Analyzing 7,327,2697.3M ReviewsFor 20,74520.7K Experts

Experts Reviews · Company report
SALON D&A logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%98+67.8Reliability 31%95+29.2Experts Score= 97Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

SALON D&A

Phoenix, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 88 beauty salons · 5.0★ from 110 Google reviews

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Report card

Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.SALON D&A is better than 98% of beauty salons.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.SALON D&A is better than 95% of beauty salons.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.SALON D&A is better than —% of beauty salons.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.SALON D&A is better than —% of beauty salons.–
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MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.SALON D&A is better than 100% of beauty salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.SALON D&A is better than —% of beauty salons.–
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Reviews for your job

Customers hired SALON D&A for 6 kinds of job.

SALON D&A for shampoo & conditioning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$134
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Shampoo & conditioning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#13 / 29

All 10 Google reviews tagged “Shampoo & conditioning”

YasminLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Amazing place. I had Domingo as my stylist. He and his wife opened this place nearly 10 years ago. He is attentive and an excellent listener and gave me the best haircut I have had in many years. I lost my stylist a few years ago, and I’m so excited to have found him. He’s earth conscious and he has great…

Shampoo & conditioning
KimberlyLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Brea is an amazing hairstylist. My fine, straight, blonde, and gray hair had grown out for the first time in years, and honestly, long hair just isn't for me. As a massage therapist, it's challenging to manage. Caught between a couple of retired hairstylists, I felt stuck as my hair kept getting longer! Yikes. Then,…

Shampoo & conditioningHaircutHairstyling
MelindaLocal Guide · 156 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Always awesome

Customer photo from Melinda's reviewCustomer photo from Melinda's reviewCustomer photo from Melinda's review
Paid $120–140Shampoo & conditioning
Jenniffer9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Michelle is absolute top notch talent! She did a balayage and added some light to my hair for summer! The color and cut are flawless. Looks amazing, can’t stop looking at myself in the mirror. The fact that she has an amazing fun personality and good insight from years of experience is just the cherry on top! Highly recommend her for cuts and color!

Shampoo & conditioning
CandaceLocal Guide · 71 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Love this Salon! The owners are so great and my hair always turns out perfect. It’s such a cute and comfortable space as well. Can’t say enough good things about it.

Paid $60–80Shampoo & conditioningEyebrow beautificationBlowouts
Roger12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I love the way Janelle cuts and colors my hair she is 🔥🔥🔥🔥🔥

Paid $180–200Shampoo & conditioningBlowoutsHairstyling
AshleyLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Michelle is the absolute BEST! She truly is a professional when it comes to doing hair. When I explain how I want my hair to look, she actually takes the time to listen and makes sure to do a perfect job every time. She goes above and beyond! I have never had to worry about her doing an excellent job because it…

HaircutShampoo & conditioningHairstyling
JenniferLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Amazing stylist, fantastic atmosphere. Neat and clean environment. Antoinette, the owner, is welcoming, friendly and extremely talented! She listens to what you want and gives it to you while asking questions and making relevant suggestions.

Paid $40–60HaircutShampoo & conditioning
LinseyLocal Guide · 85 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Paid $80–100Shampoo & conditioningBlowoutsPerms
CodyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Rating only, no written review.

Paid $40–60HaircutShampoo & conditioning

Price

$80-2% vs typical beauty salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Shampoo & conditioning10$58–$134
Hairstyling8$30–$76
Haircut7$30–$79
Blowouts3$41–$86
Hair extensions2$135–$371
Balayage2$170–$426

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