Analyzing 7,185,9777.2M ReviewsFor 20,38520.4K Experts
Google reviewers rate Salon Afton 4.8 out of 5 based on 1341 reviews, frequently praising friendly staff, clean environments, and skilled services including cuts, color, and highlights. Many clients appreciate the professional communication and attention to specific requests during appointments. However, low-star reviews indicate recurring issues with unmet expectations regarding haircut length or style details, as well as instances of poor communication when attempting to contact management or resolve scheduling conflicts.
Data from Google, last updated November 1, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Bar = this company · dark tick = category median.
1,341 Google reviews we collected
Phrases our text analysis found in 1,006 written reviews
What customers reported paying
Middle half of what 513 customers paid ($43–$121) · gold mark = category median.
How often each topic comes up in the written reviews
We read 1,006 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very friendly staff, felt like I was at a family gathering”
“She rushed through my hair so fast and I have two ball spots on each side of my head very unprofessional cut.”
“I highly recommend the salon & Mae to anyone wanting a relaxing & quality experience.”
“…me down and I could follow her to her new salon as it would’ve been terrible, had a showing up for the appointment only to be told she was no longer…”
“Sonjia is highly recommended when it comes to a hair cut and hair coloring, We are very happy customers.”
“it was frustrating experience overall to just discuss scheduling options and they are not friendly at all- will NOT recommend this place”
“She listened to exactly how I wanted it and made it happen!”
“Great service, got exactly what I asked for at a reasonable price.”
“lol yall overcharged A service and take advantage of my money.”
“Abby was AMAZING and quick for my daughters first hair cut since birth.”
“Rude staff , I was late due to traffic situation and requested if this could be rescheduled they initially said let me check with the stylist if she c…”
“I rarely trust people with my hair bc it is very long and rather thick so most stylist want to chop and go crazy with it.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Salon Afton for 8 kinds of job. Pick one to see what they paid and said.
Sonia cut my hair and she was amazing. Had great suggestions on hair products I wanted. Natalie cut my husband's hair and she was fantastic. All around great service.
I brought my 11 year old here to get her first salon experience and we weren’t disappointed!! Our stylist made sure my kiddo felt comfortable and relaxed the whole time! The atmosphere of the entire salon was peaceful and relaxing. We will definitely be coming back for all of our hair care needs!
Second time here for root color and blow out. I have curly hair and the blows outs both times have been fabulous.
MARIAH was awesome with my hair.The Customer Service at the salon was awesome all the way around and I would suggest Mariah to anyone who wants a great hair cut and style.
Sonjia is highly recommended when it comes to a hair cut and hair coloring, We are very happy customers.
I brought my young boys to the salon and everyone was so kind and patient with them. The haircuts are amazing. I highly recommend them!
| Job | Reviews | Category typical |
|---|---|---|
| Haircut | 593 | $43–$79 |
| Hairstyling | 244 | $48–$119 |
| Hair coloring | 215 | $124–$323 |
| Blowdry | 98 | — |
| Hair highlighting | 75 | $171–$371 |
| Blowouts | 53 | $53–$113 |
| Kids' cuts | 42 | $23–$35 |
| Curly hair | 30 | $60–$169 |
4.8 ★★★★★ 1,341 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Very friendly staff, felt like I was at a family gathering
We enjoyed your visit
Sonia cut my hair and she was amazing. Had great suggestions on hair products I wanted. Natalie cut my husband's hair and she was fantastic. All around great service.
Thank you
I brought my 11 year old here to get her first salon experience and we weren’t disappointed!! Our stylist made sure my kiddo felt comfortable and relaxed the whole time! The atmosphere of the entire salon was peaceful and relaxing. We will definitely be coming back for all of our hair care needs!
Thank you
Second time here for root color and blow out. I have curly hair and the blows outs both times have been fabulous.
Thank you
MARIAH was awesome with my hair.The Customer Service at the salon was awesome all the way around and I would suggest Mariah to anyone who wants a great hair cut and style.
Thank you
Excellent haircut and highlights by Kim. Exactly what I wanted in the color.
Thank you
Sonjia is highly recommended when it comes to a hair cut and hair coloring, We are very happy customers.
Thank you Nick
Nice people
Thank you
Highly recommend this salon and specifically Selina, she is professional and precise. She does exactly what I ask for. The salon itself is well maintained and not overly loud like some establishments. Quaint in size but comfortable and clean. I rarely trust people with my hair bc it is very long and rather thick so most stylist want to chop and go crazy with it. Selina again respected my wishes and gave me exactly what I asked for. 1000% recommend.
Thank you for your support
Mai is all around great!
thank you, Andrea for your review. We agree Brittany and Aubrie are the best if we could help you in anyway change that four star to five please let us know.
Analyzing 7,185,9777.2M ReviewsFor 20,38520.4K Experts
