Analyzing 7,222,6097.2M ReviewsFor 20,47620.5K Experts

Experts Reviews · Company report
Salon Afton logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%74+17.9Value 14%69+9.8Replies to reviews 7%69+4.9Craft & service penalty94−0.6Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE

Salon Afton

Kannapolis, NC · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #65Position by Experts Score among all companies we track in this category. of 87 wedding hair stylists · 4.8★ from 1,341 Google reviews

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Report card

Percentile vs other wedding hair stylists (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Salon Afton is better than 82% of wedding hair stylists.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Salon Afton is better than 74% of wedding hair stylists.B
74
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Salon Afton is better than 94% of wedding hair stylists.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Salon Afton is better than 69% of wedding hair stylists.B
69
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Salon Afton is better than 100% of wedding hair stylists.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Salon Afton is better than 69% of wedding hair stylists.B
69

Reviews for your job

Customers hired Salon Afton for 8 kinds of job.

Salon Afton for hair coloring

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.218
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.83
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$124–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Hair coloring”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#24 / 44

All 218 Google reviews tagged “Hair coloring” · showing 20

MychalLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Very friendly staff, felt like I was at a family gathering

Paid $160–180Hair coloring
SheimeinLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Second time here for root color and blow out. I have curly hair and the blows outs both times have been fabulous.

Paid $80–100BlowoutsBlowdryHair coloring
Nick3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Sonjia is highly recommended when it comes to a hair cut and hair coloring, We are very happy customers.

Paid $160–180HaircutHairstylingHair coloring
Andrea1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Mai is all around great!

Paid $140–160BlowoutsHair coloring
Mandy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Rhianna I was such a great job on my hair. She always listens to my concerns and addresses them. She does a great job with my color and cut every time.

Paid $120–140HaircutHair coloring
Nia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Whether it’s getting my hair done for a keynote, news appearance, or event gala, Salon Afton is my first stop. Sonja has revitalized my hair routine and up keep over the last year! She is now my go to for all events!

Customer photo from Nia's review
Paid $200+BlowoutsHairstylingCurly hair
emilee3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I’ve been coming here for years because I know I will always leave with a haircut I love.

Paid $200+HaircutHair coloring
Karen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I’m new to the area, so I was hesitant about having a new hair stylist. Mae did a great job color matching so my touched up roots blended well with the rest of my hair. Highly recommended!

Hair coloring
Alexis4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I had a wonderful experience. Everyone was friendly and helpful. I had been growing my hair out from a pixie cut and was looking to refresh my look. Holly really listened to what I wanted and delivered amazing results!

Paid $180–200Hair straighteningHaircutBlowdry
Mary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Selena listens and makes good suggestions on color. Pricing is good. Timely and great location and parking.

Paid $200+HaircutHair coloring
Grace8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

The most wonderful salon ever! Sonjia cuts my entire family and we adore her

HaircutHair coloring
Shari7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Absolutely love Salon Afton! The salon is super cute, clean, and inviting. Aubrie is amazing and always makes me feel beautiful when I leave. Nancy is also fantastic! Everyone is friendly and professional. Highly recommend!

Paid $120–140Hair coloring
Meghan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I had been going back to my “natural” (whatever that is!) brown hair color for about a year. With the summer hitting, the root touch ups I was getting elsewhere was giving my hair a not so desired reddish tint in the sun. Rhianna did a great job by blending 2 shades together and doing some “highlights” with the…

Paid $120–140HaircutHair coloring
Loryn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

This is the best salon. They love seeing you as much as you will love being there. They work so hard to give you exactly what you want while also guiding to give you the best style that fits. Everyone is wonderful and you are safe in all of their hands no matter who you book with!

Paid $100–120Kids' cutsHaircutHairstyling
Wendy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Love Selina!! Love the service

Paid $120–140HaircutBlowdryHair coloring
Sarah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I love going to Salon Afton because I know I will feel beautiful when I leave. Selina does a wonderful job in supporting me with my transition from no longer coloring to embracing my gray. Love it!

Paid $120–140Hair coloringHaircut
Susan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Whitney gave me a great cut, better than the photo I showed her. This was my first time seeing Whitney and we hit it off immediately. She is pleasant, professional and a great stylist! Def will ask for her again. (Susan Henry)

Paid $120–140Hair coloring
Kristen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Salon Afton is simply the best. Selena was amazing! I’m thrilled with the highlights and the cut. Professional and talented. Thank you.

Paid $200+HaircutHairstylingHair highlighting
Tanya8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

This was my first appointment with Aubrie and she was wonderful! She did a fantastic job on my color and cut. The receptionist was so friendly and helpful while making appointments. The salon is beautiful. I highly recommend it to everyone.

Paid $140–160HaircutHair coloring
Eliza11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Love Aubrie at Salon Afton. She does terrific color/highlights/lowlights and always looks out for the health of my hair.

HaircutHair coloring

Show more hair coloring reviews (198 more) →

Price

$58-43% vs typical wedding hair stylists

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut593$43–$79
Hairstyling244$48–$119
Hair coloring215$124–$323
Blowdry98—
Hair highlighting75$171–$371
Blowouts53$53–$113
Kids' cuts42$23–$35
Curly hair30$60–$169

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