iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%98+67.8Reliability 31%95+29.2Experts Score= 97Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#7 of 88 beauty salonsiPosition by Experts Score among all companies we track in this category. · better than 93%
5.0★★★★★110 Google reviews · 10 photos
98%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
4%reviews answered by the owner
$80typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate this Phoenix salon five stars based on 110 reviews, highlighting clean facilities, friendly staff, and skilled stylists who provide detailed communication and personalized advice. Clients frequently mention services like haircuts, color treatments, and balayage, noting the comfortable atmosphere and the team's willingness to accommodate walk-ins or same-day appointments. Pricing is described as reasonable, with no recurring criticisms evident in the provided excerpts.
Google rating: 5.0 out of 5 from 110 reviews (98% five-star).
Reviews on this page: 110 Google reviews (67 with written comments, 4 with photos).
Owner responses: the business replied to 4% of reviews.
Most recent review: October 4, 2026.
Service: Beauty Salon serving Phoenix, Arizona.
Data from Google, last updated November 1, 2026.
Score profile vs other beauty salons
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
SALON D&ABeauty Salons median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.SALON D&A: 98/100 on this factor. Category median: 85.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.SALON D&A: 95/100 on this factor. Category median: 80.A
95
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 95.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 87.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.SALON D&A: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 48.–
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Bar = this company · dark tick = category median.
Star ratings
110 Google reviews we collected
5.0of 5
5 stars10898%
4 stars22%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 67 written reviews
98%praise
Praise5798%
Complaints12%
Price
What customers reported paying
$80-2% vs typical beauty salons
Middle half of what 10 customers paid ($50–$109) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1933%
Quality & results1221%
Would recommend1119%
Communication59%
Honesty & trust59%
Price & value47%
Speed & response23%
What customers talk about
We read 67 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“But Anahis (i believe thats her name) was amazing and completely patient with me.”
“Domingo does an amazing job on my haircut and my color.”
“…another salon, she cut my hair too, and I couldn't be happier ❤️ We highly recommend D&A, they had great prices, a great vibe (decor, music, friendly…”
“…made me feel comfortable and made sure we were on the same page and explained the things i wasnt unsure of.…”
“I dont like/trust people touching my hair as every experience has turned out pretty horribly.”
“The prices are very reasonable and the salon is neat and clean and in a central Phoenix location and easy to get to.”
“When I arrived he immediately connected with me and told me he’d be about 10 minutes.”
People customers mention
Domingo5 reviews
Janelle3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired SALON D&A for 6 kinds of job. Pick one to see what they paid and said.
SSabrina3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Absolutely LOVED getting my hair cut here. It was more of a trim and freshen up as ive cut my hair myself for 10+ years now. I dont like/trust people touching my hair as every experience has turned out pretty horribly. But Anahis (i believe thats her name) was amazing and completely patient with me. I was a walk-in…
Paid $40–60
CCandaceLocal Guide · 71 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Love this Salon! The owners are so great and my hair always turns out perfect. It’s such a cute and comfortable space as well. Can’t say enough good things about it.
JJenniferLocal Guide · 21 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Amazing stylist, fantastic atmosphere. Neat and clean environment. Antoinette, the owner, is welcoming, friendly and extremely talented! She listens to what you want and gives it to you while asking questions and making relevant suggestions.
Absolutely LOVED getting my hair cut here. It was more of a trim and freshen up as ive cut my hair myself for 10+ years now. I dont like/trust people touching my hair as every experience has turned out pretty horribly. But Anahis (i believe thats her name) was amazing and completely patient with me. I was a walk-in today which they normally don't do but she took me anyway after a little wait, which i expected i needed to wait. Im usually all over the place and she yapped right along with me and the mood was amazing. I didnt feel uncomfortable or unsure my entire visit, she made me feel comfortable and made sure we were on the same page and explained the things i wasnt unsure of. Definitely keeping her card and going back again (this time with an appointment haha) i thanked my boyfriend a lot for looking this up for me and coaxing me into getting just a trim.
Price: $40–60
E
elia butterfly11 reviewsiTotal number of Google reviews elia has written across all businesses on Google Maps, not just this one.
Amazing place. I had Domingo as my stylist. He and his wife opened this place nearly 10 years ago. He is attentive and an excellent listener and gave me the best haircut I have had in many years. I lost my stylist a few years ago, and I’m so excited to have found him.
He’s earth conscious and he has great connections in the community. Most importantly, he is a phenomenal hair stylist. I could not recommend more.
It is also next to my favorite ice cream spot, Sweet Republic.
Services: Shampoo & conditioning
K
Kimberly CowardLocal Guide · 26 reviewsiTotal number of Google reviews Kimberly has written across all businesses on Google Maps, not just this one.
Brea is an amazing hairstylist. My fine, straight, blonde, and gray hair had grown out for the first time in years, and honestly, long hair just isn't for me. As a massage therapist, it's challenging to manage. Caught between a couple of retired hairstylists, I felt stuck as my hair kept getting longer! Yikes. Then, the clouds parted! Good karma and fate brought me to Brea's chair. With personalized service, outstanding skill, and exceptional customer care, I now have a chic bob with a naturally beautiful color to match. Thank you for restoring my shine, Brea! (Pronounced Bree-uh with a sparkle ) Looking forward to my next hair appointment! -Kimberly Coward
Services: Shampoo & conditioning, Haircut, Hairstyling, Service not listed
D
Danielle Parker10 reviewsiTotal number of Google reviews Danielle has written across all businesses on Google Maps, not just this one.
The place is very clean!! Domingo does an amazing job on my haircut and my color. Anytime we’re gonna do something different, He explains everything in detail. Extremely thorough. Also him and his wife are very friendly!! Highly recommend
M
Melinda EvansLocal Guide · 156 reviewsiTotal number of Google reviews Melinda has written across all businesses on Google Maps, not just this one.
Michelle is absolute top notch talent! She did a balayage and added some light to my hair for summer! The color and cut are flawless. Looks amazing, can’t stop looking at myself in the mirror. The fact that she has an amazing fun personality and good insight from years of experience is just the cherry on top! Highly recommend her for cuts and color!
Services: Shampoo & conditioning
C
Candace FagerlindLocal Guide · 71 reviewsiTotal number of Google reviews Candace has written across all businesses on Google Maps, not just this one.
Love this Salon! The owners are so great and my hair always turns out perfect. It’s such a cute and comfortable space as well. Can’t say enough good things about it.
