Analyzing 5,854,0205.9M ReviewsFor 16,18516.2K Experts
Reviewers frequently praise the salon's friendly staff, attentive communication, and ability to handle complex hair transformations with precision. Services mentioned include cuts, colors, balayage, and wedding styling, often resulting in satisfied repeat clients. However, several low-star reviews criticize the pricing structure, noting that costs were often higher than initially quoted due to unexplained add-ons or unclear upfront estimates.
Data from Google, last updated October 27, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Bar = this company · dark tick = category median.
417 Google reviews we collected
Phrases our text analysis found in 264 written reviews
What customers reported paying
Middle half of what 173 customers paid ($48–$144) · gold mark = category median.
How often each topic comes up in the written reviews
We read 264 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Incredibly professional - always a warm & positive experience.”
“Jess colored and cut my hair and did an AMAZING job!”
“This was the worst hair experience of my life.”
“Jackie is amazing and I highly recommend her for any service!”
“Biggest waste of money and I don't recommend at all.”
“She answered all my questions to the best of her ability.”
“When I walked into the salon, my hair had four different colors, and I honestly didn’t know how it could be fixed.”
“You are treated like a queen there٫ and their prices are very reasonable!”
“Seemed very pricey and over rated wasn't impressed with the service for the price”
“She didn't treatment, untangled my hair and gave me a fast and beautiful blowout on my very long hair!”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Salon Muse-Plainview formally Salon Louie for 8 kinds of job. Pick one to see what they paid and said.
The lady who did my hair was amazing! She made sure I was comfortable and had everything I need for the entire appointment! I left in happy tears! I wish I could give more stars! I have never been happier with my hair!
Service was great. Haircut was nice. No complaints about the staff. But very overpriced for a hair trim.
I’m extremely happy with my stylist, Emma! She was so kind, patient, and supportive. I had spent a lot of money in NJ getting balayage done, but unfortunately, my hair was left very dry, dull, and badly damaged. When I walked into the salon, my hair had four different colors, and I honestly didn’t know how it could…
Alyah was amazing! Although we couldn’t achieve the exact hair color I originally wanted because of the previous color in my hair, she still made it turn out beautifully. My hair looks healthy, blended, and so much better than I expected. Love the new look❤️
I am visiting from out of state for my son's wedding and Emma was able to get me in last minute to make sure my hair looked great for the wedding. Emma did an AMAZING job and everyone was so nice.
This was my first time at the salon and I loved it. Super friendly staff, clean and welcoming. Jess colored and cut my hair and did an AMAZING job!!! Cost is reasonable.
| Job | Reviews | Category typical |
|---|---|---|
| Haircut | 144 | $27–$53 |
| Hairstyling | 86 | $27–$66 |
| Hair coloring | 58 | $101–$214 |
| Blowdry | 32 | — |
| Hair highlighting | 27 | $123–$214 |
| Blowouts | 16 | $41–$109 |
| Kids' cuts | 14 | $17–$35 |
| Curly hair | 11 | $30–$58 |
4.9 ★★★★★ 417 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
The lady who did my hair was amazing! She made sure I was comfortable and had everything I need for the entire appointment! I left in happy tears! I wish I could give more stars! I have never been happier with my hair!
I love my haircut nicki is the best she always knows how I.like my hair
Thank you for the kind words!
Service was great. Haircut was nice. No complaints about the staff. But very overpriced for a hair trim.
I’m extremely happy with my stylist, Emma! She was so kind, patient, and supportive. I had spent a lot of money in NJ getting balayage done, but unfortunately, my hair was left very dry, dull, and badly damaged. When I walked into the salon, my hair had four different colors, and I honestly didn’t know how it could be fixed. Emma took the time to really listen to my concerns and understand exactly what I wanted. She made an extra effort to correct the color and bring my hair back to life. The end result was absolutely beautiful and exactly what I had hoped for. Emma is incredibly talented, and I’m so happy I finally found the right stylist and salon in Louisville. Highly recommend
Alyah was amazing! Although we couldn’t achieve the exact hair color I originally wanted because of the previous color in my hair, she still made it turn out beautifully. My hair looks healthy, blended, and so much better than I expected. Love the new look❤️
Emma is wonderful. She takes time, she is an excellent stylist.
Emma is amazing !!! She did my hair 2 weeks before my wedding so this was a really important hair appointment and she DID NOT DISAPPOINT!!!
I am visiting from out of state for my son's wedding and Emma was able to get me in last minute to make sure my hair looked great for the wedding. Emma did an AMAZING job and everyone was so nice.
As always, courteous, caring and professional
Thanks Pamela for the 5 stars!
This was my first time at the salon and I loved it. Super friendly staff, clean and welcoming. Jess colored and cut my hair and did an AMAZING job!!! Cost is reasonable.
Analyzing 5,854,0205.9M ReviewsFor 16,18516.2K Experts
