Analyzing 6,558,0166.6M ReviewsFor 18,17918.2K Experts
Google reviewers rate SafeStreets Home Security Indianapolis 4.9 out of 5 based on 1,723 reviews, with the owner responding to 51% of feedback. Customers frequently praise installation technicians for their punctuality, detailed explanations, and patient assistance during system setup. However, some low-star reviews cite issues with post-installation cleanup, missing written instructions, unexpected pricing upcharges, and difficulties accessing camera recordings or support lines.
Data from Google, last updated October 29, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
1,723 Google reviews we collected
Phrases our text analysis found in 1,081 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 1,081 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He was amazing would recommend him for sure very knowledgeable about everything very respectful !”
“They did great work and very secure and safe things”
“Drywall dust everywhere, silicone tube stuck to my bathroom countertop, and the worst?”
“Nasser was very knowledgable & patiently explained each step during installation & walked us through praticing how to use the system.”
“He did everything in a timely manor and was very personable!”
“Last night was a bit chaotic, but this I talk took forever.”
“We are very happy and will recommend this company to others.”
“Easy scheduling process, reasonable price, knowledgeable and courteous installer”
“He gave us a quote for $3000 worth of new devices to install when we had fully intended on using what was already there as it was a fully functioning…”
“Gabriel nlwas very professional and fully transparent on what options would fit or needs right now.”
“Updating my previous 5 star review since it was a scam.”
praise complaint · found by our text analysis, Google review wording unchanged.
Nasser was very knowledgable & patiently explained each step during installation & walked us through praticing how to use the system.
He was amazing would recommend him for sure very knowledgeable about everything very respectful !!!
Aaron Mathena did a great job with our installation. Very informative and thorough.
We did not get any paperwork for instructions It was only verbal, we are in our 80’s. We are having trouble with the unit and no number to call.
Aaron Mathena was very patient with us. He did an excellent job explaining everything.
Aaron Mathena, our installer did a great job setting up our system and walking us through operations. Appreciated
4.9 ★★★★★ 1,723 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Nasser was very knowledgable & patiently explained each step during installation & walked us through praticing how to use the system.
They did great work and very secure and safe things
Fantastic service! Same day install, highly recommend!
He was amazing would recommend him for sure very knowledgeable about everything very respectful !!!
Quick service, very good.
Aaron Mathena did a great job with our installation. Very informative and thorough.
We did not get any paperwork for instructions It was only verbal, we are in our 80’s. We are having trouble with the unit and no number to call.
Aaron Mathena was very patient with us. He did an excellent job explaining everything.
Great experience!
Aaron Mathena, our installer did a great job setting up our system and walking us through operations. Appreciated
Analyzing 6,558,0166.6M ReviewsFor 18,17918.2K Experts
