Experts Reviews · Company report
Safe Haven Fitness logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%89+21.6Value 14%79+11.2Replies to reviews 7%100+7.1Craft & service penalty73−2.7Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Safe Haven Fitness

Alpharetta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #65Position by Experts Score among all companies we track in this category. of 94 personal trainers · 4.9★ from 201 Google reviews

Report card

Percentile vs other personal trainers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Safe Haven Fitness is better than 93% of personal trainers.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Safe Haven Fitness is better than 89% of personal trainers.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Safe Haven Fitness is better than 73% of personal trainers.B
73
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Safe Haven Fitness is better than 79% of personal trainers.B
79
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Safe Haven Fitness is better than 100% of personal trainers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Safe Haven Fitness is better than 100% of personal trainers.A
100

Reviews for your job

Customers hired Safe Haven Fitness for 3 kinds of job.

Safe Haven Fitness for personal training

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.35
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Personal training”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 9
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.96%

All 35 Google reviews tagged “Personal training”

LynnLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

This is a supportive, well managed, and expertly staffed boutique gym and personal coaching experience. Workouts are quick and precise. After six years of being sedentary, I look forward to moving my body again. After three weeks, I feel stronger, more agile, and more energetic. I appreciate the coaching model…

Great pricePersonal training
SamKHarveyLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

This gym is amazing- the staff the coaches and the members. It is the first gym training program that I will stick to because it’s a full body workout each session and is 30 minutes. Even someone undisciplined (like myself) can do this and feel stronger and better! ✨ ⭐️

Reasonable pricePersonal trainingNutrition consulting
ElyseLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

This is my happy place and I’m so glad THEY found ME. I walked in and was immediately comfortable with the age group and various levels of conditioning. The trainers Chris, Wade, Wes, Alex are very knowledgeable and really care. Wish I had explored this type of of exercise sooner. Some of my aches and pains are…

Not surePersonal training
BJPLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I just finished my 9th month at Safe Haven Fitness. I haven't felt this strong and physically capable in the last 20 years. It's amazing how much difference three ~20-25 minute strength training workouts combined with nutritional coaching can make. Thursday evening workouts with Coach Wes are the best, he industries me to work hard at every workout!

Reasonable pricePersonal trainingNutrition consulting
Ana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

NO TIME WASTED! In & out- full body workout- a coach demonstrates all of the exercises- they time each session- they make sure you have good form! If you have back, knee, shoulder, etc. issues, they give you an alternate exercise. It's community, support with nutrition, and so much more! My balance,coordination, &…

Reasonable pricePersonal training
Reason3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Coach Chris was great. He was professional and showed that he cared. Highly recommend.

Reasonable pricePersonal training
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great atmosphere and environment! Would highly recommend.

Great pricePersonal training
KimQuy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I absolutely love this workout club. The coaches are knowledgeable, encouraging, and truly care about helping you reach your goals. The workouts are challenging, fun, and personalized to your needs. I feel stronger, healthier, and more motivated every time I leave. Highly recommend.

Reasonable pricePersonal training
Kklane912Local Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★

Do not give these people your number. I filled something out online and they call at least 6 times a day. I wouldn’t join here if you were free and the last gym on earth.

OverpricedPersonal training
gail11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Experienced, knowledgeable trainers. I began going to Safe Haven and enjoy the positive atmosphere and small session size. The trainers pay attention to each individual and make sure the exercises give the best result, while making sure each one is done correctly.

Reasonable pricePersonal training
ChrisLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

My wife has been going to Safe Haven consistently for about four years and I’ve been going for the last two. We try to go three times per week. It is a great facility with patient trainers. The workouts are in a timed, structured circuit. For us it’s a great way to start the day.

Reasonable pricePersonal trainingNutrition consulting
Randall4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The motivation from both my fellow athletes and from these great coaches is exactly what I need to keep ME motivated. It’s a part id my week I can’t give up.

Personal trainingNutrition consulting
Jeanne10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

This facility is wonderful. It caters to adults a little older and has exercises for their specific needs. All staff Wade, Chris, Wes are fantastic. If you sick of trying to do it by yourself or in gyms with people in their perfect outfits come and see for yourself at Safe Haven Fitness and get real results.2 locations Roswell and soon Alpharetta.

Reasonable pricePersonal trainingPrivate lessonsNutrition consulting
GeneLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great workout experience for someone in my age group. Coaches are encouraging and empowering. Plus, it's fun!

Great pricePersonal training
bawani3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Coach Chris is an exceptional trainer who consistently goes above and beyond for his clients. He is highly professional, knowledgeable, and genuinely passionate about helping people achieve their fitness goals. His positive attitude, patience, and encouragement create a welcoming environment, where everyone feels…

Personal trainingNutrition consulting
Sarah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very professional group - extra caring and understanding for your needs. This is where I would come if I lived in the area for strength training and fitness. Each of the coaches are outstanding. Thank you

Reasonable pricePersonal trainingNutrition consulting
Leslie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I have been going to Safe Haven off & on for years, but last year made a commitment to my health. I believe my regular attendance of classes, plus the individualized guidance & support of the coaches played a pivotal role in my quick & full recovery from a complete knee replacement. I deeply appreciate the staff’s…

Reasonable pricePersonal trainingNutrition consulting
BeckyLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Safe Haven is exactly that…a safe place where you feel nurtured. Between the emphasis on the 55+ community, work arounds for injuries and the incredible care the trainers give each participant-haven is a perfect description. I have gained immense strength, balance and enjoy the feeling of a welcoming community. The…

Personal trainingNutrition consulting
Donna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I am amazed that working out could be so much fun! All of the coaches Chris, Wade and Caleb are very attentive and motivating. They are able to adjust each exercise to our individual needs. I’ve only been doing this for a few weeks and I am stronger already. Highly recommend

Personal trainingNutrition consulting
Jeannie13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

This group is awesome for us over 55ers! Great positive coaching, workouts are very great exercise! Love the extra activities like sawnee mountain hike next Saturday as a group!

Reasonable pricePersonal trainingNutrition consultingAerobics
Karin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great place to work out. Friendly and professional!! Staff is concerned with your results and making sure you are on task and reaching your goals.

Reasonable pricePersonal training
Natalie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

If you are 50+ and want to workout in an encouraging and supportive environment, Safe Haven is your place. Even though it’s a small group (8 or less), it feels personal. Today’s session was with Chris. He monitors the group so well and anticipates needs. He’s watched me get stronger and more fit, so he pushes me to…

Reasonable pricePersonal training
TammyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great classes - strength training focused on mature audience. Fast paced, personal attention. All instructors are friendly and helpful - Chris, Kaleb, Wade - exceptional!

Reasonable pricePersonal training
Laura7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Great place! Been coming for 2+ years. Awesome coaches and clients! Don’t hate coming to workout!!

Reasonable pricePersonal training
Randy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Chris always has a great workout for us upper arm stations were awesome.

Reasonable pricePersonal training
EricLocal Guide · 62 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Awesome staff and workouts! Have lost 8 pounds and gotten stronger since starting in mid December 2025.

Reasonable pricePersonal trainingNutrition consulting
Mark2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great experience at Safe Haven. Just getting started back into a routine. Organized small group workout addressing different muscle groups. Great coaches. Constant encouragement and support!

Personal trainingNutrition consulting
Betty5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Safe Haven Fitness has helped me get stronger. I attended the small group training classes three times a week and I am very pleased with the results. The coaching team is wonderful, dedicated and knowledgeable. Best decision I’ve ever made!

Reasonable pricePersonal training
SharonLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Safe Haven Fitness has been a great fit for me. After doing Crossfit training for about 10 years, this was a great transition for me after the gyms closed during Covid. The coaches here are kind and observant and supportive. I leave sessions invigorated and encouraged.

Great pricePersonal trainingNutrition consulting
J4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I have and still have an enjoyment of Safe Haven , When , Cathi ask me to come , was not in the best place at that time , l had lost my wife and sole mate and the best friend in my life my life . Cathi took it upon herself to push me towards overcoming that loss, for that l could never thank her enough. She has been…

Reasonable pricePersonal training
MarianneLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I recently joined Safe Haven and the experience has been transformative in many ways. I'm 65 years old and was very active until sidelined by a serious foot injury, which caused me to lose muscle mass, gain weight, and feel sluggish. Safe Haven changed all that. The trainers are professional, caring, and upbeat.…

Reasonable pricePersonal trainingNutrition consulting
LauraLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rating only, no written review.

Great pricePersonal trainingNutrition consulting
KateLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Reasonable pricePersonal trainingNutrition consulting
Marius2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Great pricePersonal trainingPrivate lessons
Althea5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rating only, no written review.

Not surePersonal trainingNutrition consulting

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 71%Overpriced 3%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Personal training35—
Nutrition consulting18—
Private lessons3—

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