…professional and he did a fantastic job!! I highly recommend him and the company.
Have not received clean rug back but Matthew was excellent.
Nice guys, Vonn and Chris did a great job!
Service provided was professional and to my satisfaction. I recommend Safe Dry. Happy customer.
Chris is a very professional guy. He’s very knowledgeable & cares about his services. Thanks Chris for a job well done!
Great service and a job well done!
Great service from Pip the technician.
Prince was very great fast and understanding…..my area rug looks brand new again I highly recommend to everybody looking for carpet cleaning services.
Very responsive. The rug is cleaner than I have ever gotten it and I believe the smell is gone. I have not laid it out yet because I just moved but it smells okay. Mark edwards was a very pleasant young man. He carried that heavy rug up to the 3rd floor alone. Thx. Mark Edwards.
Amazing smell and my carpet looked like new again.
Daniel offered a most professional service, amazing job, can't recommend him enough!
They were great!! They arrived early finished on time and the results was amazing. I have a pet and I had problem areas on my carpets. They removed all stains! My business is definitely locked for my home or commercial property.
After some clarification about the service and price, I feel we got a good product
Josh did great! Thanks for excellent service!
Excellent customer service. Definitely use them again. I am a happy lady today with my clean carpet and area rug.
I was very satisfied with Chris! What a wonderful person. Very professional, great job, very happy!
Excellent efficient service
Safe-Dry cleaned my 20 year old area rug and it looks fantastic. Dan Morgan was the technician that came out to pick it up. He was very thorough and answered all of our questions.
Nicholas is awesome....great technician. He's on time and talk and broke down all the prices for me and letting me know what best for the carpet. He came and did a wonderful job. Thanks so much.
Chris was professional and completed the job in a timely manner. Rugs look great!
He did a great job ! 👏
Chris was very professional and pleasant !. He was able to work with me on payment . Keep him working for you . ! . Great job . Rug smells fresh . And looks bright . Thanks .
CHRIS was fantastic. I called in the morning and he came a few hours later .rug looks fantastic.
Great job, keep up the good work.
Brance was great! Very professional and knowledgeable! My house smells fresh and clean again! He cleaned my outdoor furniture cushions as well! Ready for summer! Thanks again! Will definitely call Safe-Dry for future cleaning jobs!
Chris was absolutely amazing! Professional, efficient and beyond helpful. He did exactly what I needed! Would use absolutely use again!!
Thank you so much for removing those pesky stains that I couldn’t get out! Husband and I tried for some time and couldn’t! The employees Josh and Dustin were able to take them out quickly and efficiently. Once again thank you tons for your awesome help! Definitely a repeat customer if I ever need a cleaning again.…
Willie was great!! Went above and beyond to make sure I was satisfied. Thank you!
They were great! Super friendly on the phone and the tech was in person as well. He explained all of the options and wasn’t overly “sales pitchy”. He did a great job and was very efficient! There were a couple of spots he went over multiple times to make sure it was done well!
Nick was very professional and pleasant.
They told u it be clean in 7days they bought our rig back 2 weeks later with mold an unclean. You can’t talk to anyone always get an answer machine I would never recommend them to anyone
Aaron was exceptional!! He not only delivered my rug on time, but he spent the time to help me adjust my rug ANNNNNNNNND saved my tv from falling over. I am very happy with my service.
I was excited about getting an appointment so quickly this week. Antonio came out to my home and was very professional, respectful and courteous. Over the telephone, I was quoted approximately $265 as an estimate for the work I was requesting to clean my carpets. After giving Antonio the walk through and removed…
Brannigan did a fantastic job with our area rugs, two chairs and couch. Highly recommend this company. Thank you so much!
Devonte did an outstanding job For us. He was very professional.
Kobe DID an amazing job
Super friendly and curtuous, got the job done very well. Would definitely hire again.
Micheal Simmons was very professional and kind. Help fix a problem and got the work done when we needed it. I recommend that you request his services when going through safe-dry. He’ll be the one to accommodate you and your needs.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 242 | $164–$340 |
| Carpet steam cleaning | 232 | $176–$377 |
| Carpet cleaning | 142 | $176–$390 |
| Pet stain & odor removal | 119 | $158–$384 |
| Upholstery cleaning | 110 | $189–$384 |
| Area rug cleaning | 107 | $183–$453 |
| Flooring | 27 | $227–$705 |
| Water damage-related mold removal | 9 | — |
