Experts Reviews · Company report
Salem Exhaust & Automotive logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%39+2.8Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Salem Exhaust & Automotive

Salem, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #290Position by Experts Score among all companies we track in this category. of 707 auto repair shops · 4.9★ from 371 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Salem Exhaust & Automotive is better than 92% of auto repair shops.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Salem Exhaust & Automotive is better than 87% of auto repair shops.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Salem Exhaust & Automotive is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Salem Exhaust & Automotive is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Salem Exhaust & Automotive is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Salem Exhaust & Automotive is better than 39% of auto repair shops.D
39

Reviews for your job

Customers hired Salem Exhaust & Automotive for 5 kinds of job.

Salem Exhaust & Automotive for exhaust

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.48
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Exhaust”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 231
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 48 Google reviews tagged “Exhaust” · showing 40

toddLocal Guide · 70 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great repair shop

Reasonable priceExhaust
ChrisLocal Guide · 334 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

GREAT!!!! These folks specialize in mufflers and exhausts and they do it right!!! Super easy to work with and honest - what more could you want?

Great priceExhaust
CPRLocal Guide · 59 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Fast and did a great job, they even found a dangerous problem and fixed it for free.

Great priceExhaust
My6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Wasn't for sure exactly what I was looking for but called multiple entities before making a decision to go with Salem Exhaust. Jason spoke professionally and unlike other shops didn't try milking me for all they could get. Jason advised of multiple options but advised a specific option would give me what I was…

Great priceExhaust
ReeceLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Very friendly staff and got my axel back done faster than I thought and looks awesome will be going back if I need more work.

Customer photo from Reece's review
Reasonable priceExhaust
Jacob4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Excellent service. Called in the morning for muffler replacement, dropped off later that day, and job was done next day. Highly recommend

Great priceExhaust
Josh1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Wasn’t sure what I wanted to do with my exhaust but I wanted a deeper sound and not excessively loud. Jason was able to schedule me in for appointment and got my car on a lift and gave me many options. Love how it turned out!

Reasonable priceExhaust
RachaelLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

This shop really amazed me with their quickness in getting it done, their price, and the friendly service, everything was really great, the process was very simple and the price was a steal. I am super happy I came here to Jason's shop. They have the best customer service and the will treat you like your family. I…

Great priceExhaust
MarkLocal Guide · 144 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Thank you Jason for your knowledge and being extremely fair! I appreciate your time!!

Exhaust
AndrewLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Top quality service at a fair price. Honest mechanics that will give you all of the information above and beyond without trying to upsell you on work you don't need. My new go-to.

Reasonable priceExhaustGeneral repairs & maintenanceAuto engine diagnostic
Christopher2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Came in and they got to work almost instantly. Great service, great people, and excellent quality. Overall, I loved the job they did on my muffler delete!

Great priceExhaust
BrianLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jason was very accommodating. Made room in his schedule same day to look at my exhaust system and recommend a fix. Was there maybe an hour at most. He was able to identify some opportunities the previous fabricators didn't take advantage of. He identified a simple and cost effective solution. Solid work - great…

Great priceExhaustGeneral repairs & maintenance
RTLLLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Jason is honest and knows what he's doing. I'm impressed with the work he did on my old Jaguar. High quality, fair prices, and nice guy running the place. Can't ask for more than that. Shop and waiting area super clean, too. I recommend Salem Exhaust without reservation. Update: Have used Salem Exhaust a couple…

Exhaust
Jared7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Have done business here a few times now. Jason is a stand up guy and honest to do business with. They are my go-to exhaust shop from here on out. 100% recommend.

Exhaust
Steven348 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Fast and affordable

Exhaust
DavidLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have used Salem Exhaust over the years for several projects. Jason and his crew have been courteous and helpful. Labor costs and materials have been more than fair. Recently while getting some tube bent Jason said he has invested in a new refrigerant recovery system for R134A. It is still the standard on vehicles…

ExhaustSteering & suspension repair
NicoleLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Amazing service! Got me in quick. My exhaust had been rattling and making noises, they said it was a simple weld and did not charge me. HIGHLY RECOMMEND! Thank you Salem exhaust!

Exhaust
Valentin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jason, you’re the man I recommend this to anyone that needs anything done to their car I got a resonator delete on my 2023 Toyota Camry Trd took less than 30 minutes. Did an amazing job. Sounds amazing. Thanks again.

Exhaust
KennethLocal Guide · 70 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Phenomenal service excellent work... thanks for getting me in and out so fast and doing the job right

Exhaust
RobinLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Walked into the store explained what I needed 10 minutes later I walked out with exactly what I needed and they beat everybody's price in town great people great service

Exhaust
Travis4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They simply restored my faith in humanity. At least for a little while. They really made my day. We’re in the process of selling our house and it has been a terrible experience. Messy work on upgrades and people generally trying to take advantage of us. So when I took our old Outback to have a crack in the resonator…

Exhaust
Anthony1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The passenger tailpipe on my mustang was rubbing on my passenger tire, therefore I needed to get it slightly modified to clear it. Went in without an appointment and the lady at the front end whom was very kind squeezed me in their schedule. Jason and his team are very experienced and they got me in an out within an…

Exhaust
DamonLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I highly recommend Salem Exhaust. From the first phone call I knew I was in good hands. Jason and the team are awesome and did a great job on my 2018 Tacoma’s exhaust system. Don’t waste time anywhere else. Head straight to Salem Exhaust. Great people always make the difference and Salem Exhaust is no exception! Thank you… Damon in Salem

Customer photo from Damon's reviewCustomer photo from Damon's review
Exhaust
Tom2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Custom cat back exhaust 5 years ago, started to develop a low rpm vibration and brought it back. It was a clamp that got loose over time, a factory flaw with a GM exhaust. Jason welded the clamp and got me on my way free of charge. Great shop, highly recommend, they do excellent work and standby what they do. They will do all my exhaust work in the future!

Exhaust
Joel6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jason diagnosed and repaired the exhaust on my 27' motorhome. Personable, professional and got it done!!! Very well experienced! His pricing is way beyond fair too!! Deserves way more than a 5 star rating as an honest mechanic! Thank you Jason!!!

Exhaust
JulieLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We had a muffler problem at the beginning of a road trip. They got us in immediately, fixed the problem, charged us almost nothing, and sent us on our way. We've got a new favorite mechanic.

Exhaust
Troy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Best shop ever! I have a set of LCE headers I needed welded and they got me in right away and it was done in less than 10 minutes and at no charge! I highly recommend this shop and would give them a higher rating if I could!

Exhaust
Jason3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great service, Jason and his team were able to get my truck in quickly and identify my muffler issue. Affordable prices and quality work! Highly recommend!

Exhaust
Booboo4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★

The customer service is awful. Bald guy ise very rude.

Exhaust
DanLocal Guide · 107 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

If I could give them 10 stars I would, came in with an exhaust issue, not sure what to expect, had tech Bryan go for a ride, he got an idea what was up, I of course was fearing the worst, told me he would let me know what was up after getting it on the lift. 1 hr later get a call saying Truck was done, it was a…

Exhaust
Kenny3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jason was super awesome! He got everything done I asked and even helped me with my old catback. He went above and beyond and I highly recommend his business! Excellent work!

Exhaust
DustinLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Customer for life. We take all our business and personal vehicles there. Honest folks that provide top quality work.

Exhaust
DennisLocal Guide · 64 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Had my exhaust mellow on the passenger side replaced and an elbow added on to dampen the noise. Was super loud now is super quiet. Love it HIGHLY RECOMMEND THESE GUYS

Exhaust
Stacey3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Thank you for for doing such a good job. Not only that but something else was pointed out that was also fixed. I was seen earlier than my appointment and the work was done quickly. The price was great. And the work was great. I would recommend Salem Exhaust and Automotive to anyone. Very satisfied customer.

Exhaust+ Punctuality+ Quality+ Professionalism
Richard3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Terrific expertise, quality work, reasonable and fair price. Definitely recommend.

Exhaust+ Punctuality+ Quality+ Professionalism
ron10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The shop was the best I had flow master echaust put on friendly professional service at a fair price just the best. If I could give 6 stars I would.

Exhaust+ Quality+ Professionalism
ThorLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This Dude, one Jason Carter whom owns Salem Exhaust, has Flat Out been Honest to the greatest degree! He never even needed the Benefit of the Doubt! YOu may Trust Jason Carter and Salem Exhaust + Auto!

Engine repairExhaust+ Punctuality+ Quality+ Professionalism
RajivLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Extremely professional, very reasonable and the most honest shop in Northwest

Exhaust+ Punctuality+ Quality+ Professionalism
KLocal Guide · 116 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jason was very knowledgeable and kind. He helped me diagnose my exhaust issue and gave me the part number I needed to order the part. I was capable of doing my own work, so it was very kind of Jason to help me without any expectation. If I have an issue in the future that I cannot fix myself, I will hire these guys no doubt.

Auto engine diagnosticExhaust+ Punctuality+ Professionalism
StevenLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

If you are looking for an honest shop that will get your exhaust work done in a timely manner for a reasonable price, Salem exhaust is the place to go. Very professional and knowledgeable. Jason and his crew repaired all the exhaust leaks on our RV in less than an hour. I'm glad I found this place. I'm not usually…

Exhaust+ Punctuality+ Quality+ Professionalism

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 57%Reasonable 43%Overpriced 0%Not sure 0%

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