Analyzing 7,261,8717.3M ReviewsFor 20,58520.6K Experts

Experts Reviews · Company report
Salon LáShae logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%73+39.8Reliability 24%65+15.8Value 14%87+12.3Replies to reviews 7%64+4.5Craft & service penalty99−0.1Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE

Salon LáShae

Kannapolis, NC · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #69Position by Experts Score among all companies we track in this category. of 87 wedding hair stylists · 4.8★ from 89 Google reviews

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Report card

Percentile vs other wedding hair stylists (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Salon LáShae is better than 73% of wedding hair stylists.B
73
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Salon LáShae is better than 65% of wedding hair stylists.B
65
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Salon LáShae is better than 99% of wedding hair stylists.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Salon LáShae is better than 87% of wedding hair stylists.A
87
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Salon LáShae is better than 100% of wedding hair stylists.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Salon LáShae is better than 64% of wedding hair stylists.B
64

Reviews for your job

Customers hired Salon LáShae for 5 kinds of job.

Salon LáShae for hairstyling

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$48–$119
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Hairstyling”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#44 / 65

All 12 Google reviews tagged “Hairstyling”

SamLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Mickayla is such a sweetheart and a wonderful artist! I absolutely love my hair. The atmosphere of the salon was so inviting, especially with music that I listen to almost everyday playing in the background. I had such a fun time there. I def will be back ❤️

Customer photo from Sam's reviewCustomer photo from Sam's review
Paid $180–200HairstylingWaxing
BarbaraLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Can’t say enough good things about Rebecca, she is amazing and always gives excellent hair care. She cares and wants you to look your best! I absolutely love my haircut taking off a few inches to make my look complete with beautiful highlights. Love the salon and all the stylist are wonderful. 🦋

Paid $140–160HaircutHairstyling
Stacy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Love Salon LaShae and Kattie. She did an amazing job on my highlights and hair cut. I’m a new customer and was so happy with the results! I highly recommend this salon.

Paid $120–140HaircutHairstyling
Alexandria11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Erin always gets me looking and feeling beautiful. The salon is beautiful done and it always feel like I’m catching up with a girlfriend! My first cut was an inverted bob and I’ve been coming back ever since and that was 4 or 5 years ago

Paid $60–80HaircutHairstyling
Jack6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great staff = Great looks! 10 out of 5!

Paid $100–120HaircutHairstyling
Chris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We needed a very last second emergency styling for the mother of the bride prior to the wedding, and they didn't even bat an eye. Her hair turned out beautifully. Thank you!!

Bridal servicesHairstylingHaircut
Markis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Erin was Amazing and my hair looks great

Customer photo from Markis's review
HairstylingHaircut
Gretchen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Christopher did such a great job on my balayage, I’m so happy with it!! I have come back and will be going back again and I’m so excited for the results :)

BalayageHairstylingHaircut
OrbLocal Guide · 57 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service, on time, excellent value!

Hairstyling+ Punctuality+ Cleanliness+ Quality
Nicole1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I had a fantastic time hanging out with everyone. I highly recommend Christopher, he brought life back to my hair. He really is an artist who has perfected this craft. Eager to return very soon. Ps. I witnessed magic being made by all the stylists today. You can’t go wrong with any of them.

Hairstyling+ Punctuality+ Cleanliness+ Quality
Connie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Erin, the owner, did a wonderful job!! The BEST haircut and color I have ever had!! I absolutely love my hair!! Will definitely be a repeat customer!!

HairstylingService not listed+ Punctuality+ Cleanliness+ Quality
Mckenzie12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rating only, no written review.

Paid $200+HaircutHairstyling

Price

$120+16% vs typical wedding hair stylists

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut27$43–$79
Hairstyling12$48–$119
Shampoo & conditioning4$56–$124
Waxing3—
Balayage3$238–$426

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