Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Safety King Air Duct Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%76+5.4Craft & service penalty98−0.2Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Safety King Air Duct Cleaning

Troy, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 28 air duct cleaning services · 4.9★ from 3,472 Google reviews

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Report card

Percentile vs other air duct cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Safety King Air Duct Cleaning is better than 93% of air duct cleaning services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Safety King Air Duct Cleaning is better than 91% of air duct cleaning services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Safety King Air Duct Cleaning is better than 98% of air duct cleaning services.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Safety King Air Duct Cleaning is better than 100% of air duct cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Safety King Air Duct Cleaning is better than 100% of air duct cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Safety King Air Duct Cleaning is better than 76% of air duct cleaning services.B
76

Reviews for your job

Customers hired Safety King Air Duct Cleaning for 8 kinds of job.

Safety King Air Duct Cleaning for HVAC duct & vent installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$2,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC duct & vent installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 10

All 5 Google reviews tagged “HVAC duct & vent installation”

Diane2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

They were extremely conscientious about their work. They explained everything, they were super friendly.

HVAC duct & vent installation
Paulette3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I was scheduled for duct and dryer vent cleaning. Rob introduced additional services offered. I opted for the air purification systems (I have 2 furnaces). I’m planning on having the ductwork sealed next year. Rob and Tyler couldn’t have been nicer, more knowledgeable and pleasant. Thanks guys. Appreciate your attention to detail.

Paid $2,000+Reasonable priceHVAC duct & vent installationService not listed
Brandon7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

We are always pleased to have Safety King in our home. The technicians are always friendly, knowledgeable, tidy, and efficient at performing their services. Brandon was great to have clean our system. He was very thoughtful of our home and honest. He is very personable, relatable, and easy to talk to. The…

HVAC duct & vent installation
Kelly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

HVAC duct & vent installation+ Professionalism
RCJPROPERTY2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

HVAC duct & vent installation+ Professionalism

Price

$680+58% vs typical air duct cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 71%Overpriced 2%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
HVAC duct & vent cleaning1267$478–$742
HVAC system maintenance174$54–$581
HVAC duct & vent repair61$276–$771
A/C system maintenance28$26–$251
Heating system maintenance20$37–$219
Ductless heating & A/C services7$57–$1.1k
HVAC duct & vent installation5—
Heating system installation2$1.2k–$2.8k

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