Analyzing 7,222,6097.2M ReviewsFor 20,47620.5K Experts

Experts Reviews · Company report
Salon Afton logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%74+17.9Value 14%69+9.8Replies to reviews 7%69+4.9Craft & service penalty94−0.6Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE

Salon Afton

Kannapolis, NC · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #65Position by Experts Score among all companies we track in this category. of 87 wedding hair stylists · 4.8★ from 1,341 Google reviews

📞 Call (980) 781-5394Request a call backWebsite ↗

Report card

Percentile vs other wedding hair stylists (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Salon Afton is better than 82% of wedding hair stylists.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Salon Afton is better than 74% of wedding hair stylists.B
74
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Salon Afton is better than 94% of wedding hair stylists.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Salon Afton is better than 69% of wedding hair stylists.B
69
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Salon Afton is better than 100% of wedding hair stylists.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Salon Afton is better than 69% of wedding hair stylists.B
69

Reviews for your job

Customers hired Salon Afton for 8 kinds of job.

Salon Afton for hair highlighting

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.75
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.85
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$171–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Hair highlighting”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#13 / 33

All 75 Google reviews tagged “Hair highlighting” · showing 20

Alisa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Excellent haircut and highlights by Kim. Exactly what I wanted in the color.

Paid $200+HaircutBlowdryHair highlighting
Ben2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

They did amazing on my sons blue Mohawk

Paid $140–160Kids' cutsHair highlighting
Linda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very nice, helpful staff. I came in with a picture and an idea of how I wanted my hair to look. They looked at the picture, explained what was possible and what wasn’t and did a great job. I’ll go back when I need another cut because they did such a great job. Thank you all😊

Paid $200+HaircutHair highlighting
Loryn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

This is the best salon. They love seeing you as much as you will love being there. They work so hard to give you exactly what you want while also guiding to give you the best style that fits. Everyone is wonderful and you are safe in all of their hands no matter who you book with!

Paid $100–120Kids' cutsHaircutHairstyling
Jess4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★

I have used this place for haircuts and always loved what I got so I decided to try color. I wanted something edgy since my job will not allow vibrant colors so I went with silver to white balayage highlights. I did a consultation and everything seemed to be going great. Was told this wouldn't be a problem and I…

Paid $160–180Hair highlightingBalayage
Kristen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Salon Afton is simply the best. Selena was amazing! I’m thrilled with the highlights and the cut. Professional and talented. Thank you.

Paid $200+HaircutHairstylingHair highlighting
Teresa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Great experience at Salon Afton. Selina is awesome!

Paid $200+Hair highlighting
Sydney9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Salon Afton was recommended to me by my neighbor. I booked an appointment with Holly. She was AMAZING!!!! My hair turned out PERFECT! I would highly recommend her! The whole salon was so cute and Kim was awesome too!

Hair highlighting
Kylie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Had a great experience with Ashley! Got in quickly, and she did an amazing, meticulous job highlighting my hair! I will definitely be a regular!

HaircutHair highlighting
Joni2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I’m a first time customer and Sonjia did an excellent job with my hair!

Paid $200+Hair highlighting
Michaelle7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I’m new to NC. I called the salon. Nancy got me set up with Ashley Geiger and I love her. I love my hair. Ashley and salon Afton have a new client. I’m very happy with my new salon and my new stylist Ashley. She’s a sweetheart. ❤️❤️❤️

Paid $200+HaircutHair highlighting
Cristina9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★

Ashley did a great job and was determined to have me leave satisfied and happy.

Paid $200+HaircutHairstylingBlowdry
Amy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Bright, welcoming salon with a competent but not pretentious vibe. Brittaney did a great job with both cut and color. UPDATE- I continue to love this Salon. Now working with Mae who gives excellent, meticulous cuts and color that stand up over time.

HaircutHair highlightingHair coloring
Mary5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Audrey did an amazing job on my hair and have gotten so many compliments. Best haircut I’ve ever had! Been growing g out for so long and finally was able to shape it how I wanted! Audrey did an amazing job!

Customer photo from Mary's review
Paid $160–180HaircutHair highlighting
Megan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Staff is friendly and I always leave feeling amazing!

Paid $200+Hair highlighting
KristieLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Very warm & welcoming salon! The most comfortable wash chairs - IYKYK !! Holly was very friendly, listened to everything I wanted & offered excellent suggestions. She not only took excellent care of me, but also my two daughters - who both walked out with big smiles! We look forward to our next visit!

Paid $200+Kids' cutsHaircutHair highlighting
April11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Great experience!

BlowoutsHair highlighting
Tiffany8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Amazing work

Kids' cutsBlowoutsHair straightening
Caitlyn10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Salon Afton has a wonderful and caring staff & I love my blonde highlights from Rhianna! She did an amazing job of taking the notes from my previous stylist and applying it to my hair. I always get nervous going to someone new for blonde but she made me feel at ease. Thank you!

Paid $200+Hair highlighting
Alicia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Ashley did such a great job low lighting my hair and cutting it off exactly how I asked. I love my new look and am so happy with my salon experience!

Paid $120–140HaircutHair highlighting

Show more hair highlighting reviews (55 more) →

Price

$58-43% vs typical wedding hair stylists

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut593$43–$79
Hairstyling244$48–$119
Hair coloring215$124–$323
Blowdry98—
Hair highlighting75$171–$371
Blowouts53$53–$113
Kids' cuts42$23–$35
Curly hair30$60–$169

Compare with

Studio 915 logoStudio 915Experts Score 97Kannapolis · 4.97★Graced Studio logoGraced StudioExperts Score 93Kannapolis · 4.92★Gonell Hairstyles logoGonell HairstylesExperts Score 87Kannapolis · 4.89★