Experts Reviews · Company report
Salon Afton logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%74+17.9Value 14%69+9.8Replies to reviews 7%69+4.9Craft & service penalty94−0.6Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE

Salon Afton

Kannapolis, NC · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #65Position by Experts Score among all companies we track in this category. of 87 wedding hair stylists · 4.8★ from 1,341 Google reviews

Report card

Percentile vs other wedding hair stylists (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Salon Afton is better than 82% of wedding hair stylists.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Salon Afton is better than 74% of wedding hair stylists.B
74
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Salon Afton is better than 94% of wedding hair stylists.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Salon Afton is better than 69% of wedding hair stylists.B
69
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Salon Afton is better than 100% of wedding hair stylists.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Salon Afton is better than 69% of wedding hair stylists.B
69

Reviews for your job

Customers hired Salon Afton for 8 kinds of job.

Salon Afton for balayage

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.19
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.84
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$238–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Balayage”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#21 / 32

All 19 Google reviews tagged “Balayage”

Loryn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

This is the best salon. They love seeing you as much as you will love being there. They work so hard to give you exactly what you want while also guiding to give you the best style that fits. Everyone is wonderful and you are safe in all of their hands no matter who you book with!

Paid $100–120Kids' cutsHaircutHairstyling
Jess4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★

I have used this place for haircuts and always loved what I got so I decided to try color. I wanted something edgy since my job will not allow vibrant colors so I went with silver to white balayage highlights. I did a consultation and everything seemed to be going great. Was told this wouldn't be a problem and I…

Paid $160–180Hair highlightingBalayage
TaylorLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Rhianna was amazing and gave me the style I really wanted. Salon is super cute, great staff.

BlowoutsHaircutBlowdry
Jessica5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Ashley was AMAZING! My hair looks beautiful thanks to her! So kind and professional!

Paid $200+Balayage
Rachel7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Everyone is so nice and professional. Aubrie is fantastic, highly recommend!

Paid $200+HaircutHair coloringBalayage
Brenda10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

I had moved away from the area so I hadn’t come to Afton Salon in many many years. When I had no luck with other salons I decided to book an appointment back with Afton Salon. I was scheduled with Selena. I could not be any happier. What a wonderful environment in that salon, making me feel so comfortable. All the…

Paid $200+HaircutHair highlightingHair coloring
Joule6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Abby is wonderful. I’ve changed up how I want my hair done every time I’m in her chair and she always does a great job with whatever I throw at her. Most recently she did an awesome reverse balayage because I wasn’t loving the sharp grow out from my highlights. My hair looks so much more natural and the blonde…

Paid $200+HaircutHairstylingHair highlighting
trista8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Selina went above and beyond! She was very knowledgeable about the process and how to make my hair match my facial features and complexion. Highly recommend her and Salon Afton!!

Hair coloringBalayage
Meadow3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Abby did an amazing job on my balayage! The atmosphere is very friendly and Sadie is adorable and so sweet.

Balayage
Jami10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Brittaney was AWESOME! I love my hair and am so thankful she worked with me to get what I was shooting for! I know when you bring a picture, it can’t always happen but she talked about a plan to eventually get to the picture I brought without damaging my hair like crazy and the products used smell SO good! Thanks so much!

BalayageHair coloringHairstyling
GLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This Salon is amazing! I needed an appointment asap back in April, Whitney worked me into her busy schedule. She’s a rockstar at multi tasking. Everyone I’ve encountered is super friendly. I absolutely love that the owner brings her dog, Sadie, to the salon. Sadie is the definition of a gentle giant with…

BalayageBang trimBlowdry
Noel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

An amazing environment with wonderful stylists! Abby and Brittany are both wonderful, I highly recommend stopping by (even if it’s just to see Sadie 😉)

BalayageBlowoutsHair coloring
Alexis3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Love love love! Such amazing people, great atmosphere, and obviously great work. Everyone is awesome but I typically see Hayley for blonde balayage. She is a really great hairstylist, always puts in 110%, and she’s always super nice. She really puts in the effort to make sure I leave with healthy beautiful hair. Definitely recommend!

BalayageHair coloringHaircut
Kaelee4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Brittany was awesome and my hair turned out amazing! Absolutely will be back!

BalayageHair coloringHaircut
MelodyLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great salon! I’ve had my hair cut & colored by both Ashley and Jessica and they are both amazing at what they do! I have dark thick hair which I know isn’t easy to cut or color but they’ve been nothing but nice and I’ve never left disappointed!

BalayageHairstylingHaircut
RelentlessPainLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have been coming to this salon for quite some time now, and I absolutely love it. Hayley is the stylist I normally see and I can't recommend her enough. She is patient, meticulous, and a perfectionist. She has made my hair look more beautiful than I ever thought it could!

BalayageHair coloring
Jane1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great staff! Very Friendly and courteous. Love my hair cut and color!!

BalayageHair coloringHairstyling+ Cleanliness+ Professionalism
Stephanie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Ashlee Magnuson is My Hair Stylist and I followed her to Salon Afton when she came here almost Two Years Ago! The Receptionists are always so sweet and The Owners are so kind! Everyone always asks how I'm doing when I come in and they genuinely care about their Clients. All of the Stylists at the Salon have such a…

BalayageHair coloringHair extensions+ Quality+ Value
Brittany2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

HaircutBalayage

Price

$58-43% vs typical wedding hair stylists

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut593$43–$79
Hairstyling244$48–$119
Hair coloring215$124–$323
Blowdry98—
Hair highlighting75$171–$371
Blowouts53$53–$113
Kids' cuts42$23–$35
Curly hair30$60–$169

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