Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Salon Cheveux logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%54+3.8Craft & service penalty76−2.4Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE

Salon Cheveux

Mahtomedi, MN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #70Position by Experts Score among all companies we track in this category. of 101 hair salons · 4.8★ from 215 Google reviews

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Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Salon Cheveux is better than 77% of hair salons.B
77
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Salon Cheveux is better than 79% of hair salons.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Salon Cheveux is better than 76% of hair salons.B
76
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Salon Cheveux is better than 100% of hair salons.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Salon Cheveux is better than 100% of hair salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Salon Cheveux is better than 54% of hair salons.C
54

Reviews for your job

Customers hired Salon Cheveux for 8 kinds of job.

Salon Cheveux for hairstyling

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$120–140
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$27–$66
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Hairstyling”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#44 / 73

All 16 Google reviews tagged “Hairstyling”

Anne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Renata has done more for my hair in the last 2 years than any stylist ever. She’s the best!

Paid $200+Shampoo & conditioningHairstylingHair coloring
Julie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The staff at the salon are absolutely amazing! Each stylist is kind and friendly and know each of their clients well. They use high quality products and participate in ongoing education and training. I highly recommend making this your regular salon!

Paid $120–140HaircutLong haircutHair shape up
MiaLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tanner did an amazing job with my hair and eyebrows! She was very knowledgeable and super friendly. I’ll be coming back to see her from now on.

BalayageEyebrowsHairstyling
Abby8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My experience at Salon Cheveux was fantastic! Tanner was my stylist and she was amazing. My hair looks exactly like I asked for and Tanner was super friendly and helpful. I will definitely only be coming to Tanner from now on!!

HairstylingHaircut
KathyLocal Guide · 70 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This was my first visit to the Salon Cheveaux, and my stylist was Nikki . I went in looking to experiment and determine how I would wear my hair for my daughter’s wedding. I had a few ideas, but honestly didn’t know what I wanted. I hated to be “one of THOSE customers “, but Nikki was incredibly sweet and patient…

Hairstyling+ Punctuality+ Cleanliness+ Quality
Valerie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Taylor is an exceptional hair stylist. Strongly recommend her!

Hairstyling+ Quality+ Professionalism
Karen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Joel has been cutting and coloring my hair for 21 years! I have NEVER walked away unhappy nor has he ever had to cancel my appointment with him in 21 years (sickness, vacation, etc.). He is excellent!!...I will not find another even close to his skill. Thank you, Joel, for 21 years! I'm so sad to be moving out of…

Hairstyling
Maggie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Morgan has been cutting and coloring my hair for years and it’s amazing every time! She listens to what I want and replicates it effortlessly. She is the only one I let touch my hair! She’s always smiling, engaging, and so knowledgeable. Highly recommend seeing her for any hair needs!

HairstylingHaircut+ Punctuality+ Cleanliness+ Quality
MegsLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have been going to Morgan for over a year now to highlight my blonde hair & she does a great job & listens to what I want! My blonde always looks great and refreshed when I leave. I would highly recommend her to do your hair!!

HairstylingHaircutService not listed+ Punctuality+ Cleanliness+ Quality
Peter8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Love Salon Cheveux! I have been going there for several years for Haircuts. Kirsten Dey is fantastic! She listens to what I want and then does a beautiful cut. I have also had a facial and enjoyed that experience too. Five Stars (and I am picky!!)

HairstylingService not listed+ Punctuality+ Cleanliness+ Quality
EmilyLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I've been going to Sammi for over 5 years. She is awesome!

Hairstyling+ Punctuality+ Cleanliness+ Quality
nicoleLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Sonny is amazing, I absolutely love my hair! They a do a fabulous job and I would 100% recommend them to anyone. Thank you so much!

Hairstyling+ Quality+ Value
LCLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I have to tell you how great this place is. Taylor has in only 2 visits done so much to transform my hair! For years, my hair was brittle, broke constantly and I could not grow it out. Other salons just told me essentially that my hair was fragile and to live with it. But, Taylor has educated and empowered me so…

Hairstyling+ Cleanliness+ Quality+ Professionalism
Lisa9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I have been coming here for years. Always clean and comfortable. Love the fire during the winter! Stylists are friendly and highly skilled. I give Taylor a loose description of what I’m looking for and the cut and color always exceed my expectations. Highly recommend!

Hairstyling+ Punctuality+ Cleanliness+ Quality
Katie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Taylor did an amazing job on my hair. She turned my mess of a box dye into exactly what I wanted! She was super nice and gave me great advice on how to take care of my new blonde hair. I would recommend her to everyone! Thanks Taylor!!!

Hairstyling+ Punctuality+ Cleanliness+ Quality
Sue1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Hairstyling+ Cleanliness+ Quality+ Professionalism

Price

$214+266% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut30$27–$53
Hairstyling16$27–$66
Hair coloring11$101–$214
Shampoo & conditioning10$35–$136
Eyebrows9—
Hair highlighting8$123–$214
Hair treatments6—
Blowdry5—

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