Analyzing 7,222,6097.2M ReviewsFor 20,47620.5K Experts

Experts Reviews · Company report
Salon Afton logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%74+17.9Value 14%69+9.8Replies to reviews 7%69+4.9Craft & service penalty94−0.6Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE

Salon Afton

Kannapolis, NC · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #65Position by Experts Score among all companies we track in this category. of 87 wedding hair stylists · 4.8★ from 1,341 Google reviews

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Report card

Percentile vs other wedding hair stylists (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Salon Afton is better than 82% of wedding hair stylists.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Salon Afton is better than 74% of wedding hair stylists.B
74
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Salon Afton is better than 94% of wedding hair stylists.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Salon Afton is better than 69% of wedding hair stylists.B
69
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Salon Afton is better than 100% of wedding hair stylists.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Salon Afton is better than 69% of wedding hair stylists.B
69

Reviews for your job

Customers hired Salon Afton for 8 kinds of job.

Salon Afton for hairstyling

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.252
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$48–$119
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Hairstyling”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#17 / 65

All 252 Google reviews tagged “Hairstyling” · showing 20

Nick3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Sonjia is highly recommended when it comes to a hair cut and hair coloring, We are very happy customers.

Paid $160–180HaircutHairstylingHair coloring
Nia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Whether it’s getting my hair done for a keynote, news appearance, or event gala, Salon Afton is my first stop. Sonja has revitalized my hair routine and up keep over the last year! She is now my go to for all events!

Customer photo from Nia's review
Paid $200+BlowoutsHairstylingCurly hair
starr14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Salina was great! I had a great experience! She was very professional and friendly.

Paid $60–80HaircutHairstyling
Evee2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Always 10/10

Paid $20–40HaircutHairstyling
Cathy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Sonja is great

Paid $60–80HaircutHairstylingBlowdry
Susan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★

I have been impressed with Sonja’s haircutting expertise, but I have to say that after my last cut, she sent me out of the shop with all of my top hair brushed down on the front of my face. I could hardly believe it. As a result, I am cancelling my next scheduled appointment, which I believe is on Wednesday, August 5.

Paid $60–80BlowoutsHaircutHairstyling
Luther2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I was in town visiting family & needed a haircut badly 😑. From the moment I got there everyone was friendly & welcoming. Mae was my stylist & she was wonderful! She took her time & several times stopped to ask me if I was good with the length & process. She had a few suggestions which were great! My husband &…

Paid $60–80HaircutHairstyling
LisaLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Marcia with the adorable curly red hair did a phenomenal job on my hair! She listened to exactly how I wanted it and made it happen! Highly recommend 10/10

Paid $160–180BlowoutsHaircutHairstyling
Winston8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Always a great experience.

Paid $40–60Haircut
Loryn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

This is the best salon. They love seeing you as much as you will love being there. They work so hard to give you exactly what you want while also guiding to give you the best style that fits. Everyone is wonderful and you are safe in all of their hands no matter who you book with!

Paid $100–120Kids' cutsHaircutHairstyling
Sarah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I love going to Salon Afton because I know I will feel beautiful when I leave. Selina does a wonderful job in supporting me with my transition from no longer coloring to embracing my gray. Love it!

Paid $120–140Hair coloringHaircut
Kristen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Salon Afton is simply the best. Selena was amazing! I’m thrilled with the highlights and the cut. Professional and talented. Thank you.

Paid $200+HaircutHairstylingHair highlighting
blair1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Excellent haircut

Paid $20–40Hairstyling
jennifer13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Awesome experience. Sonya was amazing. Did a great blowout. !

Paid $40–60BlowdryHairstyling
BreeLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Sonia did a great job for my daughters prom hair. It was our first time and she was very professional and kind. Shop was super cute.

Paid $80–100Hairstyling
KellyLocal Guide · 67 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Im always greeted with a smile. Abby is great. I showed her a haircut photo and she took the time to discuss the cut and gave me good styling tips. I highly recommend Salon Afton and Abby

Paid $40–60HaircutHairstyling
Tonda10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Aubrie does great cuts. Nancy at the front is friendly and very efficient.

Paid $60–80HaircutHairstylingBlowdry
Kim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

This was my second time going to Ashley at Afton Salon and she is so great!! She listened to what I wanted and helped me make decisions that worked with my hair and gave me tips on how to style my hair. I can’t recommend the salon or Ashley enough!! As soon as you walk in the receptionist is welcoming and offers…

Paid $40–60HaircutHairstylingBlowdry
Cindy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Aubrie is knowledgeable and creative. She’s professional and friendly.

Paid $40–60HaircutHairstylingHair coloring
Lisa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Got shampoo, cut and style. First time visiting this salon and stylist. Amazing atmosphere. Stylist listened to what I wanted and did an amazing job. Cut was on point. Went over styling products for my hair needs. I will go back.

Paid $40–60HaircutHairstylingBlowdry

Show more hairstyling reviews (232 more) →

Price

$58-43% vs typical wedding hair stylists

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut593$43–$79
Hairstyling244$48–$119
Hair coloring215$124–$323
Blowdry98—
Hair highlighting75$171–$371
Blowouts53$53–$113
Kids' cuts42$23–$35
Curly hair30$60–$169

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