Experts Reviews · Company report
Salon Muse-Plainview formally Salon Louie logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%90+57.2Reliability 28%91+25.7Replies to reviews 8%58+4.8Craft & service penalty95−0.5Experts Score= 87Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Salon Muse-Plainview formally Salon Louie

Louisville, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #44Position by Experts Score among all companies we track in this category. of 101 hair salons · 4.9★ from 417 Google reviews

Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Salon Muse-Plainview formally Salon Louie is better than 90% of hair salons.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Salon Muse-Plainview formally Salon Louie is better than 91% of hair salons.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Salon Muse-Plainview formally Salon Louie is better than 95% of hair salons.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Salon Muse-Plainview formally Salon Louie is better than —% of hair salons.–
—
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Salon Muse-Plainview formally Salon Louie is better than 100% of hair salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Salon Muse-Plainview formally Salon Louie is better than 58% of hair salons.C
58

Reviews for your job

Customers hired Salon Muse-Plainview formally Salon Louie for 8 kinds of job.

Salon Muse-Plainview formally Salon Louie for hair coloring

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.59
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$101–$214
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Hair coloring”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 52

All 59 Google reviews tagged “Hair coloring”

tyecca1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

The lady who did my hair was amazing! She made sure I was comfortable and had everything I need for the entire appointment! I left in happy tears! I wish I could give more stars! I have never been happier with my hair!

Paid $180–200Hair glazingHaircutHairstyling
Jezza5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Alyah was amazing! Although we couldn’t achieve the exact hair color I originally wanted because of the previous color in my hair, she still made it turn out beautifully. My hair looks healthy, blended, and so much better than I expected. Love the new look❤️

Paid $140–160HaircutHair coloring
Cindy12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

This was my first time at the salon and I loved it. Super friendly staff, clean and welcoming. Jess colored and cut my hair and did an AMAZING job!!! Cost is reasonable.

Paid $140–160HaircutHair coloring
Sondra5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

My experience at this business is great as usual. Jackie makes it this way always.

Paid $160–180HairstylingHaircutHair highlighting
Renee13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Fantastic//Jackie is amazing!

Hair coloring
Jenny3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Kyla is fabulous!

Paid $140–160Hair coloringHaircut
RachelLocal Guide · 90 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

You need to see Kyla!! Kyla hands down is one of the best hair stylist I have ever worked with. She listens and is absolutely amazing. Thank you!! 😊 Went back today and saw Nickie and she is fabulous as well. I didn't get a chance to take a photo before the rain started, but it was beautiful. Thank you Nickie! 😊

Paid $100–120BlowoutsHaircutHairstyling
Susan12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Nickie is the best! Always does my color perfect! She gets me back to good hair!! Love the color and body of my hair.

Hair coloring
Kathy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Kyla did a great color retouch and trim. I appreciate her skills as a hairstylist. My hair looks great!

Paid $120–140HaircutBlowdryHair coloring
Alois1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★

I had a great experience with my stylist Jessica. She listened and got to work to make sure my base color and highlights were the right shades and the trim was suitable. My only objection was the price. The service was more than I usually pay. Overall, I am very satisfied but will have to make some adjustments.

Paid $200+HaircutBlowdryHair highlighting
Shannon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great service. Friendly & attentive staff.

Paid $160–180HaircutHairstylingHair coloring
Mary15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great atmosphere, friendly staff, and Courtney is very caring.

Paid $160–180HaircutHair glossingHair coloring
Erin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Got my hair done by Jessica T! Love the color, the trim and cut, and how she styled it! She always does such a great job!

Paid $60–80HaircutHair highlightingHair coloring
JennieLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

They'll take care of you!

Paid $140–160HaircutHair coloring
Valmira2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Jess T was amazing to work with. She had the patience to carefully listen to all of my requests and made sure I felt understood every step of the way. Her positive attitude, kindness, and willingness to help made the whole experience very pleasant. I truly appreciated her professionalism and positivity.

Paid $200+HaircutHairstylingCurly hair
Brittany2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Emma is the absolute best! I love the way my hair turns out every time she does it! She is always so professional & knows exactly what I mean when I say what I what to do with my hair. She is the best!!!!

Paid $200+HaircutHair highlightingHair coloring
Diane2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Wonderful cut and color. You feel very comfortable and the salon atmosphere is so happy and fun.

Paid $120–140HaircutHair coloring
angela2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★

Over priced for a few highlights and a trim

Paid $200+Hair coloring
Julia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I love Salon Louie! Emma is the best!!

Paid $60–80Kids' cutsHaircutHair coloring
Sarah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Love Emma! Great service!

Hair coloring
Kim6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Grace is wonderful!

Paid $200+Hair coloringService not listed
Melinda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Heather is the best hairdresser in the world!!

Paid $100–120HairstylingHair coloring
Kayla8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I’ve seen Kyla a few times now and have been highly satisfied every time. These appointments are the rare occasions that I get to sit back and relax, and feel pampered. She has done an amazing job at making me feel comfortable throughout the appointment and beautiful when I leave.

Paid $180–200Hair coloring
Nikki1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Staff was friendly, atmosphere was relaxing and service was excellent.

Paid $200+Hair coloring
Phyllis2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Happy with Grace 🤗4

Paid $60–80HairstylingHair coloringHaircut
Hannah10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Emma is amazing!!! 10/10!!

HairstylingHair coloring
E6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Grace is fantastic and keeps me young!

Paid $100–120HairstylingHair coloringHaircut
Jeff13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Love this salon, been coming here for 20 years! Jackie is the most talented hair stylist for color, cuts and styling! The salon has many experienced stylists in the City. Kathy N

Paid $160–180HairstylingHair coloringUpdos
Rita1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Grace always does a fantastic job! She’s the best! I wanted something new style-wise, and she came up with just the right thing. I love it!

Paid $100–120HairstylingHair coloringHaircut
Elisha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Emma did an amazing job on both of my girls. This was our first experience with coloring and she took time to listen and ask questions to ensure the girls were happy. We were very pleased with the experience!

Paid $140–160Hair coloringKids' cuts
Tina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Caitlyn did an amazing job with my hair! For the first time ever I love my hair! Everyone was so friendly at Salon Louie. I highly recommend Caitlyn and the Salon! Thank you!!

Paid $200+HairstylingHair coloringHair highlighting
Christine12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

First time at the salon and the whole experience was great. Will be back to see Emma again!

Paid $100–120Hair coloringHaircut
LynnLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Grace is the absolute best and this place is beautiful, clean and trendy!

Paid $140–160BlowdryHair coloringHairstyling
KLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Loved it! Highlights and cute were gorgeous!

Paid $180–200Hair coloring
Becky6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Excellent service

Hair coloringHair highlighting
Kathy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service, friendly atmosphere

BlowdryHair coloringHairstyling
Loretta2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Good result for cut & color!

Hair coloringHairstylingHaircut
Renotta3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nickie is amazing! She offered to do my daughters hair for school pics. Especially since she’s in a wheelchair and cast w her broken leg it’s been tough being a teen! She always goes above and beyond w hair cut color and style! I just love her!

BlowdryBlowoutsHair coloring
Kristen11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nicki is the best! Everyone in the salon is super talented and offer top notch service!

Hair coloringHairstylingHair highlighting
LindaLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

First visit at this salon and they made me feel right at home! Courtney was awesome and did a great job!

BlowoutsHair coloringHairstyling
Victoria1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Perfect. Jackie is great. Never disappointed

BlowdryBlowoutsHair coloring
Baylee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Paid $140–160HaircutHair coloring
Liz8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Rating only, no written review.

Paid $140–160Hair coloring
Kathleen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $120–140HairstylingHair coloring
Ira1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $120–140HairstylingBlowdryHair coloring
Aprila year ago★★★★★

Rating only, no written review.

Paid $200+Hair glazingHaircutHair coloring
JacquelineLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $200+HairstylingHair coloringBlowdry
Tracy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rating only, no written review.

Paid $140–160Hair coloring
Melissa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $200+HairstylingHair coloring
Judy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $80–100HairstylingHair coloring
Jan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Rating only, no written review.

Paid $100–120HairstylingHair coloring
Lizzie2 years ago★★★★★

Rating only, no written review.

Hair coloring
Georgene2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Rating only, no written review.

Paid $120–140HairstylingHair coloringHaircut
J.1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Rating only, no written review.

HairstylingHair coloring
fin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Rating only, no written review.

Paid $200+HairstylingHair coloring
Ira9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Rating only, no written review.

HairstylingHair coloringBlowouts
Natalie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Rating only, no written review.

Paid $160–180Hair coloring
Melissa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Hair coloring
RoseLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Hair coloringHaircut

Price

$68+16% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut144$27–$53
Hairstyling86$27–$66
Hair coloring58$101–$214
Blowdry32—
Hair highlighting27$123–$214
Blowouts16$41–$109
Kids' cuts14$17–$35
Curly hair11$30–$58

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