Experts Reviews · Company report
Salon Muse-Plainview formally Salon Louie logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%90+57.2Reliability 28%91+25.7Replies to reviews 8%58+4.8Craft & service penalty95−0.5Experts Score= 87Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Salon Muse-Plainview formally Salon Louie

Louisville, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #44Position by Experts Score among all companies we track in this category. of 101 hair salons · 4.9★ from 417 Google reviews

Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Salon Muse-Plainview formally Salon Louie is better than 90% of hair salons.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Salon Muse-Plainview formally Salon Louie is better than 91% of hair salons.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Salon Muse-Plainview formally Salon Louie is better than 95% of hair salons.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Salon Muse-Plainview formally Salon Louie is better than —% of hair salons.–
—
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Salon Muse-Plainview formally Salon Louie is better than 100% of hair salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Salon Muse-Plainview formally Salon Louie is better than 58% of hair salons.C
58

Reviews for your job

Customers hired Salon Muse-Plainview formally Salon Louie for 8 kinds of job.

Salon Muse-Plainview formally Salon Louie for hair coloring

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.59
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$101–$214
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Hair coloring”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 52

All 59 Google reviews tagged “Hair coloring” · showing 20

tyecca1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

The lady who did my hair was amazing! She made sure I was comfortable and had everything I need for the entire appointment! I left in happy tears! I wish I could give more stars! I have never been happier with my hair!

Paid $180–200Hair glazingHaircutHairstyling
Jezza5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Alyah was amazing! Although we couldn’t achieve the exact hair color I originally wanted because of the previous color in my hair, she still made it turn out beautifully. My hair looks healthy, blended, and so much better than I expected. Love the new look❤️

Paid $140–160HaircutHair coloring
Cindy12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

This was my first time at the salon and I loved it. Super friendly staff, clean and welcoming. Jess colored and cut my hair and did an AMAZING job!!! Cost is reasonable.

Paid $140–160HaircutHair coloring
Sondra5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

My experience at this business is great as usual. Jackie makes it this way always.

Paid $160–180HairstylingHaircutHair highlighting
Renee13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Fantastic//Jackie is amazing!

Hair coloring
Jenny3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Kyla is fabulous!

Paid $140–160Hair coloringHaircut
RachelLocal Guide · 90 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

You need to see Kyla!! Kyla hands down is one of the best hair stylist I have ever worked with. She listens and is absolutely amazing. Thank you!! 😊 Went back today and saw Nickie and she is fabulous as well. I didn't get a chance to take a photo before the rain started, but it was beautiful. Thank you Nickie! 😊

Paid $100–120BlowoutsHaircutHairstyling
Susan12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Nickie is the best! Always does my color perfect! She gets me back to good hair!! Love the color and body of my hair.

Hair coloring
Kathy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Kyla did a great color retouch and trim. I appreciate her skills as a hairstylist. My hair looks great!

Paid $120–140HaircutBlowdryHair coloring
Alois1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★

I had a great experience with my stylist Jessica. She listened and got to work to make sure my base color and highlights were the right shades and the trim was suitable. My only objection was the price. The service was more than I usually pay. Overall, I am very satisfied but will have to make some adjustments.

Paid $200+HaircutBlowdryHair highlighting
Shannon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great service. Friendly & attentive staff.

Paid $160–180HaircutHairstylingHair coloring
Mary15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great atmosphere, friendly staff, and Courtney is very caring.

Paid $160–180HaircutHair glossingHair coloring
Erin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Got my hair done by Jessica T! Love the color, the trim and cut, and how she styled it! She always does such a great job!

Paid $60–80HaircutHair highlightingHair coloring
JennieLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

They'll take care of you!

Paid $140–160HaircutHair coloring
Valmira2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Jess T was amazing to work with. She had the patience to carefully listen to all of my requests and made sure I felt understood every step of the way. Her positive attitude, kindness, and willingness to help made the whole experience very pleasant. I truly appreciated her professionalism and positivity.

Paid $200+HaircutHairstylingCurly hair
Brittany2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Emma is the absolute best! I love the way my hair turns out every time she does it! She is always so professional & knows exactly what I mean when I say what I what to do with my hair. She is the best!!!!

Paid $200+HaircutHair highlightingHair coloring
Diane2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Wonderful cut and color. You feel very comfortable and the salon atmosphere is so happy and fun.

Paid $120–140HaircutHair coloring
angela2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★

Over priced for a few highlights and a trim

Paid $200+Hair coloring
Julia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I love Salon Louie! Emma is the best!!

Paid $60–80Kids' cutsHaircutHair coloring
Sarah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Love Emma! Great service!

Hair coloring

Show more hair coloring reviews (39 more) →

Price

$68+16% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut144$27–$53
Hairstyling86$27–$66
Hair coloring58$101–$214
Blowdry32—
Hair highlighting27$123–$214
Blowouts16$41–$109
Kids' cuts14$17–$35
Curly hair11$30–$58

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