How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%89+21.6Value 14%94+13.3Replies to reviews 7%98+6.9Craft & service penalty80−2Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORESafe-Dry Carpet Cleaning of Germantown
Memphis, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #224Position by Experts Score among all companies we track in this category. of 294 carpet cleaning · 4.9★ from 1,932 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.
Reviews for your job
Customers hired Safe-Dry Carpet Cleaning of Germantown for 8 kinds of job.
Safe-Dry Carpet Cleaning of Germantown for flooring
Clear ✕All 27 Google reviews tagged “Flooring”
Robby was great...on time...polite...explained things well, and personable! He cleaned carpets and all the tile in my home in 3 hours! It looks great and I'm a happy lady! I highly recommend Safe-Dry.
Keyvion
Keyvion
Very good results for both carpet and hardwood. Arrived on time and kept in touch via text messages.
Robby Vincent was our technician. He arrived promptly, was super polite, and finished the project quickly. Our floors look great and the whole office smells fresh and clean! Highly recommend!
Excellent work! Marvin was fast, professional and did a great job.
Dominique Bailey
Everything smells great and clean! Thank you!
Dominique was great. Super nice and the floors look so good. Thank you again
Joshua was a great technician dry cleaning our carpet! Incredibly professional, came early and a quick amazing job done well!
Excellent young man. Great job.
They are wonderful! Chris was a blessing! Thankful for the time and care taken towards our home and improving the state of our floors. Very thorough in explaining processes and treatments beefed. Chris was respectful above all else. Definitely recommended this business based on Chris’s professionalism and care
Very personal service based upon my specific needs
Carpet looks fantastic. Tile floors are super clean. Very pleased with the results and professionalism of the technician. Highly recommend.
Josh did a great job. He was polite and professional.
Nicholas was great to work with! I would highly recommend Safe-Dry for any carpet cleaning. My carpets look great with fewer chemicals and shorter dry time! This is my second time to use them, and I wouldn’t hesitate to use them again.
Brance was our technician and he was absolutely the best. He explained the process and was very patient with my not so patient elderly veteran husband. The service was everything Chaz said it would be when scheduling. Will definitely use them on a regular.
Chris was wonderful, professional and carpets look great and smell good.
The young man was very professional and polite. But I returned the next day at my new house that we got our carpet cleaned at and the pet odor is still there I don’t see anything clean about the carpets either I definitely want my money back
Brance was great! Very professional and knowledgeable! My house smells fresh and clean again! He cleaned my outdoor furniture cushions as well! Ready for summer! Thanks again! Will definitely call Safe-Dry for future cleaning jobs!
Chris was great to work with. He really knows his flooring. His work area was clean, and he gave good comments on next steps.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 242 | $164–$340 |
| Carpet steam cleaning | 232 | $176–$377 |
| Carpet cleaning | 142 | $176–$390 |
| Pet stain & odor removal | 119 | $158–$384 |
| Upholstery cleaning | 110 | $189–$384 |
| Area rug cleaning | 107 | $183–$453 |
| Flooring | 27 | $227–$705 |
| Water damage-related mold removal | 9 | — |
