Experts Reviews · Company report
Salon Muse-Plainview formally Salon Louie logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%90+57.2Reliability 28%91+25.7Replies to reviews 8%58+4.8Craft & service penalty95−0.5Experts Score= 87Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Salon Muse-Plainview formally Salon Louie

Louisville, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #44Position by Experts Score among all companies we track in this category. of 101 hair salons · 4.9★ from 417 Google reviews

Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Salon Muse-Plainview formally Salon Louie is better than 90% of hair salons.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Salon Muse-Plainview formally Salon Louie is better than 91% of hair salons.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Salon Muse-Plainview formally Salon Louie is better than 95% of hair salons.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Salon Muse-Plainview formally Salon Louie is better than —% of hair salons.–
—
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Salon Muse-Plainview formally Salon Louie is better than 100% of hair salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Salon Muse-Plainview formally Salon Louie is better than 58% of hair salons.C
58

Reviews for your job

Customers hired Salon Muse-Plainview formally Salon Louie for 8 kinds of job.

Salon Muse-Plainview formally Salon Louie for hair highlighting

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.27
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.85
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$123–$214
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Hair highlighting”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#22 / 39

All 27 Google reviews tagged “Hair highlighting” · showing 20

tyecca1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

The lady who did my hair was amazing! She made sure I was comfortable and had everything I need for the entire appointment! I left in happy tears! I wish I could give more stars! I have never been happier with my hair!

Paid $180–200Hair glazingHaircutHairstyling
Tracy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

I love my haircut nicki is the best she always knows how I.like my hair

Paid $80–100HaircutHair highlighting
Sarah8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I’m extremely happy with my stylist, Emma! She was so kind, patient, and supportive. I had spent a lot of money in NJ getting balayage done, but unfortunately, my hair was left very dry, dull, and badly damaged. When I walked into the salon, my hair had four different colors, and I honestly didn’t know how it could…

Paid $140–160Gloss or GlazeHair highlighting
Sondra5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

My experience at this business is great as usual. Jackie makes it this way always.

Paid $160–180HairstylingHaircutHair highlighting
michele1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Absolutely fabulous! Thanks Nikki ! You are the best.

Paid $140–160Hair highlighting
Mandee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Emma is great. She’s so sweet and knowledgeable. She answered all my questions to the best of her ability. She was also very honest when it came to explaining what would look good versus what wouldn’t. I’ll definitely be returning.

Paid $200+HaircutHairstylingBlowdry
Erica11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Leanna is the best!! Love my cut and color!!

Paid $160–180HaircutHair highlighting
Sandra8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Samantha gave me a great, precise haircut which was exactly what I asked for. During this appointment she also added some highlights and lowlights which gave the cut depth and an overall cohesiveness. Samantha is an attentive listener and accomplished just what I envisioned. I welcome her ideas about what can…

Paid $160–180HaircutHair glossingHair highlighting
tina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Always wonderful and the best!

Paid $180–200HaircutHair highlighting
Alois1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★

I had a great experience with my stylist Jessica. She listened and got to work to make sure my base color and highlights were the right shades and the trim was suitable. My only objection was the price. The service was more than I usually pay. Overall, I am very satisfied but will have to make some adjustments.

Paid $200+HaircutBlowdryHair highlighting
Natalie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Jess is the absolute best! I always walk out of there happy!

Paid $200+Hair highlighting
Erin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Got my hair done by Jessica T! Love the color, the trim and cut, and how she styled it! She always does such a great job!

Paid $60–80HaircutHair highlightingHair coloring
Anna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Partial highlight and cut that looks gorgeous. Exactly what I wanted!

Paid $200+HaircutHair highlighting
Gypsynonie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Jessica is great. Never disappointed.

Paid $100–120HaircutHair highlighting
Brittany2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Emma is the absolute best! I love the way my hair turns out every time she does it! She is always so professional & knows exactly what I mean when I say what I what to do with my hair. She is the best!!!!

Paid $200+HaircutHair highlightingHair coloring
S.8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Emma was great. Very friendly, and we discussed what I wanted before we started. So the end result turned out fabulous!! Booked another appt. before I left.😃

Paid $180–200HaircutBlowdryHair highlighting
Tina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Caitlyn did an amazing job with my hair! For the first time ever I love my hair! Everyone was so friendly at Salon Louie. I highly recommend Caitlyn and the Salon! Thank you!!

Paid $200+HairstylingHair coloringHair highlighting
Kirsten5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I haven’t had my hair done professionally in so long and had a GREAT experience with Grace! Not only did she do an amazing job on my hair and getting it back into shape but she helped with hair maintenance and showed me everything I need to know to keep my curls in lock! Absolutely loved the outcome and grace herself! Shes so sweet and down to earth!

HairstylingHair highlighting
LynnLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Grace is the absolute best and this place is beautiful, clean and trendy!

Paid $140–160BlowdryHair coloringHairstyling
Becky6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Excellent service

Hair coloringHair highlighting

Show more hair highlighting reviews (7 more) →

Price

$68+16% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut144$27–$53
Hairstyling86$27–$66
Hair coloring58$101–$214
Blowdry32—
Hair highlighting27$123–$214
Blowouts16$41–$109
Kids' cuts14$17–$35
Curly hair11$30–$58

Compare with