How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%89+21.6Value 14%94+13.3Replies to reviews 7%98+6.9Craft & service penalty80−2Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORESafe-Dry Carpet Cleaning of Germantown
Memphis, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #224Position by Experts Score among all companies we track in this category. of 294 carpet cleaning · 4.9★ from 1,932 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.
Reviews for your job
Customers hired Safe-Dry Carpet Cleaning of Germantown for 8 kinds of job.
Safe-Dry Carpet Cleaning of Germantown for carpet steam cleaning
Clear ✕All 232 Google reviews tagged “Carpet steam cleaning” · showing 80
Eric
Keyvion did great cleaning all 4 of my bedrooms and stairs and it only took maybe 2 hours. He was very professional and a respectful young man. In my opinion he went above and beyond to make sure he did a good job, would definitely recommend him to anyone. 10 out of 10.
Keyvion
Marvin did a great job on my floors and stairs.
Keyvion is a very professional young man. He did an amazing job on the carpet. Would definitely recommend him and the company to friends and family. I am very satisfied with the outcome. Overall excellent experience.
Keyvion
The work that Tyler did was immaculate. Made my carpet look brand new!!
Eric did an awesome job on my carpets, he is professional, was on time and very thorough. Would highly recommend.
Tyler did an amazing job!!
THE SERVICE WAS PHENOMENAL!!
ERIC DID A AMAZING JOB , VERY PROFESSIONAL AND WILL DEFINITELY WORK WITH YOU , 💗💗
Tyler did a tremendous job! He was friendly and hard working. Fantastic!
Tyler did an excellent job when he came to my home! If I ever need my carpets cleaned again im definitely asking for him!
Keyvion
Keyvion did a great job and was very patient and thorough.
Super knowledgeable, very friendly and did a great job. With 4 dogs and a cream colored couch, I didn’t expect such great results.
Keyvion was awesome!
Keyvion
Keyvion
Keyvion did a great job on my room and steps.
KP did a great job and was very professional. Will definitely use this company again!
Kp did an amazing job I would recommend him specifically.
Kp - Very Nice Gentleman, He did A Very Good Job and Very Fast!! THANKS ❤️
Kp did well
We are a big family and have young kids and a pet. 😳 you can imagine our carpet. We spoke with more than 1 company and we chose SafeDry for more reasons than cost. Not only did they..Robbie... he is our AMAZING technician...work with us on pricing ... he was also very thorough and professional... while giving…
Keyvion did an amazing job! So kind !
Kevion did an amazing job! He was very warm and friendly and I love the results.
Jordan was very professional and did an exceptional job with our carpets. Highly recommend!
I recently purchased a home in Memphis and needed to have the carpets deep cleaned as the former owners had pets. Robby Vincent was my Tech and he did an amazing job. Tha carpets had never been cleaned and Robby got 6 years of dirt and pet odors out and has the carpets looking almost new. Robby was personable,…
Great young man who did a great job on the floors and an even better job with the sales of the value of the product and services. Very personable & articulate in his whole presentation.
Extremely professional not to mention did an exceptional job on my carpet. The price was absolutely affordable. It’s a Must you try them. My carpet looks new. Don’t take my word Book Book Book! You’ll be extremely satisfied. Had an honor working with KP.
The technician was very professional and attentive. Focuses more attention on details. Very pleased with the outcome. Thank you KP!!!
KP was very professional and did a great job on my carpet!
Great guy. Very good customer service. Very well mannered. If i used your service again i would ask for him specifically.
Robby Vincent came out to clean our carpets a few weeks ago and did an amazing job! When we moved into our home, there were a few old pet stains on the carpet from the previous owners and he was able to get them all out! I'm looking forward to having him back to have our couches deep cleaned. He was super friendly, efficient, and did a great job!
Marvin did a fantastic job cleaning My carpet. I would highly recommend this tech.
Marvin did a fantastic job deep cleaning my rugs and upholstery. He was so professional and very detail-oriented. He is clearly a perfectionist when it comes to his work. He works fast and is extremely thorough. He's also super nice and real easy to be around. I will definitely use Safe-Dry again and request Marvin. Very happy customer.
Jordan Love was our carpet cleaner. He was quick and professional and our carpets look better than they have in years! 10/10 recommend!
Very good results for both carpet and hardwood. Arrived on time and kept in touch via text messages.
Very friendly and professional staff.
Robby did an awesome job cleaning our carpet!!!
Robby did such an amazing job. I highly recommend! Both Carpets were clean and could tell the difference immediately!
Excellent work! Marvin was fast, professional and did a great job.
Jordan arrived on time, provided clear information about the service and fee PRIOR to doing the job. Pleased with cleaning process and plan to use the cleaning service again.
*Marvin did a great job and I am excited about having him back to do our rugs!!
Jacob was awesome and very professional in his detail work!! Definitely will call on Jacob again!!
Outstanding Performance. Love how Mr Jordan Love took his time with cleaning our carpets.
Great work! The carpet looks better than ever fresh, like new, and smells amazing.
Today was my first time using this company and I can say. Jordan was not only professional but he did an amazing job in my game room. I definitely recommend.
Jordan love was prompt and on time. He arrived with a smile and ready for the job. He was done speedy quick. Thank you soo much Mr. Jlove deep cleaned to PERFECTION!
Robby Vincent was my technician. He was professional and did a through job of explaining fees and prices. His work was awesome. My carpet looks great and I’m very satisfied. I would use his services again in the future.
We had a great experience with SafeDry in Germantown! They gave us a great quote and sent someone out within the hour we called. Robby did an excellent job. Would use them again for sure.
Wonderful customer service! Expert in carpet and cleaning needs!
Marvin did an excellent job. He was efficient and professional.
Marvin did a fantastic job! He was thorough and paid attention to detail. Will definitely use again in the future.
Dominique did a very nice job and was very professional.
Dominique Bailey
Excellent service and cleaning job. Highly recommend
Great job Dominique he was very helpful and did a great job! Will be booking again
Dom did a great job! He was polite, efficient, and knowledgeable about the product. We will be calling again!
Great job and great young man. Carpets look great!!
Robby Vincent did an excellent job. He was on time, professional, knowledgeable, courteous, and efficient. It was pleasure to business with this company.
Robby Vincent, came out same day, less then 3 hours of me calling all while we are still dealing with ice on the ground!!!! 10000/10 I highly recommend
Great service
Dominique Bailey was very professional and did a great job !
I was very pleased. The gentleman that came out was Dominique Bailey. This was my first time to use Safe-Dry. I will use them again.
Professional and did a great job.
Dominique did a great job. Arrived on time and was very professional.
Dominique
Dominique Bailey
He did a great job! Recommend
Dominique was a great guy very well mannered respectful he went above and beyond to let us know about our carpet exactly what steps needed to be done with our carpet we appreciate it. He went on and took the measurements and did it and made it smell good.
Marvin did a great job and the carpet looks great
Edward did an excellent job! My carpets look brand new! This is a trusted company for me, very professional and friendly.
Dominique was so helpful my carpet looks brand new. Great Christmas present to myself. Thank you so much
Everything smells great and clean! Thank you!
Dominique very professional Very thorough and checked with us to make sure we were satisfied about all the spots during the process
Marvin did great! Friendly and thorough and left the house better than he found it.
Robbie did a great job.
Dominique was very professional and very detailed oriented!!! Could not believe he was able to restore my carpet back to looking new!!!! Company has definitely gained a new customer for the long haul!!!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 242 | $164–$340 |
| Carpet steam cleaning | 232 | $176–$377 |
| Carpet cleaning | 142 | $176–$390 |
| Pet stain & odor removal | 119 | $158–$384 |
| Upholstery cleaning | 110 | $189–$384 |
| Area rug cleaning | 107 | $183–$453 |
| Flooring | 27 | $227–$705 |
| Water damage-related mold removal | 9 | — |
