Analyzing 7,250,7947.3M ReviewsFor 20,55020.6K Experts

Experts Reviews · Company report
Salon Afton logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%74+17.9Value 14%69+9.8Replies to reviews 7%69+4.9Craft & service penalty94−0.6Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE

Salon Afton

Kannapolis, NC · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #65Position by Experts Score among all companies we track in this category. of 87 wedding hair stylists · 4.8★ from 1,341 Google reviews

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Report card

Percentile vs other wedding hair stylists (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Salon Afton is better than 82% of wedding hair stylists.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Salon Afton is better than 74% of wedding hair stylists.B
74
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Salon Afton is better than 94% of wedding hair stylists.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Salon Afton is better than 69% of wedding hair stylists.B
69
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Salon Afton is better than 100% of wedding hair stylists.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Salon Afton is better than 69% of wedding hair stylists.B
69

Reviews for your job

Customers hired Salon Afton for 8 kinds of job.

Salon Afton for haircut

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.594
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.87
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$43–$79
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Haircut”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#17 / 59

All 594 Google reviews tagged “Haircut” · showing 20

PatriciaLocal Guide · 131 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Sonia cut my hair and she was amazing. Had great suggestions on hair products I wanted. Natalie cut my husband's hair and she was fantastic. All around great service.

Paid $40–60Haircut
Melidian3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

I brought my 11 year old here to get her first salon experience and we weren’t disappointed!! Our stylist made sure my kiddo felt comfortable and relaxed the whole time! The atmosphere of the entire salon was peaceful and relaxing. We will definitely be coming back for all of our hair care needs!

Paid $40–60HaircutBlowdry
SheilaLocal Guide · 64 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

MARIAH was awesome with my hair.The Customer Service at the salon was awesome all the way around and I would suggest Mariah to anyone who wants a great hair cut and style.

Paid $40–60BlowoutsHaircut
Alisa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Excellent haircut and highlights by Kim. Exactly what I wanted in the color.

Paid $200+HaircutBlowdryHair highlighting
Nick3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Sonjia is highly recommended when it comes to a hair cut and hair coloring, We are very happy customers.

Paid $160–180HaircutHairstylingHair coloring
Corey5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I brought my young boys to the salon and everyone was so kind and patient with them. The haircuts are amazing. I highly recommend them!

Paid $20–40Kids' cutsHaircut
Mandy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Rhianna I was such a great job on my hair. She always listens to my concerns and addresses them. She does a great job with my color and cut every time.

Paid $120–140HaircutHair coloring
starr14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Salina was great! I had a great experience! She was very professional and friendly.

Paid $60–80HaircutHairstyling
Evee2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Always 10/10

Paid $20–40HaircutHairstyling
Sobia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★

Won’t be coming back to this salon. My stylist was not interested in doing her job. Barely washed my hair and didn’t even cut the layers I asked for. I specifically asked for layers and all I got was a trim.

Paid $40–60Haircut
Cathy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Sonja is great

Paid $60–80HaircutHairstylingBlowdry
Lori6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Love the service!! Selena is an amazing stylist

Paid $40–60Haircut
emilee3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I’ve been coming here for years because I know I will always leave with a haircut I love.

Paid $200+HaircutHair coloring
Susan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★

I have been impressed with Sonja’s haircutting expertise, but I have to say that after my last cut, she sent me out of the shop with all of my top hair brushed down on the front of my face. I could hardly believe it. As a result, I am cancelling my next scheduled appointment, which I believe is on Wednesday, August 5.

Paid $60–80BlowoutsHaircutHairstyling
zohre1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★

I didn't get a layered haircut that I asked.

Paid $40–60Haircut
John9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

So glad I found this salon and don’t overpay for cheap looking haircuts at the big name places anymore. Ashley nails it every time!

Paid $20–40Haircut
Luther2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I was in town visiting family & needed a haircut badly 😑. From the moment I got there everyone was friendly & welcoming. Mae was my stylist & she was wonderful! She took her time & several times stopped to ask me if I was good with the length & process. She had a few suggestions which were great! My husband &…

Paid $60–80HaircutHairstyling
Alex6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Such a good experience! Very detailed and I loved my hair cut!

Haircut
LisaLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Marcia with the adorable curly red hair did a phenomenal job on my hair! She listened to exactly how I wanted it and made it happen! Highly recommend 10/10

Paid $160–180BlowoutsHaircutHairstyling
Tommy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Aubrie was fantastic. I’m a guy with curly hair and I have trouble with the length. Inevitably I get frustrated and cut it all off. And then regret it later. I asked Aubrie for help and advice. This was based solely on internet search and reviews. And it was a fantastic experience start to finish. I AM frustrated…

Customer photo from Tommy's reviewCustomer photo from Tommy's review
Paid $20–40HaircutCurly hair

Show more haircut reviews (574 more) →

Price

$58-43% vs typical wedding hair stylists

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut593$43–$79
Hairstyling244$48–$119
Hair coloring215$124–$323
Blowdry98—
Hair highlighting75$171–$371
Blowouts53$53–$113
Kids' cuts42$23–$35
Curly hair30$60–$169

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