Analyzing 7,228,9267.2M ReviewsFor 20,49220.5K Experts

Experts Reviews · Company report
Salon LáShae logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%73+39.8Reliability 24%65+15.8Value 14%87+12.3Replies to reviews 7%64+4.5Craft & service penalty99−0.1Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE

Salon LáShae

Kannapolis, NC · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #69Position by Experts Score among all companies we track in this category. of 87 wedding hair stylists · 4.8★ from 89 Google reviews

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Report card

Percentile vs other wedding hair stylists (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Salon LáShae is better than 73% of wedding hair stylists.B
73
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Salon LáShae is better than 65% of wedding hair stylists.B
65
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Salon LáShae is better than 99% of wedding hair stylists.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Salon LáShae is better than 87% of wedding hair stylists.A
87
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Salon LáShae is better than 100% of wedding hair stylists.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Salon LáShae is better than 64% of wedding hair stylists.B
64

Reviews for your job

Customers hired Salon LáShae for 5 kinds of job.

Salon LáShae for haircut

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.27
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$43–$79
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Haircut”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#45 / 59

All 27 Google reviews tagged “Haircut” · showing 20

Silvia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

I absolutely love going to Katie! She did such an amazing job with my highlights and my hair came out beautiful, natural, and exactly how I envisioned it. She did an amazing job with my haircut, and her blowouts are seriously the best! My hair always looks and feels beautiful when I leave her salon. She really…

HaircutService not listed
Becky8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

1st visit to the salon today with Kattie and let me just say, I’m hooked. She listened thoroughly before even putting a comb in my hair. I’ll be back for sure!

Customer photo from Becky's reviewCustomer photo from Becky's reviewCustomer photo from Becky's reviewCustomer photo from Becky's review
HaircutWaxing
Bella2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Absolutely amazing service by Mikayla. Serviced all of my needs and was bubbly and sweet and professional at her job.

Paid $160–180HaircutService not listed
AlwaysA111Local Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★

Not what I asked for, and the cut was rushed and unfinished and I have bald spots above my ears. Also, bleach was left on my hair too long, so it ended up white, even after I said something about my hair taking the chemicals pretty quickly. I came home and did a boxed dye after I reached out about getting a couple…

Customer photo from AlwaysA111's review
Paid $120–140HaircutService not listed
BarbaraLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Can’t say enough good things about Rebecca, she is amazing and always gives excellent hair care. She cares and wants you to look your best! I absolutely love my haircut taking off a few inches to make my look complete with beautiful highlights. Love the salon and all the stylist are wonderful. 🦋

Paid $140–160HaircutHairstyling
Stacy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Love Salon LaShae and Kattie. She did an amazing job on my highlights and hair cut. I’m a new customer and was so happy with the results! I highly recommend this salon.

Paid $120–140HaircutHairstyling
Erin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Extremely friendly and helpful knowledgeable… Great salon would recommend anyone…

Paid $40–60Haircut
Debbie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Love Salon LaShae and Erin! Wonderful experience and love my hair after. I go ‘prancing’ at stores after because I’m looking and feeling like a million bucks!

Haircut
Alexandria11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Erin always gets me looking and feeling beautiful. The salon is beautiful done and it always feel like I’m catching up with a girlfriend! My first cut was an inverted bob and I’ve been coming back ever since and that was 4 or 5 years ago

Paid $60–80HaircutHairstyling
cherylLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

It’s always hard to find a stylist when you’re new to the area. Fortunately, I found Erin at Salon La Shae and I won’t be looking elsewhere. Each time I’ve had my hair cut I’ve gotten numerous compliments. Today we went from a bob to a cute pixie with attitude and I love it!!!

Haircut
Laurie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Erin is absolutely the best!

Haircut
Jack6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great staff = Great looks! 10 out of 5!

Paid $100–120HaircutHairstyling
KaylaLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I brought my daughters here for a curly hair cut & I’m more than happy! The entire team was friendly & welcoming. Mae was very patient with my oldest daughter who has AU/ADHD & Dale gave great advice to ensure the style she wanted was 😙 🤌🏼 *chef kiss* PERFECT! I’ll definitely be booking an appt soon for myself!

Paid $20–40Haircut
GaryLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Wife goes once a month , satisfied with work being done. Marilyn is a joy.

Paid $100–120Haircut
Samantha5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Erin makes you feel comfortable and loved. She’s professional, friendly and knows her craft. Thank you so much for making me look and feel beautiful

HaircutShampoo & conditioning
Jeremy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Today was the first time I’ve ever been to this salon but I must say the owner is awesome and I will definitely be back! :)

Paid $20–40Haircut
Chris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We needed a very last second emergency styling for the mother of the bride prior to the wedding, and they didn't even bat an eye. Her hair turned out beautifully. Thank you!!

Bridal servicesHairstylingHaircut
Markis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Erin was Amazing and my hair looks great

Customer photo from Markis's review
HairstylingHaircut
Gretchen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Christopher did such a great job on my balayage, I’m so happy with it!! I have come back and will be going back again and I’m so excited for the results :)

BalayageHairstylingHaircut
Randy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Erin has cut my hair for 6 years. She is so easy to get along with and she never forgets the cut I prefer. The salon has a professional atmosphere but at the same time very relaxed. All the stylist are friendly and I enjoy all the comical and entertaining conversations I’ve had with them all throughout the past 6…

Haircut+ Punctuality+ Cleanliness+ Quality

Show more haircut reviews (7 more) →

Price

$120+16% vs typical wedding hair stylists

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut27$43–$79
Hairstyling12$48–$119
Shampoo & conditioning4$56–$124
Waxing3—
Balayage3$238–$426

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