Experts Reviews · Company report
Safe-Dry Carpet Cleaning of Germantown logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%89+21.6Value 14%94+13.3Replies to reviews 7%98+6.9Craft & service penalty80−2Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Safe-Dry Carpet Cleaning of Germantown

Memphis, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #224Position by Experts Score among all companies we track in this category. of 294 carpet cleaning · 4.9★ from 1,932 Google reviews

Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Safe-Dry Carpet Cleaning of Germantown is better than 92% of carpet cleaning.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Safe-Dry Carpet Cleaning of Germantown is better than 89% of carpet cleaning.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Safe-Dry Carpet Cleaning of Germantown is better than 80% of carpet cleaning.A
80
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Safe-Dry Carpet Cleaning of Germantown is better than 94% of carpet cleaning.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Safe-Dry Carpet Cleaning of Germantown is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Safe-Dry Carpet Cleaning of Germantown is better than 98% of carpet cleaning.A
98

Reviews for your job

Customers hired Safe-Dry Carpet Cleaning of Germantown for 8 kinds of job.

Safe-Dry Carpet Cleaning of Germantown for carpet steam cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.232
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$176–$377
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Carpet steam cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#30 / 181
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 232 Google reviews tagged “Carpet steam cleaning” · showing 40

justin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Eric

Reasonable priceCarpet steam cleaning
Jerrica1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Keyvion did great cleaning all 4 of my bedrooms and stairs and it only took maybe 2 hours. He was very professional and a respectful young man. In my opinion he went above and beyond to make sure he did a good job, would definitely recommend him to anyone. 10 out of 10.

Paid $350–400Great priceCarpet steam cleaning
stevenpom1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Keyvion

Paid $500+Reasonable priceCarpet steam cleaningFlooring
Suzanne8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Marvin did a great job on my floors and stairs.

Paid $500+Reasonable priceCarpet steam cleaning
Zandra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Keyvion is a very professional young man. He did an amazing job on the carpet. Would definitely recommend him and the company to friends and family. I am very satisfied with the outcome. Overall excellent experience.

Paid $250–300Great priceCarpet steam cleaning
Ronald6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Keyvion

Paid $150–200Reasonable priceCarpet steam cleaningCarpet cleaning
William2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The work that Tyler did was immaculate. Made my carpet look brand new!!

Great priceCarpet steam cleaning
Terrica11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Eric did an awesome job on my carpets, he is professional, was on time and very thorough. Would highly recommend.

Carpet steam cleaning
Aglesia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Tyler did an amazing job!!

Paid $200–250Reasonable priceCarpet steam cleaning
amari1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

THE SERVICE WAS PHENOMENAL!!

Paid $150–200Great priceCarpet steam cleaning
Shyy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

ERIC DID A AMAZING JOB , VERY PROFESSIONAL AND WILL DEFINITELY WORK WITH YOU , 💗💗

Paid $150–200Great priceCarpet steam cleaning
Patricia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Tyler did a tremendous job! He was friendly and hard working. Fantastic!

Paid $500+Reasonable priceCarpet steam cleaning
Mr1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Tyler did an excellent job when he came to my home! If I ever need my carpets cleaned again im definitely asking for him!

Reasonable priceCarpet steam cleaning
MaryLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Keyvion

Paid $300–350Reasonable priceCarpet steam cleaning
Colleen7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Keyvion did a great job and was very patient and thorough.

Paid $500+Not sureCarpet steam cleaning
Meredith8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Super knowledgeable, very friendly and did a great job. With 4 dogs and a cream colored couch, I didn’t expect such great results.

Paid $500+Reasonable priceCarpet steam cleaningUpholstery cleaning
Regina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Keyvion was awesome!

Paid $500+Reasonable priceCarpet steam cleaning
mrpankayke1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★

Keyvion

Paid $500+Reasonable priceCarpet steam cleaning
George12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Keyvion

Paid $500+Great priceCarpet steam cleaning
Joseph6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Keyvion did a great job on my room and steps.

Paid $300–350Great priceCarpet steam cleaning
Chera2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

KP did a great job and was very professional. Will definitely use this company again!

Carpet steam cleaning
Elizabeth10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Kp did an amazing job I would recommend him specifically.

Paid $500+Great priceCarpet steam cleaning
Dorothy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Kp - Very Nice Gentleman, He did A Very Good Job and Very Fast!! THANKS ❤️

Paid $200–250Great priceCarpet steam cleaning
Clyde4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Kp did well

Paid $250–300Great priceCarpet steam cleaning
JessieLocal Guide · 84 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We are a big family and have young kids and a pet. 😳 you can imagine our carpet. We spoke with more than 1 company and we chose SafeDry for more reasons than cost. Not only did they..Robbie... he is our AMAZING technician...work with us on pricing ... he was also very thorough and professional... while giving…

Customer photo from Jessie's reviewCustomer photo from Jessie's reviewCustomer photo from Jessie's review
Paid $500+Great priceCarpet steam cleaningGeneral carpet cleaningCarpet cleaning
Debbie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Keyvion did an amazing job! So kind !

Paid $500+Great priceCarpet steam cleaningUpholstery cleaning
Naifeese3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Kevion did an amazing job! He was very warm and friendly and I love the results.

Customer photo from Naifeese's reviewCustomer photo from Naifeese's reviewCustomer photo from Naifeese's reviewCustomer photo from Naifeese's review
Paid $100–150Great priceCarpet steam cleaning
Jacque5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jordan was very professional and did an exceptional job with our carpets. Highly recommend!

Paid $200–250Great priceCarpet steam cleaning
Orlando3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I recently purchased a home in Memphis and needed to have the carpets deep cleaned as the former owners had pets. Robby Vincent was my Tech and he did an amazing job. Tha carpets had never been cleaned and Robby got 6 years of dirt and pet odors out and has the carpets looking almost new. Robby was personable,…

Paid $500+Reasonable priceCarpet steam cleaning
Carletus2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great young man who did a great job on the floors and an even better job with the sales of the value of the product and services. Very personable & articulate in his whole presentation.

Paid $150–200Reasonable priceCarpet steam cleaningUpholstery cleaning
Tracy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Extremely professional not to mention did an exceptional job on my carpet. The price was absolutely affordable. It’s a Must you try them. My carpet looks new. Don’t take my word Book Book Book! You’ll be extremely satisfied. Had an honor working with KP.

Paid $350–400Great priceCarpet steam cleaning
RitaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The technician was very professional and attentive. Focuses more attention on details. Very pleased with the outcome. Thank you KP!!!

Paid $200–250Reasonable priceCarpet steam cleaning
Dionne11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

KP was very professional and did a great job on my carpet!

Paid $250–300Reasonable priceCarpet steam cleaning
Justin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great guy. Very good customer service. Very well mannered. If i used your service again i would ask for him specifically.

Paid $200–250Reasonable priceCarpet steam cleaning
Alex1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Robby Vincent came out to clean our carpets a few weeks ago and did an amazing job! When we moved into our home, there were a few old pet stains on the carpet from the previous owners and he was able to get them all out! I'm looking forward to having him back to have our couches deep cleaned. He was super friendly, efficient, and did a great job!

Paid $200–250Great priceCarpet steam cleaning
Elsie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Marvin did a fantastic job cleaning My carpet. I would highly recommend this tech.

Paid $100–150Reasonable priceCarpet steam cleaning
Cheryl1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Marvin did a fantastic job deep cleaning my rugs and upholstery. He was so professional and very detail-oriented. He is clearly a perfectionist when it comes to his work. He works fast and is extremely thorough. He's also super nice and real easy to be around. I will definitely use Safe-Dry again and request Marvin. Very happy customer.

Carpet steam cleaningUpholstery cleaning
Marina9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Jordan Love was our carpet cleaner. He was quick and professional and our carpets look better than they have in years! 10/10 recommend!

Paid $250–300Reasonable priceCarpet steam cleaning
Dan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very good results for both carpet and hardwood. Arrived on time and kept in touch via text messages.

Paid $450–500Reasonable priceCarpet steam cleaningFlooring
AliceLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very friendly and professional staff.

Paid $200–250Reasonable priceCarpet steam cleaning

Show more carpet steam cleaning reviews (192 more) →

Price

$315+11% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 32%Reasonable 59%Overpriced 5%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning242$164–$340
Carpet steam cleaning232$176–$377
Carpet cleaning142$176–$390
Pet stain & odor removal119$158–$384
Upholstery cleaning110$189–$384
Area rug cleaning107$183–$453
Flooring27$227–$705
Water damage-related mold removal9—

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