Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Salon Muse-Plainview formally Salon Louie logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%90+57.2Reliability 28%91+25.7Replies to reviews 8%58+4.8Craft & service penalty95−0.5Experts Score= 87Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Salon Muse-Plainview formally Salon Louie

Louisville, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #44Position by Experts Score among all companies we track in this category. of 101 hair salons · 4.9★ from 417 Google reviews

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Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Salon Muse-Plainview formally Salon Louie is better than 90% of hair salons.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Salon Muse-Plainview formally Salon Louie is better than 91% of hair salons.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Salon Muse-Plainview formally Salon Louie is better than 95% of hair salons.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Salon Muse-Plainview formally Salon Louie is better than —% of hair salons.–
—
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Salon Muse-Plainview formally Salon Louie is better than 100% of hair salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Salon Muse-Plainview formally Salon Louie is better than 58% of hair salons.C
58

Reviews for your job

Customers hired Salon Muse-Plainview formally Salon Louie for 8 kinds of job.

Salon Muse-Plainview formally Salon Louie for hair hydration treatments

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Hair hydration treatments”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 19

All 6 Google reviews tagged “Hair hydration treatments”

Michelle7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I am visiting from out of state for my son's wedding and Emma was able to get me in last minute to make sure my hair looked great for the wedding. Emma did an AMAZING job and everyone was so nice.

Paid $60–80HaircutHairstylingBlowdry
AllisonLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

This was my first time at this salon, I’m a bit shy but everyone was so nice and welcoming. Courtney is so sweet and she did such an amazing job on my hair. I will definitely be back.

Paid $60–80HaircutHairstylingBlowdry
Royal4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Grace is great! I went 15 years cutting my hair at home because I was terrified to trust someone with my hair— I won’t go to anyone else. 7-8” gone and I’m in love! My hair feels so good. Super sweet and personable as well, 10/10 recommend ✨ Thanks, Grace.

HaircutHair hydration treatments
Dani4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Emma did awesome yet again and gave my hair the spring pick me up that it desperately needed! Emma is great at what she does and always exceeds my expectations. She is excellent at getting my hair as bright as I want while also carrying a lot of dimension throughout, and the end result is always so beautiful! She…

Paid $200+Gloss or GlazeHair hydration treatmentsBalayage
Tina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Caitlyn did an amazing job with my hair! For the first time ever I love my hair! Everyone was so friendly at Salon Louie. I highly recommend Caitlyn and the Salon! Thank you!!

Paid $200+HairstylingHair coloringHair highlighting
Renotta3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nickie is amazing! She offered to do my daughters hair for school pics. Especially since she’s in a wheelchair and cast w her broken leg it’s been tough being a teen! She always goes above and beyond w hair cut color and style! I just love her!

BlowdryBlowoutsHair coloring

Price

$68+16% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut144$27–$53
Hairstyling86$27–$66
Hair coloring58$101–$214
Blowdry32—
Hair highlighting27$123–$214
Blowouts16$41–$109
Kids' cuts14$17–$35
Curly hair11$30–$58

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